Top 4409 Universal American Jobs

Temporary Call Center Universal Agent, US (Remote)
Carter's —Atlanta, GA
- $15.50 an hour
- Weekends as needed
- Remote
- Children
- Communication skills
- Entry level
- Employee discount
6d
Waxer/ Stripper
NYU Langone Health —Brooklyn, NY
- $47,980.61 a year
- Online Application
- English
- High school diploma or GED
- Entry level
- Wellness program
Housekeeping Worker
NYU Langone Health —Brooklyn, NY
- $47,110.31 a year
- Online Application
- High school diploma or GED
- Entry level
- Wellness program
Radiation Therapist
MarinHealth —Greenbrae, CA
- $62.88 - $94.32 an hour
- 8 hour shift
- Anatomy knowledge
- Hospital
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse: Full Time
Carolina Center for Behavioral Health —Greer, SC
- Full-time
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Senior Building Engineer
KG Investment Properties, LLC —Bellevue, WA
- $100,000 - $115,000 a year
- Full-time
- CPR Certification
- Ability to walk for extended periods
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
5d
Physical Therapist - (PT) - Home Health
Lifecare Home Health Family —New Braunfels, TX
- Part-time
- CPR Certification
- OSHA
- Bachelor of Science
- Health insurance
- 401(k)
Quick Apply
Physical Therapy Assistant / PTA
INTEGRIS Health —Miami, OK
- Part-time
- Hospital
- Physical & Rehabilitation Medicine
- English
- Health insurance
- Paid time off
Quick Apply
Sonographer MFM (Per Diem) Jacksonville FL
Pediatrix —Jacksonville, FL
- Per diem
- CPR Certification
- BLS Certification
- Mid-level
- Employee stock purchase plan
- Health insurance
Nuclear Medicine Technologist - Nuclear Medicine - Sign On Bonus and Relocation Assistance Available
Cape Fear Valley Health System —Fayetteville, NC
- Full-time
- Hospital
- Ability to walk for extended periods
- Adults
- Relocation assistance
Cardiac Cath-Ep Tech- Fulltime Variable Shifts
Cape Fear Valley Health System —Fayetteville, NC
- Full-time
- Hospital
- BLS Certification
- Mid-level
Certified HVAC Technician
Owner's Management Company —Bedford, OH
- $27 - $32 an hour
- Full-time
- Clean driving record
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Physician- OB/GYN
Matrix Providers —Fort Carson, CO
- $159.60 - $168.00 an hour
- Full-time
- Surgery
- Ob/Gyn
- Perioperative Care
Quick Apply
Respiratory Therapist RRT
INTEGRIS Health —Oklahoma City, OK
- Full-time
- Hospital
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Lead HVAC Technician
Viejas Casino & Resort —Alpine, CA
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Occupational Therapist / OTR
LECOM at Snyder Memorial —Forest County, PA
- Full-time
- CPR Certification
- Skilled nursing facility
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Pediatric Nephrologist | Flexible Schedule
Providence —Anchorage, AK
- Full-time
- Medicine
- Mid-level
- Outpatient experience
- Flexible schedule
Interventional Radiology Technologist Fulltime Days
Cape Fear Valley Health System —Fayetteville, NC
- Full-time
- Hospital
- Ability to walk for extended periods
- Adults
Respiratory Therapist RRT
INTEGRIS Health —Woodward, OK
- Full-time
- Hospital
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Pediatric Developmental Pediatrician | No After Hours Call
Providence —Anchorage, AK
- Full-time
- Clinic
- Neurology
- Pediatrics

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Temporary Call Center Universal Agent, US (Remote)

Carter's -
Atlanta, GA

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Job Details

Full-time
$15.50 an hour
6 days ago

Benefits

Employee discount

Qualifications

Live chat
Customer records maintenance
Confidential information handling
Email customer support
Texting/chatbox tools
Phone communication
Upselling
Client inquiry handling
Incident Escalation
Post-sales issue resolution
E-commerce
Cross-selling
Schedule management
Customer engagement
Online retail experience
Communication skills
Technical Proficiency
Email support
Entry level
Under 1 year
Client interaction via phone calls
Customer data entry

Full Job Description

Temporary Call Center Universal Agent, US (Remote)

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU'LL MAKE AN IMPACT:
The Temporary Call Center Universal Agent is the first point of contact for Carter's customers via Phone, Email,
and/or chat. In this role, the agent will assist in identifying and resolving customers' issues while demonstrating
strong customer service and sales skills to optimize each customer interaction.
This role reports to the Call Center Supervisor and is a fully remote position, with the potential to convert to a
permanent role based on performance and business needs. Must be able to work a schedule that includes a
weekend day and holiday schedule as defined by Management (including complying with blackout periods as
determined by Management).

** $15.50/hr ** Equipment including laptop, mouse, headset, and extra monitor are provided! ** 30% employee discount plus additional perks and discount programs

50% - Customer Interaction & Communication:

Identify and handle all customer inquiries completely and accurately via Phone, Email, and/or Chat as determined by business needs
Demonstrate strong customer service and sales skills to optimize the experience for each customer contact
Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
Resolve customer complaints and concerns to the satisfaction of the customer and escalate as needed to a call center lead agent

20% Technology, Training, Sales & Follow-Up:

Use technology tools as directed and within established guidelines to support daily tasks
Participate in individual and team training sessions to stay current with knowledge and best practices
Educate customers on Carter's and OshKosh products to maximize upsell and cross-sell opportunities
Schedule and manage any required customer follow-ups following Contact Center guidelines

30% Documentation & Data Management:

Complete necessary documentation to manage customer complaints and solutions
Maintain accurate customer data including documentation of discussions, issues, customer requests, or other relevant information in Contact Center systems
Maintain confidentiality of the organization's customer data

WE'D LOVE TO HEAR FROM YOU IF:
Must have:

6+ months of customer service experience
Ability to communicate effectively in both written and verbal communication
Ability to work independently, adhere to work schedule, and manage regular duties with minimal supervision

Preferred skills and experience:

Call center, Retail, and/or E-commerce experience is a plus
Technical aptitude is a plus, but not required

#LI-Remote

MAKE A CAREER AT CARTER'S:
Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter's University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. All Call Center (CC) positions will undergo cross-training to support both Consumer Affairs and eComm calls. Agents are expected to assist in both areas as necessary, depending on business demands and call volume. Flexibility and adaptability are crucial to maintaining smooth and efficient service for our customers.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

Universal American jobs

Temporary Call Center Universal Agent, US (Remote)

Waxer/ Stripper

Housekeeping Worker

Radiation Therapist

Registered Nurse: Full Time

Senior Building Engineer

Physical Therapist - (PT) - Home Health

Physical Therapy Assistant / PTA

Sonographer MFM (Per Diem) Jacksonville FL

Nuclear Medicine Technologist - Nuclear Medicine - Sign On Bonus and Relocation Assistance Available

Cardiac Cath-Ep Tech- Fulltime Variable Shifts

Certified HVAC Technician

Physician- OB/GYN

Respiratory Therapist RRT

Lead HVAC Technician

Occupational Therapist / OTR

Pediatric Nephrologist | Flexible Schedule

Interventional Radiology Technologist Fulltime Days

Respiratory Therapist RRT

Pediatric Developmental Pediatrician | No After Hours Call

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