Top 112 Unix Technical Support Jobs in Atlanta, GA

Senior Technical Support Specialist
Fortinet —Atlanta, GA
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Specialist II, Technical Product Support
Ricoh —Duluth, GA
- Overtime
- 5 years
- Research
- Mid-level
Senior Technical Support Engineer, Observe by Snowflake
Snowflake —Atlanta, GA
- $101,000 - $132,300 a year
- On call
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Equipment Sales Representative
The Lilly Company —Atlanta, GA
- Full-time
- Azure
- Mid-level
- AWS
- Health savings account
- Disability insurance
Quick Apply
Senior Electrical Engineer
Sonnet Technologies —Norcross, GA
- $135,000 - $160,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
Software Engineer (22036-1)
Johnson Service Group Inc. —Marietta, GA
- Contract
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Quick Apply
7d
Director, IT Delivery Project Management
Resolution Technologies —Dunwoody, GA
- Azure
- Office
- Windows
Senior Data Engineer
Delta Dental —Alpharetta, GA
- $160,056 - $165,056 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Paid holidays
- Health insurance
VP, Solution Architect - Marketing Engineering
Synchrony —Alpharetta, GA
- $135,000 - $230,000 a year
- On call
- 18 years or older
- Oracle
- Pass drug screening
- Work from home
Unix Administrator
Otomeshan technology —Atlanta, GA
- $95,000 - $105,000 a year
- Full-time
- In-person
- Senior level
Quick Apply
13d
Product Support Technical Advisor II
IQVIA —Marietta, GA
- $57,000 - $142,700 a year
- Full-time
- Computer science
- Azure
- 6 years
7d
Systems Application Associate
CXtec Inc. —Norcross, GA
- $32.28 - $39.74 an hour
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
IT Operations Support 3 4P/730
4P Consulting Inc. —Atlanta, GA
- Extended hours
- Hybrid work
- Computer Science
- Customer service
- 5 years
Quick Apply
Client Support Specialist II - Data Services
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Full-time
- Research
- Mid-level
- Office
Supply Chain Management
Robotics Technologies —Atlanta, GA
- System design
- Mid-level
- US work authorization
Data Analyst II
RELX —Alpharetta, GA
- $59,200 - $98,600 a year
- Full-time
- Research
- Mid-level
- SQL
Indigo Remote Technical Expert
HP —Alpharetta, GA
- Full-time
- Remote
- Computer science
- Computer Science
- Java
6h
Technical Implementation Lead
Booz Allen Hamilton —Atlanta, GA
- $86,800 - $198,000 a year
- Full-time
- 7 years
- Computer Science
- Research
- Disability insurance
- Health insurance
14d
Hardware Installation Eng - Upgrades - Identify Product - FIeld/Travel HW
Siemens Healthineers —Atlanta, GA
- $50,210 - $69,036 a year
- Overtime
- Current TB test
- English
- Residential
- Disability insurance
- Health insurance
Interface Coordinator
Northside Hospital Inc. —Atlanta, GA
- Full-time
- Management
- Customer service
- Bachelor of Science

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Unix Technical Support jobs near Atlanta, GA

Senior Technical Support Specialist

Fortinet -
Atlanta, GA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. I n addition to being able to provide firsthand expertise in the day to day use of Fortinet technology, this role will also interface with QA and development to solve customer problems and identify solutions, optimizations and improvements through replication and testing.

As a Senior Technical Support Specialist, you will:

Provide troubleshooting expertise on the core Fortinet products - especially FortiGate
Collection, analysis and change recommendations of configuration information
Collection and analysis of customer system information
Recommend corrective actions based on analysis
Provide Customer education where needed due to gaps in networking, product knowledge etc.
Consultation of technical documentation, bulletins and release notes for known problems
Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions.
Follow up on technical cases including proper escalation and management of the case until case closure.
Manage customer communications and expectations until the closure of each case; conduct and lead customer management meetings regarding escalation

We Are Looking For :

Candidate with a minimum 3 plus years of experience in a technical support or system administration role in a networking/security company or equivalent education
Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
- Windows, OSX, Unix/Linux
Strong understanding of TCP/IP, routing protocols, L2/L3 switching.
Experience with security products -firewalls, IDS/IPS, VPN, virus scanning.
Strong troubleshooting and problem-solving skills
Past experience using AI tools to help the effectiveness of day-to-day activities
Previous call center experience, preferably supporting data networking products and/or security products is desirable.
A working understanding of knowledge management principles in daily workflow; KCS® framework experience is an added advantage
Ability to work in the office 4 days a week.
Possibility of an on Call rotation

Must be authorized to work in the U.S. without sponsorship.

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

About Our Team:

Join the Fortinet TAC team in Atlanta, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups. Our team culture emphasizes continuous learning, innovation, and a strong commitment to customer satisfaction. We embrace Fortinet’s core values of openness, teamwork and innovation, fostering an environment where team members support each other, share knowledge, and leverage AI to solve complex technical challenges. Our inclusive and dynamic team thrives on collaboration and is driven by the shared goal of maintaining Fortinet’s high standards of excellence in cybersecurity solutions

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

Apply Now

Refine Your Search

Unix Technical Support jobs in Atlanta, GA

Senior Technical Support Specialist

Specialist II, Technical Product Support

Senior Technical Support Engineer, Observe by Snowflake

Equipment Sales Representative

Senior Electrical Engineer

Software Engineer (22036-1)

Director, IT Delivery Project Management

Senior Data Engineer

VP, Solution Architect - Marketing Engineering

Unix Administrator

Product Support Technical Advisor II

Systems Application Associate

IT Operations Support 3 4P/730

Client Support Specialist II - Data Services

Supply Chain Management

Data Analyst II

Indigo Remote Technical Expert

Technical Implementation Lead

Hardware Installation Eng - Upgrades - Identify Product - FIeld/Travel HW

Interface Coordinator

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