Top 248 Virtual Concierge Jobs

Patient Access Concierge (Remote)- Experienced
Abax Health —Remote
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Concierge (Remote) - Entry Level
Abax Health —Remote
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Concierge (Remote) at VillaSport
Syufy Enterprises —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Patient Care Coordinator
Early Medical —Remote
- $85,000 - $90,000 a year
- Remote
- 5 years
- Medical office experience
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
REMOTE - Call Center Representative
Ivy Hall —Remote
- $18 - $20 an hour
- Weekends as needed
- Remote
- Bilingual
- Ability to sit for extended periods
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
10d
Concierge Specialist
First Advantage —Remote
- $16 - $17 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Paid holidays
Remote Bilingual Customer Support Specialist
CLEAResult Consulting Inc. —Saint Paul, MN
- $18.75 an hour
- Full-time
- Remote
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Concierge Relationship Manager
Prosperity Life Group, LLC. —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- High school diploma or GED
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Aesthetic Care Concierge
AMP FLORIDA PA —Dallas, TX
- $21 - $24 an hour
- Part-time
- Remote
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Scheduling Coordinator
Affirmed Home Care —Jacksonville, FL
- $40,000 - $50,000 a year
- Urgently hiring
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist, Part-Time - Weekend Availability Required
Skylight —Pittsburgh, PA
- $20 an hour
- Part-time
- Remote
- Office
- Agile
- Communication skills
Quick Apply
Membership Account Concierge
Villa Sport —Houston, TX
- Weekends as needed
- Remote
- Computer literacy
- Computer skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Success Specialist
Linden Lab —Atlanta, GA
- $19.47 - $26.44 an hour
- Weekends as needed
- Remote
- Mid-level
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
Quick Apply
9d
Bilingual Concierge Advocate
SCAN Health Plan —Houston, TX
- $22 - $24 an hour
- Full-time
- Remote
- Background check
- HIPAA
- Research
- Wellness program
- Paid holidays
Quick Apply
Contact Center Representative - Work From Home
AWL Insurance Agency —Houston, TX
- Part-time
- Remote
- Computer literacy
- Computer skills
- Leadership
- Work from home
- Opportunities for advancement
Care Coordinator
Oshi Health —Savannah, GA
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Operations Coordinator
CLEAResult Consulting Inc. —Nashville, TN
- $17.75 - $25.05 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Lending Partnerships Concierge
Figure Lending —Phoenix, AZ
- $80,800 - $121,200 a year
- Remote
- Residential
- US work authorization
- Senior level
- Continuing education credits
- Commuter assistance
Quick Apply
Virtual Services Associate
Career Team Enterprises —Indiana
- $60,000 - $65,000 a year
- Full-time
- Remote
- Background check
- Computer literacy
- Research
Client Experience Specialist
SmartAsset —New York, NY
- $45,000 a year
- Weekends as needed
- Remote
- Mid-level
- 1 year
- Time management
- Health savings account
- AD&D insurance
Quick Apply

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Patient Access Concierge (Remote)- Experienced

Abax Health -
Remote

Quick Apply

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Referral program

Qualifications

Health insurance authorizations
Patient scheduling systems
Email customer support
Phone communication
Health insurance customer support
High school diploma or GED

Full Job Description

Overview

Abax Health is a healthcare technology company dedicated to enhancing the patient's financial experience through data-driven engagement. Our platform and tech-enabled services enable hospitals and health systems to identify patients at financial risk, personalize outreach, and optimize patient access operations. By combining empathy with innovation, we empower providers to improve outcomes and drive operational performance.

Mission & Vision

Ensure that every patient receives the care they need, when they need it. To be the trusted source of patient access innovation increasing revenue and transforming patient access and financial clearance by reducing administrative burdens, uncovering untapped revenue, and improving the financial and clinical outcomes for patients and health systems across the United States.

Location: United States | Remote

Scope

This role is responsible for accurately registering patients, verifying insurance coverage, and ensuring all demographic, clinical, and financial information is complete and compliant prior to services. The position serves as a primary point of contact for patients, delivering high-quality customer service while addressing questions related to appointments, insurance, and registration processes. Additionally, the role supports appointment scheduling, financial counseling as applicable, and general administrative tasks while maintaining strict adherence to HIPAA, organizational policies, and documentation standards.

Responsibilities

Patient Registration:

Accurately collect and enter patient demographic, insurance, and medical information.
Verify patient identity following all HIPAA and facility protocols.
Ensure all required forms and signatures are completed during registration.

Insurance Verification:

Confirm patient insurance eligibility and benefits prior to service.
Obtain and document pre-authorizations or referrals as required.
Communicate any coverage issues or financial obligations to patients.

Customer Service:

Greet patients and visitors warmly, providing courteous and efficient service.
Answer patient questions regarding appointments, insurance, and registration processes.
Address and resolve patient concerns or direct them to the appropriate personnel.

Scheduling and Coordination:

Schedule, reschedule, and cancel appointments as needed.
Coordinate with clinical and administrative teams to ensure accurate patient flow and documentation.

Compliance & Documentation:

Maintain accuracy and confidentiality in patient records.
Follow all compliance, privacy, and security guidelines (e.g., HIPAA, hospital policy).
Report and correct registration errors promptly.

Financial Counseling (as applicable):

Discuss patient financial responsibilities, co-pays, and payment options.
Collect co-pays and provide receipts when applicable.

General Administrative Support:

Answer phones, respond to emails, and perform general clerical duties.
Maintain organized registration areas and supplies.
Assist with training new registration staff as needed.

Qualifications and Experience

High School diploma or GED required.
1-3 years of experience in patient access or revenue cycle roles, including insurance verification, prior authorizations, No Surprises Billing, and scheduling required.
Experience communicating with patients via phone, text, and email using web‑based systems required.
Experience with CERNER or EPIC EMRs is preferred.
Experience working in a contact center environment is a plus.
Ability to manage a high volume of calls while providing professional, patient‑centered service
Strong verbal and written communication skills, including the ability to resolve issues calmly and effectively
Proficiency with Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
Strong organizational skills with high attention to detail and accuracy
Ability to prioritize tasks, work independently, and adapt to changing operational needs

Physical Demands and Working Conditions

U.S. based fully remote, home‑based position.
Requires reliable internet and a quiet, private workspace to maintain patient confidentiality.
Prolonged sitting while working at a computer and using a phone or headset.
Frequent typing and data entry across multiple systems.
Ongoing speaking and listening to communicate with patients and team members.
Work performed during scheduled shifts; occasional overtime may be required based on business needs.

Benefits

FLSA Classification: Non-Exempt
Benefits Offered:
- Employer sponsored Medical, Dental & Vision
- Short-term and Long-term Disability, and AD&D Insurance Plans
- Flexible Time Off Plan & Paid Holidays
- Employee Referral Bonus

Quick Apply

Refine Your Search

Virtual Concierge jobs

Patient Access Concierge (Remote)- Experienced

Patient Access Concierge (Remote) - Entry Level

Concierge (Remote) at VillaSport

Patient Care Coordinator

REMOTE - Call Center Representative

Concierge Specialist

Remote Bilingual Customer Support Specialist

Concierge Relationship Manager

Aesthetic Care Concierge

Scheduling Coordinator

Customer Support Specialist, Part-Time - Weekend Availability Required

Membership Account Concierge

Customer Success Specialist

Bilingual Concierge Advocate

Contact Center Representative - Work From Home

Care Coordinator

Operations Coordinator

Lending Partnerships Concierge

Virtual Services Associate

Client Experience Specialist

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