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Visitor Control Center (VCC) Operations Specialist - Maryland

CenCore Associates -
Fort Meade, MD

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Customer service
X-ray passenger screening
English
Compliance with security regulations
High school diploma or GED
Driver's License
Security system monitoring (security system operation)
Metal detector passenger screening

Full Job Description

CenCore is seeking a cleared Visitor Control Center (VCC) Operations Specialist to support secure facility access operations in Maryland. The position is responsible for processing visitors and personnel, issuing credentials, operating screening equipment, and documenting access activity in accordance with post orders, security procedures, and government direction.

Key Responsibilities

Receive, verify, and process visitors, guests, and personnel at the Visitor Control Center (VCC).
Issue retention, temporary, and visitor badges based on approved access and clearance levels.
Issue Guest Decals for approved social or ceremonial functions.
Produce and issue Common Access Cards (CACs) in accordance with government requirements.
Perform fingerprinting in compliance with federal standards.
Capture credential photographs, including passport and ISOPREP photos, as required.
Conduct personnel and item inspections using X-ray screening systems, walk-through metal detectors, and hand-held detection devices.
Identify, document, and escalate prohibited items, suspicious activity, or security anomalies in accordance with established procedures.
Operate assigned government-furnished equipment and systems used for screening, credentialing, and access control in accordance with established procedures.
Ensure all equipment is used in accordance with training, post orders, and safety requirements.
Coordinate with designated government personnel on visitor processing, badge issuance, CAC support, and related access control matters, as required.
Collect, maintain, and report visitor control statistics and operational data as directed.
Accurately document access transactions, incidents, and related actions in approved government systems.

Required Qualifications

Active Top Secret clearance with Polygraph required.
U.S. Citizenship required; must provide a valid U.S. Passport Book or Passport Card.
Must have and maintain a valid state driver's license in good standing.
High school diploma or GED required.
Must be able to read, speak, and understand English fluently.
Relevant experience in visitor control, access control, credentialing, or security operations.
Experience operating security screening equipment, including X-ray systems and metal detectors, as applicable to the assignment.
Ability to follow detailed post orders and government security procedures with consistency and accuracy.
Strong attention to detail and a high standard of documentation accuracy.
Professional communication skills and a strong customer-service mindset in a high-security environment.
Ability to work rotating shifts, weekends, and holidays based on mission requirements.

Physical & Work Environment Requirements

Ability to stand for extended periods during assigned shifts.
Ability to lift and move items up to 40 pounds, including bins and equipment trays.
Work is performed in controlled-access and secure facility environments with strict procedural requirements.

Company Overview:

At CenCore Group, we elevate security solutions beyond the industry standard to our exclusive CenCore standard. As a top-tier provider in the rapidly evolving intelligence community, CenCore Group is at the forefront of designing, building, securing, and maintaining AI ecosystems where big technology meets national security. With a track record of proven performance in the NatSec space, we have become the trusted source for insight, analysis, and the implementation of both physical and digital security solutions. Our company is experiencing massive growth, driven by our strong leadership and exceptional work culture. We are currently seeking a reliable, cleared professional to join our dedicated team in an Access Control position.

Cencore Group is an equal opportunity employer and values diversity in its workforce. We offer a competitive salary, benefits package, and opportunities for professional growth. If you possess the necessary qualifications, we encourage you to apply for the position of Security Solutions Manager with our esteemed organization.

Apply Now

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