Top 4276 Voice Communication Analyst Jobs

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Business Analyst I

SGF Global -
Anchorage, AK

Quick Apply

Job Details

Contract
$25.93 - $54.76 an hour
13 days ago

Qualifications

Project reporting
Teamwork
Data analysis reporting
Computer Science
Requirements design
Project documentation
Process improvement
User training (technical support)
Schedule management
Help files
Bachelor's degree
Attention to detail
Organizational skills
Managing projects
Training & development
Analysis (software development lifecycle)
Project risk management
Developing technical user guides
Project stakeholder communication
Data analysis software
Stakeholder management

Full Job Description

About the Role:

This role is responsible for business analyst and data management activities to support project delivery. The position focuses on understanding and executing service-related business needs, documenting business processes and requirements, and driving efforts to completion.

Responsibilities include researching, defining, and documenting business processes and objectives with a focus on data quality and process documentation. The role supports project delivery by managing tasks with minimal supervision, ensuring high-quality outcomes aligned with best practices and standards.

The position involves collaborating with functional and strategic areas to implement unified processes, assisting with user training, and creating and maintaining user guides. It also includes managing small to medium projects, identifying and mitigating risks, tracking timelines, costs, and resources, and providing accurate reporting to stakeholders.

Additionally, the role supports business process analysis, identifies alternative solutions, assesses feasibility, and recommends improvements. It contributes to testing new or updated processes, supports training initiatives, and maintains ongoing communication with stakeholders to ensure successful project delivery.

Requirements:

2–5 years of experience in quality data entry, training, business analysis, and/or project management
Experience researching, defining, and documenting business processes and objectives
Experience supporting project delivery and managing tasks with minimal supervision
Ability to manage small to medium projects, including risk identification, tracking timelines, costs, and resources
Experience gathering and analyzing data using established tools, techniques, and methods
Ability to document findings and prepare reports and recommendations for stakeholders
Experience supporting testing and implementation of new or updated processes
Ability to assist with user training and create user guides
Strong attention to data quality and process documentation

Qualifications:

Bachelor’s degree in Computer Science, Business, Information Systems, or a related field; or equivalent combination of post-high school education and experience equal to four (4) years
Strong verbal and written communication skills
Strong business and systems analysis skills
Strong project organization skills
Strong collaboration and teamwork skills
Strong computer skills, especially Microsoft applications
Ability to work independently and meet deadlines
Detail-oriented approach
System implementation experience (desirable)

Who We Are

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.

Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact? We're always looking for talented individuals who are ready to make a difference.

Explore opportunities
Grow your career
Be part of something global
Your future starts here.

Pay: $25.93 - $54.76 per hour

Work Location: In person

Quick Apply

Refine Your Search

Voice Communication Analyst jobs

Business Analyst I

Data Analyst

SEO Analyst

Business Intelligence (BI) Analyst

AI Implementation Quality Analyst

SPEND - Communications Specialist

Fantasy Football Content Creator

(Remote) Analyst, Knowledge Management, HRSS

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Provider Data Analyst I

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Service Cloud Data Analyst | Remote

Internal Controls Analyst

Conflicts Analyst

Associate Consultant / Consultant, CX Research & Survey Operations

AML Investigator

CRIME ANALYST I

Conflicts Analyst

Warranty Claims Data Analyst

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