Top 39738 Voice Communications Manager Jobs

Account Manager
Upfluence —New York, NY
- $65,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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Communications Manager
Voices Together —Chapel Hill, NC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Marketing
- Research
- Mid-level
- Paid parental leave
- Health insurance
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Agency Customer Success Manager
Smartly —New York, NY
- $75,000 - $90,000 a year
- Mid-level
- Presentation skills
- Continuous improvement
- Paid holidays
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10d
Senior Social Media & Communications Manager
PolyAI —Remote
- $145,000 - $170,000 a year
- Remote
- 7 years
- Senior level
- Disability insurance
- Health insurance
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Communications Manager
Southern Hobby Distribution —Remote
- Full-time
- Remote
- Mid-level
- 2 years
- Editing
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Content Manager
Terra —Remote
- $95,000 - $115,000 a year
- Full-time
- Remote
- 7 years
- Research
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Manager, Employee Communications
AHEAD —Remote
- $120,000 - $130,000 a year
- Full-time
- Remote
- 7 years
- Senior level
- Leadership
- Paid parental leave
- Paid holidays
7d
Corporate Communications Manager
Arctic Wolf —Remote
- $50,000 - $190,000 a year
- Full-time
- Remote
- Organizational skills
- Senior level
- Leadership
- Paid parental leave
- AD&D insurance
Brand Voice Manager
AT Distribution LLC —Remote
- Full-time
- Remote
- 7 years
- Senior level
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Brand and Communications Manager – Remote
Noble Cortex —Remote
- Remote
- 8 years
- Senior level
- Communication skills
- Health insurance
- Parental leave
Communications Manager
Current —Aventura, FL
- Full-time
- Remote
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Senior PR & Communications Manager
Offchain Labs —Remote
- Full-time
- Remote
- Management
- Marketing
- Bachelor's degree
- Health insurance
- Dental insurance
Development Communications Manager
Theodore Roosevelt Conservation Partnership —Remote
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Writing skills
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Internal Communications Manager
Match Group —Dallas, TX
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Master's degree
- Paid parental leave
- Employee stock purchase plan
Anthropologie Senior Editorial Copywriter (Home)
Anthropologie —Remote
- $72,500 - $95,900 a year
- Full-time
- Remote
- Marketing
- 5 years
- Presentation skills
- Health insurance
- Dental insurance
Communications Manager
Partners Group —New York, NY
- $95,000 - $110,000 a year
- Microsoft Excel
- Office
- Analysis skills
- Disability insurance
- Health insurance
Manager, Program Communications
UNITED STATES ENERGY FOUNDATION —San Francisco, CA
- $144,000 a year
- Extended hours
- Remote
- Continuous improvement
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Media Project Manager
TransPerfect —Atlanta, GA
- Full-time
- Hybrid work
- English
- Mid-level
- Bachelor's degree
Program Manager (Part-Time Contractor)
New America —Washington, DC
- $100 - $125 an hour
- Part-time
- Google Workspace
- 5 years
- Writing skills
Executive & Strategic Communications Manager
Rithum —Dallas, TX
- $100,000 - $155,000 a year
- Remote
- 5 years
- Research
- Office
- Health savings account
- Paid holidays

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Account Manager

Upfluence -
New York, NY

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Stock options
Health insurance
Dental insurance

Qualifications

Customer communication
English
Data analytics
Data-driven problem-solving

Full Job Description

Account Manager

About Upfluence

Upfluence helps its customers tell their stories with powerful tools dedicated to the creator economy and social commerce.

Upfluence allows brands and agencies to collaborate with millions of social media creators and execute comprehensive influencer marketing campaigns. Since its launch in October 2016, Upfluence has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices. Our rapidly growing global team is currently distributed between our NYC, Los Angeles, Mexico City, Lyon, and Paris offices.

As an Account Manager within the Customer Success department, you will play a crucial role in our client base's strategic growth and retention. You will be responsible for evaluating existing accounts, identifying opportunities for upsells and cross-sells, and maintaining high levels of customer satisfaction to ensure retention. This role demands a proactive approach to relationship management, with a keen focus on leveraging customer feedback and data to drive business outcomes.

Responsibilities

Conduct a thorough analysis of customer accounts to identify growth opportunities and areas for improvement. Develop and execute strategies for account expansion.
Relationship Building: Foster strong, lasting relationships with customers by providing consistent, high-quality approach and strategic advice.
Identify opportunities for upsells and cross-sells by understanding customer needs and aligning them with our product offerings. Work closely with sales and marketing teams to execute targeted campaigns.
Implement retention strategies to maintain and grow the customer base. Address and resolve any issues that may lead to customer churn.
Act as the voice of the customer within the organization. Gather customer feedback and collaborate with product, marketing, and sales teams to improve the overall customer experience.
Monitor and report account performance, including growth metrics and customer satisfaction scores. Use the data to inform and adjust strategies as needed.

Qualifications

Demonstrated ability to place the customer at the center of decision-making and strategy.
Excellent oral and written communication skills, with the ability to clearly articulate ideas, solutions, and value propositions to a variety of audiences. (All communications are in English) You will primarily be working with a US Market
Prior experience in a sales role is a plus, as is a proven track record of achieving sales targets.
Previous experience in an account manager or customer success role, with a strong understanding of customer success principles and practices.
Ability to think strategically and creatively to identify and pursue growth opportunities.
Comfort with CRM software and data analysis tools. Ability to use data to inform decision-making and strategy.
Strong collaboration skills, with the ability to work effectively across departments to achieve common goals.

What we have to offer

Extensive training in an environment that provides support to help you succeed
Clear career path and growth potential
Comprehensive compensation package
3-4 Weeks Vacation + Company Holidays
1 week of discretionary sick days
Hybrid work structure (Home/Office)
Stock options
Private Medical/Dental benefits (Gastos de seguro Mayores/Menores)
A diverse and international team
An entrepreneurial environment with room for growth

We offer a flexible hybrid work model, providing our employees with an office setting and the ability to work partially from home. We believe in work-life balance and provide access so we can make the best of our workdays.

Upfluence is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Refine Your Search

Voice Communications Manager jobs

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