Top 1428 Voice Engineer Jobs

Senior Voice Engineer
Vantage Point Solutions —Remote
- Full-time
- Remote
- 5 years
- Analysis skills
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Network Engineer with voice solutions
Genpact —Atlanta, GA
- $35 - $40 an hour
- Temporary
- Mid-level
- Continuous improvement
- 2 years
Voice Engineer
SCIGON —Chicago, IL
- $56,250 - $75,000 a year
- Full-time
- Mid-level
Quick Apply
Customer Experience Engineer
StackBlitz —Remote
- Remote
- Mid-level
- Databases
- Communication skills
Desktop Voice Engineer
ATC —Stamford, CT
- Contract
- Mid-level
- Office
Voice Systems Engineer
Tetra Tech —Virginia
- Full-time
- Background check
- Ability to lift 50 pounds
- Software development experience
- Disability insurance
- Health insurance
Senior Google Workspace Support Engineer
Ontrac Solutions —Remote
- $80 - $100 an hour
- Full-time
- Remote
- Google Workspace
- Up to 50% travel
- Analysis skills
Quick Apply
Customer Success Engineer
CommandLink —Remote
- $140,000 - $180,000 a year
- Full-time
- Remote
- Mid-level
- Scripting
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
14d
Product AI Engineer, Voice Systems
Sage Care Inc —Palo Alto, CA
- $125,000 - $160,000 a year
- Full-time
- Mid-level
- Machine learning
- APIs
Telecom Engineer
Legence —Remote
- $106,000 - $138,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- AD&D insurance
- Disability insurance
Quick Apply
Senior Software Engineer, Voice AI
Take2 —New York, NY
- $140,000 - $200,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Office
Voice Engineer
BayCare —Clearwater, FL
- Full-time
- System design
- Mid-level
- Office
Technical Support Engineer
Kantata —Remote
- $65,000 - $75,000 a year
- Full-time
- Remote
- Computer Science
- Writing skills
- English
Network Voice Engineer Cisco
Snell & Wilmer L.L.P. —Dallas, TX
- Call employer
- Remote
- Mid-level
- 3 years
- Travel
- Profit sharing
- Paid holidays
Quick Apply
Technical Support Engineer US
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan
Voice Bot Engineer
AmeriSave Mortgage Corp. —Remote
- $120,000 - $140,000 a year
- 5 years
- Senior level
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Technical Support Engineer
Coralogix —Remote
- $90,000 - $120,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Support Engineer (SF)
Plain —San Francisco, CA
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
Network Voice Engineer
Wipro Limited —Waltham, MA
- $60,000 - $135,000 a year
- Call employer
- Azure
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
Voice AI Engineer
Clera —San Francisco, CA
- Up to $72,000 a year
- Full-time
- Remote
- System design
- Mid-level
- AWS
Quick Apply
6d

I want to receive the latest job alert for Voice Engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Voice Engineer

Vantage Point Solutions -
Remote

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Voice over internet protocol (VoIP) configuration

Full Job Description

Senior Voice Engineer

As a Senior Voice Engineer, you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution, and Session Border Controller (SBC) management. You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network.

Responsibilities

Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.
Collaborate with network and operations teams to identify root causes and implement long-term solutions.
Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement.
Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues.
Provide escalation support for critical voice incidents.
Work with vendors and carriers to troubleshoot issues.
Act as a key point of contact for internal teams and customers, ensuring clear communication of voice service issues, timelines, and resolutions.
Support customer onboarding, service activation, and implementation of voice solutions for new and existing clients.
Monitor voice service performance and proactively identify opportunities to improve service quality and overall customer experience.
Coordinate with cross-functional teams to troubleshoot and resolve complex customer-impacting issues in a timely manner.
Assist with project coordination and execution to ensure successful and timely delivery of voice services.
Document processes, incidents, and resolutions to support continuous improvement and knowledge sharing.

Qualifications

5+ years of hands-on experience in VoIP engineering and troubleshooting.
Strong experience managing and supporting Session Border Controllers (SBCs).
Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch.
Deep understanding of SIP, RTP, and Telcom protocols.
Proven ability to analyze SIP traces and debug complex call flows.
Experience with hosted PBX and softswitch environments.
Class 5 switch translation experience is a plus.
Strong analytical and problem-solving skills with a focus on root cause analysis.
Excellent communication skills and ability to work cross-functionally.
Experience working in customer-facing or cross-functional environments, with the ability to manage multiple priorities while supporting voice service delivery and project coordination

Compensation and Benefits

This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.

About Vantage Point Solutions

Vantage Point Solutions was founded in 2002 by a team who believed in putting people – both employees and clients – first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.

We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaboration—along with a healthy dose of camaraderie and fun.

Equal Employment Statement

Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

Quick Apply

Refine Your Search

Voice Engineer jobs

Senior Voice Engineer

Network Engineer with voice solutions

Voice Engineer

Customer Experience Engineer

Desktop Voice Engineer

Voice Systems Engineer

Senior Google Workspace Support Engineer

Customer Success Engineer

Product AI Engineer, Voice Systems

Telecom Engineer

Senior Software Engineer, Voice AI

Voice Engineer

Technical Support Engineer

Network Voice Engineer Cisco

Technical Support Engineer US

Voice Bot Engineer

Technical Support Engineer

Support Engineer (SF)

Network Voice Engineer

Voice AI Engineer

I want to receive the latest job alert for Voice Engineer

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected