JOB TITLE: Volunteer Station Coordinator STATUS: Non-Exempt
REPORTS TO: Senior Companion Director PART-TIME HOURLY: $18.00 per hour
Position Summary:
The Volunteer Station Coordinator will engage and connect senior adults to service opportunities within Morgan, Lawrence and Cullman Counties. The Coordinator will be responsible for the coordination and managing of senior adults’ schedules and performance. This is currently a part-time position. Pending grant funding approval, there may be an opportunity for the position to expand to full-time in the future.
Responsibilities:
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Under the direction of the Program Director, the Coordinator recruits, trains, completes volunteer paperwork, sets up personnel files and enters appropriate intake data into data system used for volunteers assigned to the CAPNA Volunteer Station.
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Responsible for maintenance of CAPNA Volunteer Station senior adult volunteer personnel files (driver’s license, vehicle insurance, performance evaluations, income review, and other required documents).
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Determines the needs of potential clients assigned to the CAPNA Volunteer Station. Applies programmatic outcomes that best fit the client’s needs and selects, trains, places and monitors CAPNA Volunteer Station senior adult volunteers to address the client’s care plan and capture outcomes achieved. Enters clients into intake data system.
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Responsible for the schedule of the CAPNA Volunteer Station senior adult volunteers, maintaining a full and reasonable schedule and ensuring that programmatic and grant guidelines are met.
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Responsible for monthly review of CAPNA Volunteer Station senior adult volunteer timesheets.
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Responsible for entering case notes on volunteers and clients.
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Meet regularly with the Program Director to review CAPNA Volunteer Station volunteer status, schedule assignments, county calendars for events and recruitment/community presence opportunities. Review long range, intermediate and short terms goals and objectives.
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Assists the Program Director at Volunteer Inservice Meetings.
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Assists with the administration of personnel policies and procedures for volunteers consistent with those of the Partnership and recommendations of the Advisory Council Kn
Knowledge, Skills and Abilities:
Mature understanding of senior adults and the needs of low-income families. Understanding of how to achieve results for senior adults in a Senior Companion role. Bachelor’s degree required, experience desired. Excellent communication skills required. Strong written and verbal communication skills. Excellent interpersonal and organizational skills.
Additional Responsibilities:
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Supports and understands the vision, mission and values of the Partnership.
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Other duties as may be necessary to fulfill the responsibilities of this position.
Work Relationships and Scope:
Reports directly to the Director of Senior Companion Program. Daily or regular interactions with others working directly with senior adults.
Measure of Performance:
Creates mutually beneficial partnerships with senior adults that achieve results. Recruits CAPNA Volunteer Station volunteers and assists the Program Director with CAPNA Volunteer Station new volunteer training as needed. Assists the Program Director with development of volunteer training plans for CAPNA Volunteer Station volunteers. Records accurate Volunteer Station and CAPNA Volunteer Station volunteer data in a timely manner. Completes required programmatic outcome tracker and records/manages time accurately to fulfill funder and agency requirements. Works well with the program director. Excellent communication skills. Represents the values of the Partnership in action and word. Innovative regarding techniques and delivery methods.
KPA KPI
Program
Increase volunteer numbers by 6 per year or to established maximum
Recruitment efforts each fiscal year through event attendance, contacts with local organizations, flyers, social media and guest speaking
Program
Increase/maintain volunteer and client satisfaction through annual surveys
Providing all the tools and information volunteers need to take care of their clients through bi-monthly in-service meetings and mailers, by matching up volunteers with clients that fit their specifications
Program
Increase client numbers by 10 per year or to established maximum
Accomplished each year by in-person and online meetings sharing program information, social media, increased volunteer numbers
Program
Increase Volunteer Stations by 1 per year
Accomplished each fiscal year by in-person and online meetings, shared program information
Working Conditions:
Work is performed in an office setting with minimal safety issues. Frequent travel to service site meetings in the three-county area. This position requires sitting, standing, bending, and minimal lifting. This position requires a valid driver’s license, proof of vehicle insurance, safe driving record and an ABI/FBI background check clearance.
Acknowledgement:
This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the Senior Companion Director. All requirements are subject to change and modifications over time to reasonably accommodate individuals with a disability.
