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IT Administrator

Suttell and Hammer, P.S. -
Kirkland, WA

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Job Details

Full-time
From $25 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 6% Match
401(k) matching
Gym membership
Life insurance
Referral program

Qualifications

Network hardware support
Customer support ticket management
Technical troubleshooting support
Network infrastructure management

Full Job Description

Our Company

Suttell & Hammer, P.S. strives to be the pre‑eminent creditors‑rights law firm in the nation. We pride ourselves on providing high‑quality, efficient legal representation to our clients. We have expanded our practice into 11 states and represent major U.S. banks.

Job Summary

We are seeking an IT Administrator to support and strengthen our firm’s network, systems, and security infrastructure. This role is ideal for a detail‑oriented professional who places a strong emphasis on accurate documentation, consistent ticket handling, standardization, and best practices, particularly in environments that manage sensitive client data.

Compensation, Benefits & Other

Base pay: $25/hour; performance review at 90 days
Medical and Dental offered after 60 days
Paid Time Off begins accruing after 90 days
Paid Holidays after 90 days
Subsidized gym membership available (D.O.E.)
Free parking
401(k) with 6% match available after 1 year

Day‑to‑Day Responsibilities

Manage internal IT support tickets, ensuring thorough, timely, and consistent documentation of troubleshooting steps, resolutions, and outcomes
Maintain clear and organized ticket records to support audits, knowledge sharing, and process improvement
Handle daily, monthly, and quarterly audits as assigned
Provide ongoing administration and support of network infrastructure, including switches and related hardware

Qualifications

Strong working knowledge of Windows 11 operating systems
Experience working in an Office 365 environment (Outlook, Word, Excel, etc.)
Understanding of computer hardware, software, and networking fundamentals
Demonstrated ability to document work accurately and consistently, especially within ticketing systems
Strong problem‑solving and troubleshooting skills with attention to detail
Highly organized with the ability to manage multiple priorities
Ability to work effectively in a fast‑paced environment
Positive, “can‑do” attitude and willingness to learn

Bonus Qualifications

Advanced network administration or engineering experience
Experience improving IT documentation, workflows, or ticketing standards

Join us in providing reliable, well‑documented IT support that empowers our team and protects our systems

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program

Work Location: In person

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