Top 76 Web Content Administrator Jobs in Alexandria, VA

Welcome Desk Administrator
Chenega Defense & Aerospace Solutions —Washington, DC
- $28.05 - $32.69 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
2d
Web Content Administrator
Pathoras Old Boggart —McLean, VA
- Full-time
- Ability to walk for extended periods
- Research
- Office
Web Administrator
RIVA Solutions Inc. —Reston, VA
- $85,000 a year
- Online Application
- Mid-level
- SharePoint
- Agile
- Wellness program
- Health savings account
Quick Apply
Manager, Digital Communications
District of Columbia Public Schools —Washington, DC
- $98,423 - $111,058 a year
- Mid-level
- Master's degree
- Bachelor's degree
9d
Administrative Assistant
Marymount University —Arlington, VA
- $20.00 - $24.23 an hour
- Full-time
- Background check
- Nursing
- Bachelor of Science
- Health savings account
- Disability insurance
Communications Coordinator, Institute for Advanced Computing (IAC)
Greater Washington, D.C Area —Alexandria, VA
- Up to $20 an hour
- Overtime
- Marketing
- Mid-level
- University
Communications Coordinator, Institute for Advanced Computing (IAC)
Virginia Tech —Alexandria, VA
- Up to $20 an hour
- Overtime
- Marketing
- Mid-level
- University
SharePoint Systems Administrator
Peak Technology Solutions, Inc —Washington, DC
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
2d
Senior GIS Solutions Engineer
Tepa LLC —Alexandria, VA
- $115,000 - $140,000 a year
- Full-time
- Background check
- Azure
- 8 years
- Health savings account
- Paid holidays
Quick Apply
7d
SharePoint Administrator/Developer
Cyber Security Innovations —Hyattsville, MD
- $100,000 - $140,000 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
Quick Apply
10d
Digital Workplace Analyst
Tucker Ellis LLP —Washington, DC
- From $75,000 a year
- Full-time
- Remote
- Microsoft Access
- Computer Science
- Bachelor's degree
Quick Apply
3d
Manager, Research & Information Center
Weil, Gotshal & Manges LLP —Washington, DC
- $150,000 - $165,000 a year
- Overtime
- Accounting
- Senior level
- Paid holidays
- Disability insurance
Systems Administrator
Crimson Phoenix —Herndon, VA
- $91,000 - $140,000 a year
- Full-time
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
SHAREPOINT ADMINISTRATOR
Technology Information Systems, LLC —Washington, DC
- Email
- Mid-level
- SQL
- Bachelor's degree
Geographic Information System (GIS) Architect (Part-Time)
LinTech Global, Inc. —Arlington, VA
- $70 - $80 a year
- Part-time
- Remote
- 7 years
- Computer Science
- System design
- AD&D insurance
- Paid holidays
Quick Apply
Windows Systems Administrator
Leidos —Arlington, VA
- $73,450 - $132,775 a year
- Full-time
- Mid-level
- Windows
- Bachelor's degree
1d
Records Management Specialist
George Mason University —Fairfax, VA
- $55,000 - $65,000 a year
- Online Application
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Tuition reimbursement
SharePoint Administrator ? Level 1
RIVIDIUM —Quantico, VA
- Full-time
- Windows
- SharePoint
- Experience equivalent to degree accepted
SharePoint Administrator
The Enterprise Security Consultants, LLC —McLean, VA
- Full-time
- Hybrid work
- Mid-level
- Office
- SharePoint
Quick Apply
8d
SharePoint Systems Administrator
Intone Networks —Washington, DC
- Contract
- 11+ years
- Bachelor's degree
- Travel
1d

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Welcome Desk Administrator

Chenega Defense & Aerospace Solutions -
Washington, DC

Apply Now

Job Details

Full-time
$28.05 - $32.69 an hour
2 days ago

Qualifications

Visitor query response
Customer communication
Serving clients
Operations coordination
Greeting customers
Administrative experience
High school diploma or GED
Mail management
Customer engagement
Cross-functional collaboration
Cross-functional communication

Full Job Description

Overview:

Welcome Desk Administrator

Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers.

The Welcome Desk Administrator shall operate the Pension Benefit Guaranty Corporation (PBGC) welcome desk as the primary intake, coordination, and customer engagement point for Workplace Solutions Division services. The Welcome Desk Support Staff is responsible for ensuring visitors, employees, and stakeholders receive timely, professional, and accurate assistance consistent with PBGC standards.

The employee shall maintain situational awareness of lobby and service activities and shall ensure requests are routed, tracked, and resolved through the appropriate operational channels. Responsibility includes maintaining visibility over open actions, ensuring proper handoffs, and preventing loss of accountability. The employee shall coordinate closely with facilities, mail, supply, security, and other service providers to ensure seamless delivery of support.

Responsibilities:

ServiceNow Triage:
- Receive, review, and triage ServiceNow requests; ensure tickets contain sufficient information and route them to the appropriate functional area.
- Escalate issues requiring cross‑functional coordination or leadership visibility.
VIP Priority
- Identify VIP requests and provide priority handling, expedited routing, and heightened communication until resolution.
Escalation Across WSD
- Escalate unresolved or cross‑functional issues using established Government channels, providing clear, actionable information and tracking items through closure.
Ticket Closure Validation
- Confirm resolution with requesters, collect customer feedback, reopen tickets when needed, and document outcomes for reporting.
Lost and Found Intake
- Manage Lost and Found items by logging custody, notifying prior occupants, coordinating retrieval, tracking trends, and maintaining disposition records.
Internet and Information Accuracy
- Review Workplace Solutions intranet pages and related resources to identify outdated, broken, or unclear information.
Identification of Issues
- Document findings (e.g., broken links, conflicting guidance) using approved methods such as screenshots.
Recommendations
- Provide documented recommendations for corrections or improvements to the COR; do not implement changes unless directed.
SOP Maintenance Support
- Review Welcome Desk and Lost and Found SOPs, identify gaps or outdated content, and recommend updates to maintain compliance; ensure annual reviews
Other duties as assigned

Qualifications:

High school diploma or equivalent required.
1+ years of experience providing front‑desk, administrative, customer service, or office support in a Federal, corporate, or institutional environment.
- Experience serving as a primary intake or customer contact point, providing professional, accurate, and timely assistance to visitors and staff.
- Demonstrated experience using ticketing, request‑tracking, or workflow systems (e.g., ServiceNow or similar) to log, route, track, and close requests.
- Experience coordinating with multiple service providers (e.g., facilities, mail, supply, security) to ensure requests are resolved end‑to‑end.
- Experience validating service completion and collecting customer feedback.
- Experience reviewing procedures, instructions, or online resources and identifying outdated or unclear information.
PBGC public trust clearance/Willingness and ability to obtain and maintain a PBGC fitness determination (Public Trust) and comply with required background checks and training.

Preferred Qualifications:

Associate degree in Business Administration, Public Administration, Facilities Management, Office Administration, or a related field preferred.

Knowledge, Skills, and Abilities:

Ability to triage requests, identify priority or VIP needs, and escalate issues appropriately for resolution.
Strong attention to detail and ability to maintain visibility over open actions, follow up through closure, and prevent loss of accountability.
Ability to manage Lost and Found activities, including logging items, notifying occupants, maintaining custody records, and tracking trends.
Strong written and verbal communication skills, including professional email correspondence and clear documentation.
Ability to work independently, exercise sound judgment, and manage multiple requests in a fast‑paced environment.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Chenega Defense & Aerospace Solutions, LLC

Teleworking Permitted?: false Estimated Salary/Wage: USD $28.05/Hr. Up to USD $32.69/Hr.

Apply Now

Refine Your Search

Web Content Administrator jobs in Alexandria, VA

Welcome Desk Administrator

Web Content Administrator

Web Administrator

Manager, Digital Communications

Administrative Assistant

Communications Coordinator, Institute for Advanced Computing (IAC)

Communications Coordinator, Institute for Advanced Computing (IAC)

SharePoint Systems Administrator

Senior GIS Solutions Engineer

SharePoint Administrator/Developer

Digital Workplace Analyst

Manager, Research & Information Center

Systems Administrator

SHAREPOINT ADMINISTRATOR

Geographic Information System (GIS) Architect (Part-Time)

Windows Systems Administrator

Records Management Specialist

SharePoint Administrator ? Level 1

SharePoint Administrator

SharePoint Systems Administrator

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