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Institutional Survey Research Specialist
North Carolina State University —Raleigh, NC
- $52,000 - $57,000 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance

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Institutional Survey Research Specialist
North Carolina State University —Raleigh, NC
Qualitative analyses of open-end responses, including working independently and using sound methodological practices and good judgment to 1) create/update…
$52,000 - $57,000 a year

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Institutional Survey Research Specialist

North Carolina State University -
Raleigh, NC

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Job Details

Full-time
$52,000 - $57,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Google Drive
Presentation software
Qualitative data analysis
Web development
Qualitative research
Writing skills
Programming languages
Website design projects
Data visualization projects

Full Job Description

Posting Information

Posting Number

PG194718EP

Internal Recruitment

Working Title

Institutional Survey Research Specialist

Anticipated Hiring Range

Commensurate with education and experience (anticipated hiring range $52,000 - $57,000)

Work Schedule

Monday through Friday, 8 am to 5 pm (additional work outside of standard hours may be required due to business needs)

Job Location

Raleigh, North Carolina

Department

University Data and Analytics

About the Department

University Data and Analytics drives effective institutional planning, management, and accountability by providing key insights and decision support to university leaders, trusted data and analytics resources to the NC State community, and comprehensive reporting to university partners and stakeholders.

University Data and Analytics (UDA) is NC State’s institutional research office and the responsible unit for university-level data and analytics. UDA is committed to:

Empowering leaders and decision makers with the accurate, timely, and actionable information needed to advance the university’s mission;
Maximizing the value and availability of institutional data resources for the broader NC State community; and
Providing NC State’s stakeholders, partners, and external organizations with official university data.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

The survey group in UDA, under the supervision of the Assistant Vice Provost (AVP) for Institutional Survey Research and Analysis, is responsible for institutional surveys of students, alumni, faculty and staff at NC State. The Institutional Survey Research Specialist (ISRP), who will report to the AVP, will work independently and on project teams on all phases of a wide range of survey projects, especially as related to the cleaning, analysis and reporting of qualitative data; maintaining survey web pages; and developing materials to promote participation in surveys and awareness of results. The work of this position directly contributes to our ability to collect and provide data used by academic and support offices across campus to assess and improve their programs, and thereby enhance student and employee success.

The Institutional Survey Research Specialist has the following job duties:

Qualitative analyses of open-end responses, including working independently and using sound methodological practices and good judgment to 1) create/update topical coding schemes; 2) identify and appropriately handle personally identifiable information included in comments; 3) develop and implement procedures for cleaning comments for consistency (e.g., company names, college/university names); 4) appropriately and accurately code comments; 5) create and run programs to generate summary statistics on coding scheme topics; 6) identify key findings and write narrative summaries of results, including the identification and use of pertinent quotes drawn from comments that exemplify given topics; and 7) prepare visually appealing infographics summarizing key findings (e.g., word clouds). All work must be done with strict adherence to data security and respect for confidentiality.
Create, organize, and maintain web pages. Working with the AVP and the UDA Web Operations and Development Lead, the ISRP will use an understanding of UDA survey projects and website pages to gather and organize materials and provide needed information for the Web Operations and Development Lead to create and update survey webpages. In addition, the ISRP will have primary responsibility for the maintenance of the UDA survey website that hosts data and documentation for program-specific surveys that UDA administers on behalf of academic colleges and departments. This includes independently creating web pages in HTML, organizing needed materials and ensuring that file naming conventions are followed, and uploading and accurately linking to uploaded files.
Create, organize, and maintain survey project materials within shared Google Drive environments, including developing and managing folder structures; creating and maintaining shortcuts and file organization systems; preparing and formatting Google Docs, Sheets, and related materials to ensure accessibility and ADA compliance; and ensuring consistency with established naming conventions, version control practices, and data management procedures.
Using an understanding of best practices in survey research and effective communication strategies, coordinate with survey team members to develop and distribute promotional materials for all survey projects, as needed. This includes materials to encourage participation in surveys and increase awareness of survey results, such as through presentation slides, newsletter articles, emails, social media, fliers, e-boards, etc.
Create spreadsheets with summary statistics for survey results. Work independently with often large and complex source files to pull needed data and reconfigure into new spreadsheets highlighting results for specific groups of respondents, including the use of statistics to identify significant differences.
Create and update documentation of survey processes, including making recommendations for revising processes to enhance accuracy and efficiency.
Participate in professional development workshops and staff meetings.

Other Responsibilities

Perform related duties as assigned or required to meet UDA or university goals and objectives.

Qualifications

Minimum Education and Experience

Bachelor’s degree in a discipline related to the field assigned and one year of related training or experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Coursework in survey research methods or work experience in a survey research setting.

Other Required Qualifications

Required computer skills / programming languages:
- Experience with qualitative analysis
- Experience creating web pages (e.g., HTML, WordPress, Gutenberg)
- Experience creating visualizations (e.g., Excel, Google Charts, Publisher)
- High level of proficiency with MS Office (i.e., Word, Excel, PowerPoint)
- High level of proficiency working with Google Drives

Required personal/professional skills
- Ability to appropriately handle confidential data
- Self-motivated, with high standards for rigorous, accurate, and detailed work
- Excellent communication skills, including writing, presentation, and interpersonal
- Ability to work independently and to collaborate with others in a team environment
- Strong organizational skills and the ability to meet deadlines and manage competing priorities
- Ability to quickly learn new technologies and develop new skills

Preferred Qualifications

Experience with data analysis tools (e.g., STATA, SPSS, R, Excel)
Experience with Qualtrics or similar survey tool (e.g., Survey Monkey, Google Forms)
Course work or experience with qualitative analysis
Work experience in survey research

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required

Commercial Driver's License required

Recruitment Dates and Special Instructions

Job Open Date

06/17/2026

Anticipated Close Date

Open Until Filled

Special Instructions to Applicants

Please include a cover letter, resume, and contact information for at least three professional references.

Position Details

Position Number

00110831

Position Type

EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Department ID

310101 – University Data and Analytics

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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