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Marketing & Donor Database Specialist (Salesforce Experience a Must!)

Catholic Charities -
Seminole, FL

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Job Details

Full-time
$20 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Pension plan
Employee assistance program
Vision insurance
Life insurance

Qualifications

Microsoft Word
Search engines
Computer operation
Presentation software
Professional ethics
Salesforce
English
High school diploma or GED
Salesforce Cloud
Driver's License
Attention to detail
Newsletters (communication methods)
Van driving
CRM system proficiency

Full Job Description

Date: 05/20/2026

Position Title: Marketing & Donor Database Analyst

Supervisor: Director of Marketing & Donor Relations

Program: Marketing & Donor Relations

Location: Corporate Office

Work Schedule: M-F 8 am to 5 pm

Job Classification: Full-time, Non-Exempt

Pay Rate: $20.00 per hour

Starting Date: ASAP

Description: This position is responsible for all aspects of managing and maintaining the Marketing Database in Salesforece and the entire donation process from initial donation receipt (donor information and payment) to all subsequent required donation payment processing, general reporting and donor correspondence. This includes but is not limited to data entry, data integrity, generating correspondence, handling and coding financial payments, filing/storing original and supporting documentation, creating reports, producing ad hoc analyses, and providing requested assistance to the Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Enter donation data (donor and donation detail) within the Salesforrce
Maintain database, including donor records and correspondence generated
Create, print, and mail Donor ‘Thank You’ letters and Year-End giving summaries, including labels, envelopes and pre-paid postage
Develop and run Queries and Reports at own initiative or upon request of others
Develop Excel-based analyses of data from reports in order to organize data in meaningful way
Interpret data to draw conclusions regarding impact of events, appeals, etc. and regarding structural changes to donation forms, websites, correspondence, etc.
Process donation deposits for transfer to Financial Edge (FE)
Set-up Campaigns, Appeals, Funds, Gift types & Sub-type codes within RE
Create and maintain Online Donation forms within Online Express component of RE
Create emails/newsletters utilizing Online Express Email Template (infrequent)
Create, print, and analyze donation reports available through Online Express
Research (incl. Blackbaud software support team) and correct data entry or reporting problems
Correspond with donors as needed regarding contact or donation information questions
Assist with special projects at the direction of the Marketing & Development Manager

Other Responsibilities:

Complies with all applicable training requirements.
Complies with all company safety, personnel and operational policies and procedures.
Complies with work schedule to ensure effective operations of Agency programs.
Contributes positively as a member of a productive and cooperative team.
Participates in Agency Performance Quality Improvement (/PQI) program and Accreditation/Reaccreditation process.
Performs duties needed to fulfill Catholic Charities Diocese of St Petersburg, Inc Mission.

Required Knowledge, Skills and Abilities:

Fluent in English (speak, write, read and understand).
Excellent Computer Skills
Sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups.
Able to maintain a flexible work schedule: occasional evenings/nights, weekends and holidays.
Able to set appropriate limits, work under deadlines and multi-task.
Able to work independently: organize, prioritize, self-motivate, and deliver results.
Detail-oriented
Naturally inquisitive in order to problem-solve
Driven to overcome obstacles
Excellent communication and listening skills
Possess strong work ethic.
Successfully pass a FDLE Level II background screening.
Valid Florida driver’s license, ability to drive van or bus and have reliable transportation.

Required Qualities and Characteristics

Mission-driven attitude supplemented with integrity and passion.
Adherence to the highest ethical standards, personally and professionally.
A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
Deep alignment with Catholic Charities Diocese of St Petersburg, Inc Mission and Values.
Will make a Commitment to serve all people with Respect, Compassion, and Cooperation in the spirit of a unifying God.

Education & Experience:

Minimum of a High School Diploma (or equivalent)
Proven Data Entry experience
Proven experience with MS-Office: Word and Excel at a minimum
Proven computer skills: ability to navigate the web and utilize ‘Search Engines’ to seek resources for required information
Preferred experience with Salesforce Software
Preferred experience with MS-Office: Publisher and PowerPoint
Preferred ability to balance Cash Receipts

Benefits

Basic Major Medical, Dental and Vision for Employee. Additional coverage available too. Employee Premium 100% paid by company.
Basic Life Insurance
Basic Accidental Death and Dismemberment
Short-term Disability Plan
Long-term Disability Plan
Personal Time Off for vacation, illness or personal business (PTO)
Paid Holidays (10 )
Agency Pension Plan
Employee Assistance Program (EAP)
Supplemental Life Insurance (Optional Benefit)
401K (Optional Benefit, This is a voluntary self-contributory plan)
Health Care Flexible Spending Account (Optional Benefit)
Dependent Care Reimbursement Account (Optional Benefit)
Additional Benefits through Guardian (Self Contributory Optional)
Group Critical Illness,
Accident Insurance Hospital Confinement
Direct Deposit
Staff Training
Tax Deferred Payroll Options available

Catholic Charities is an Equal Opportunity Employer that values the strength diversity brings to the workplace. EEO/AA/ADA Employer.

Catholic Charities participates in the US E-Verify program.

Job Type: Full-time

Pay: $20.00 per hour

Work Location: In person

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