Top 2897 Web Technical Pm Jobs

IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
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WordPress Web Designer
One Thing Marketing —Remote
- $15 - $25 an hour
- Remote
- Entry level
- Flexible schedule
Quick Apply
13d
Sr. SecOps Security Engineer
Police and Fire Federal Credit Union —Bensalem, PA
- Weekends as needed
- Computer Science
- Office
- Analysis skills
- Health insurance
- Dental insurance
Customer Experience Auto Technician with Expertise in Race Cars, Muscle Cars, or Hot Rods
Speedway Motors Inc. —Lincoln, NE
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Continuous improvement
- Wellness program
- Continuing education credits
Maintenance Technician - Night Shift
Charter Next Generation —Green Bay, WI
- $28 - $35 an hour
- 12 hour shift
- Computer literacy
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Auto Technician with Expertise in Race Cars, Muscle Cars, or Hot Rods
Speedway Motors Inc. —Tolleson, AZ
- Full-time
- Microsoft Outlook
- Mid-level
- Continuous improvement
- Wellness program
- Continuing education credits
E-commerce Marketing Manager
Confidential —Tallmadge, OH
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- APIs
- Health insurance
- Dental insurance
Quick Apply
13d
Junior Estimator
Curtis Edward Dennison Landscape, Inc. —South San Francisco, CA
- $65,000 - $85,000 a year
- Full-time
- Clean driving record
- Construction site
- Basic math
- Health insurance
- Dental insurance
Quick Apply
12d
Head of Digital Experience
Mentavi Inc. —Grandville, MI
- From $70,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
4d
Field Project Manager-Fiber Services
CCI Systems, Inc. —Crivitz, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Mileage reimbursement
Quick Apply
Fleet Shop Manager
Student Transportation Of America —Collegeville, PA
- Extended hours
- ASE Certification
- Mechanic experience
- Mid-level
- Health insurance
- Dental insurance
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Production Team Lead - Third Shift Only
Sun America LLC —Alliance, OH
- $19 - $22 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- 3 years
- Health savings account
- Health insurance
Quick Apply
11d
Field Project Manager-Fiber Services
CCI Systems, Inc. —Little Chute, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Mileage reimbursement
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Experienced Field Service Technician- Surface Mining Equipment
Wagner Equipment Co. —Grand Junction, CO
- $36.50 - $52.60 an hour
- Overtime
- CDL B
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Paid holidays
Quick Apply
Marketing Coordinator
Wiley Companies —Coshocton, OH
- From $60,000 a year
- Full-time
- Inventory management
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Fleet Manager/Mechanic
Student Transportation Of America —Mount Joy, PA
- Extended hours
- ASE Certification
- Mechanic experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
CNC Machinist (2nd shift- 4 days per week)
Horton, Inc —Britton, SD
- From $28.30 an hour
- Overtime
- Computer literacy
- Basic math
- US work authorization
- Health savings account
- AD&D insurance
eCommerce Specialist
Ave Maria Press —Notre Dame, IN
- Full-time
- Background check
- Sales
- Marketing
- Health savings account
- Health insurance
Quick Apply
Computer Science Instructor
Wallace State Community College —Hanceville, AL
- $42,108 - $94,363 a year
- Online Application
- Background check
- Classroom
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Mental Heath Clinician - Jobs Plus
Henry Street Settlement —New York, NY
- From $37,500 a year
- Part-time
- Google Workspace
- Microsoft Outlook
- 5 years
Quick Apply

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IT Help Desk

Trapp Technology -
Phoenix, AZ

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Job Details

Full-time
$17 - $24 an hour

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
CompTIA A+

Full Job Description

Company Description

Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology, improve security, and support growth through proactive, fully managed services.

Role Summary

The Service Delivery Technician I provides technical support to clients within Trapp Technology’s managed IT services environment through tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and workstation performance, and ensures timely resolution while delivering an excellent customer experience.

This position also serves as a technical resource for Level I technicians by providing guidance, answering questions, and assisting with escalated issues. We are looking for technicians who take ownership of problems, communicate proactively with clients and teammates, and enjoy developing their technical skills while supporting others.

For experienced candidates, this role may follow a Level 2 development track. Experienced new hires participate in structured onboarding and training and if eligible, transition into the Service Delivery Technician II upon successful completion of defined training milestones.

Full-time remote position. Must be located in Greater Phoenix, Arizona.
Pay Rate: $17.00–$24.00/hour depending on experience.
Schedule: Monday–Friday, 10:00 AM–7:00 PM (Arizona)

Key Responsibilities

Maintains availability to receive escalated inbound calls, support tickets, and web chats.
Interprets customer-reported issues, troubleshoots effectively, provides solutions, and documents interactions clearly.
Supports and assists Level I technicians by providing technical direction and answering questions in team communication channels promptly.
Assesses customer technical support needs and routes or resolves tickets using documented procedures and available tools.
Provides technical guidance by identifying problems, researching solutions, following knowledgebase articles, and guiding clients through corrective steps.
Proactively creates and updates knowledge base articles and documentation.
Achieves predetermined service and performance goals
Follows designated workflows and escalation procedures while maximizing support efficiency.
Participates in Trapp internal meetings and required Trainings
Maintains a professional image and demonstrates and adheres all Trapp Policies and Procedures
Other Duties as assigned

Short-Term Success Metrics (First 90 Days)

During the first 90 days, technicians participate in structured onboarding focused on Trapp Technology’s internal systems, technologies, services, and processes. Success includes:

Completing required onboarding and technical training modules
Demonstrating proficiency with internal tools, workflows, and documentation standards
Effectively supporting customers through ticket, chat, and phone channels under guidance
Following escalation procedures and service delivery expectations
Demonstrating technical readiness to support Level I technicians and handle escalated issues
Meeting defined quality, communication, and performance expectations

Successful completion of these milestones is required for transition into the Service Delivery Technician II role.

Qualifications

High school diploma required
CompTIA A + certification required
2+ years of technical customer support experience or help desk experience (MSP experience preferred).
Strong troubleshooting skills with the ability to isolate and resolve issues quickly
Excellent communication skills, including verbal, written, and active listening abilities
Ability to compose grammatically correct, concise, and accurate notes
Ability to thrive in a fast-paced, technically advanced environment

Work Environment & Benefits

Trapp Technology and ArmorPoint take pride in a workplace defined by positivity, respect, and collaboration – where a strong work ethic, innovation, and mutual trust drive personal and company growth. We value our team members and offer a competitive benefit package, as listed below:

100% employer-funded insurance for employee-only medical, dental, and vision coverage
Generous employer-funded insurance for family medical, dental, and vision coverage
401 (k) plan with company match
Employer-sponsored life insurance
Paid parental leave
3 weeks of paid time off, accrued annually
8 company-paid holidays and 2 floating holidays each year
Certification and training reimbursement program for approved learning expenses
100% remote position (must be located within an approved state in the United States)
Company equipment provided

Quick Apply

Refine Your Search

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