Top 4743 Windows Technical Support Analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]
ScriptPro LLC —Remote
- $24 - $27 an hour
- Full-time
- Remote
- Background check
- Computer science
- Computer Science
- Wellness program
- Paid holidays
Quick Apply
IT Service Desk Support Analyst-Level 1- Operations Support Mgr
TELUS Agriculture & Consumer Goods —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Technical Support Analyst
Pillsbury Winthrop Shaw Pittman LLP —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
Production Support Analyst – ACH Payments
Finzly —Remote
- Night shift
- Remote
- 7 years
- SQL
- Analysis skills
Technical Support Analyst
Terex Corporation —San Diego, CA
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Technical Support Analyst II
Billy Graham Evangelistic Association —Asheville, NC
- Extended hours
- Inventory management
- Mid-level
- Office
- Paid holidays
- Disability insurance
Copy of Associate Cybersecurity Analyst
American Technology Services —Remote
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
13d
Customer Support Analyst, Tier 1
Agfa —Remote
- Remote
- Computer Science
- Mid-level
- Windows
Technical Support Analyst (Fr-Tu 11:30a-8:00p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Technical Support Analyst
Spang & Company —Pittsburgh, PA
- On call
- Computer science
- Computer Science
- Office
- 401(k) matching
Quick Apply
Technical Support Analyst
Quilt Software —Charlotte, NC
- $52,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
UR/UM Compliance Analyst - NCQA/URAC (On-site)
Management Resources Group LLC (MRG) —Schertz, TX
- Full-time
- Microsoft Excel
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
RF SIGINT Technical Analyst
Vantor Services Inc. —Reston, VA
- $99,000 - $145,200 a year
- Full-time
- Research
- Analysis skills
- Math
- 401(k) matching
- Pet insurance
Quick Apply
9d
IT Service Desk Support Analyst
WGTech —Westbrook, ME
- $50,000 - $65,000 a year
- Full-time
- Background check
- Windows
- Driver's License
- Health savings account
- Health insurance
Quick Apply
IT Systems Analyst
Restoration of America —Ponte Vedra, FL
- $60,000 - $65,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
Ontology Engineer (TS/SCI)
Vantor Services Inc. —Herndon, VA
- $137,000 - $200,200 a year
- Full-time
- 11+ years
- Bachelor's degree
- Machine learning
- 401(k) matching
- Pet insurance
Quick Apply
13d

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

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Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

Windows Technical Support Analyst jobs

Application Support Analyst I (Remote Position)

Remote Service Desk Analyst or IT Technical Support Analyst

Technical Support Analyst (Su-Th 9:00a-5:30p)

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

Technical Analyst, Pharmacy Support-Remote [M-F 6a-2:30p CST]

IT Service Desk Support Analyst-Level 1- Operations Support Mgr

Technical Support Analyst

Production Support Analyst – ACH Payments

Technical Support Analyst

Technical Support Analyst II

Copy of Associate Cybersecurity Analyst

Customer Support Analyst, Tier 1

Technical Support Analyst (Fr-Tu 11:30a-8:00p)

Technical Support Analyst

Technical Support Analyst

UR/UM Compliance Analyst - NCQA/URAC (On-site)

RF SIGINT Technical Analyst

IT Service Desk Support Analyst

IT Systems Analyst

Ontology Engineer (TS/SCI)

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