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Academic Counselor II
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- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
13d
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Instructional Assistant
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NEI - Special Education Teacher with EL Endorsement
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Hopkins Public Schools —Hopkins, MN
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Academic Counselor II

South University -
Remote

Quick Apply

Job Details

Full-time
$21.69 - $27.12 an hour
13 days ago

Benefits

Health savings account
Partner benefits
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Microsoft Office
Bachelor's degree
Student counseling support

Full Job Description

South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

The South University 125-year story—past, present, and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to students, faculty, staff, alumni and supporters of South University. Whether you have been part of the University family for many years, have recently come our way, or are thinking about joining us, you will find South University to be a place you can call home.

What's next for you is the first priority for us!

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:

Medical
Dental
Vision

FSA/HSA
Tuition Assistant Program
Long/Short Term Disability
Life Insurance
Employee Assistance Program
401K Match
Paid Time Off
12 Paid Holidays

includes domestic partner coverage

SUMMARY:
This position is responsible for providing student centered academic counseling through the student lifecycle and for ensuring the delivery of effective and quality service to students in the following areas: course scheduling, timely response to requests for information, at risk student interventions and referrals to University resources. This is accomplished through proactively advising students of University’s policies and procedures, assisting students with developing goals and plans for progression through the program of study, and collaborating with Admissions, Financial Aid, Faculty, Program Directors, and University Support Services on the student’s behalf. This position provides comprehensive support services and serves as the primary advocate for the assigned student body, aimed to improve the student experience and retention to graduation.

KEY JOB ELEMENTS:
1. Provide individualized proactive advising to all assigned students.

2. Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation.

3. Develop course schedules for new, continuing, transfer and reentry students aligned with course sequencing in the curriculum and provide advisement focused on academic progress toward graduation in the shortest time possible for the student, as applicable to their individual situation.

4. Maintain direct contact with assigned students via phone, text and e-mail; respond to student inbound communication within established timeframes

5. Monitor student’s attendance, grades, academic progress, and financial responsibilities, and develop success plans for at-risk students, or those experiencing challenges, in collaboration with faculty, academic leadership and University support services.

6. Demonstrate proficiency with understanding and communicating policies in the University Catalog, Student Handbook and Programmatic Handbooks as they relate to assigned students, such as Satisfactory Academic Progress Policy, Attendance Policies, Academic Integrity/Academic Honesty Policies, Conduct Policies and Appeals Procedures. Provide guidance to assigned students for academic procedures such as grade challenges or appeals.

7. Facilitate new student’s acclimation to the academic environment prior to the first class by reviewing the enrollment process, providing an overview of the on-line or campus classroom and reviewing graduation progression options. Audit student academic records regularly and determine progression towards and candidacy for graduation.

8. Assist students reentering the university after being withdrawn or dismissed from the University with the reinstatement process, monitor student progress to graduation, provide proactive advising, and develop interventions as needed.

9. Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.

10. Maintain compliance with management of student information through adherence to FERPA requirements and Record Management Policies.

11. Participate and successfully complete all academic counselor training and development activities; mentor new Academic Counselors and participate in onboarding as requested

12. Other duties as assigned by supervisor.

JOB REQUIREMENTS:

Bachelor’s degree in a related degree required, Master’s preferred
3-5 years Academic advising or academic counseling experience
Customer Service experience preferred
Strong basic computer software (MS Office) skills as well as exposure to Customer Relationship Management Systems or Student Information Systems (Campus Vue/Campus Nexus preferred)
Excellent customer service skills, as well as strong written and verbal communication skills
Strong interpersonal skills with student and faculty populations
Effective organizational and problem resolution skills
Ability to communicate and effectively act as a member of a team.

WORK ENVIRONMENT:
The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Quick Apply

Refine Your Search

academic representative jobs

Academic Counselor II

Admissions Operations Coordinator

Surgical Technologist

Cat Scan Technologist

Supervisor, Respiratory Care - Nights

RN - Integrated Medicine

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

Registered Nurse (RN) – Adult Medical Care – Days or Nights

General Dentist

PRN, Polysomnography Tech I

Speech Language Pathologist

Kettering College Chair Associate Professor - Physician Assistant

Instructor (Cred) FT

Special Education Teacher

Adjunct - Automotive Manual Drivelines

NEI - 26/27 High School Science (Physical Science) Teacher - We are Growing!

Instructional Assistant

NEI - Special Education Teacher with EL Endorsement

26-27 Spanish Speaking SPED Teacher

RN: Emergency Services

I want to receive the latest job alert for academic representative

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