Adult Clinical Director
Spectrum Healthcare — Cottonwood, AZ — Est. salary: $75,000 - $100,000 a year
The ACD is responsible for the clinical supervision of staff and monitoring key performance indicators and is responsible for submission of required program...
Senior Telecom Engineer
Police and Fire Federal Credit Union — Philadelphia, PA — Est. salary: $78,000 - $110,000 a year
Location: Philadelphia/Bensalem JOB SUMMARY: Responsible for the operation, performance and availability of all Telecom, MPLS and VoIP network systems...
Member Support Representative
Senior Whole Health LLC — New York, NY — Est. salary: $27,000 - $36,000 a year
Manage andrespond to member and provider phone calls from the ACD line accurately andprofessionally. The MSR CallCenter provides the first level of contact for...
Associate Creative Director
PACO Collective — Chicago, IL — Est. salary: $59,000 - $75,000 a year
The person who joins our team will be the ACD for one of our largest accounts, having prior experience as an ACD or Copywriter for large accounts is very...
NICE Voice Integration and Operations Infrastructure Tech Specialist
Citi — Irving, TX — Est. salary: $77,000 - $110,000 a year
Call Center Expertise - ACD, Avaya PBX, ASAI, GeoTel, SBC, Network IVR, and Voice and Data Networks. No....
Call Center Customer Service Representative (WI)
Medical Transportation Management (MTM) — Madison, WI — Est. salary: $18,000 - $27,000 a year
Consider a Career at MTM From entry level customer service positions, to challenging technology and leadership roles, MTM offers a wealth of employment
Workforce Planning Supervisor Phoenix AZ
W.W. Grainger — Phoenix, AZ — Est. salary: $75,000 - $99,000 a year
Minimum 5-7 years’ experience with Workforce Management tools (e.g., NICE, Verint, IEX) and ACD technology (e.g., Avaya, Cisco)....
Service Delivery Manager- eCommerce
Master Electronics — Phoenix, AZ — Est. salary: $61,000 - $84,000 a year
And proprietary systems (e.g., ACD tools, order entry software, warehouse management systems, etc.). Master Electronics has an exciting career opportunity for a...
Resource Desk Manager
ADT Security Services — Aurora, CO — Est. salary: $36,000 - $53,000 a year
Provide support to Local Resource Desks, facilitate the processing of all new agents, design and configure new skills in Avaya ACD, and configure Aspect...
Medical Only Claims Examiner
Preferred Employers Insurance Company — San Diego, CA — Est. salary: $34,000 - $47,000 a year
In addition this position will also back-up the First Report Unit and Claims Assistant ACD phone group. The *Medical Only Claims Examiner*....
WMF Intraday Analyst
Apria Healthcare — Chandler, AZ — Est. salary: $43,000 - $54,000 a year
Monitor real time ACD reports and take action based on the triggers and levers documents. Apria Healthcare is one of nation’s leading providers of home...
Personal Care Aide (PCA)
Self-Direct Inc. — Little Falls, NY — Est. salary: $18,000 - $25,000 a year
8 Hour ACD Testing Available for PCA Certification for Individuals With Prior Experience/Certifications. NYS DOH Licensed Home Care agency provides services to...
24-7 Intouch Incorporated — Clearwater, FL — Est. salary: $44,000 - $60,000 a year
ABOUT OUR COMPANY 24-7 Intouch is one of the most innovative and fastest growing outsourcing companies in the world. With over 16 years of experience, and
Service Center Manager
LPL Financial — Fort Mill, SC — Est. salary: $41,000 - $55,000 a year
Monitor Frontline ACD performance reports looking for trends and areas of improvement. The ideal candidate will manage 8 – 10 staff in LPL Financial Client...
Genesys Engineer - Infrastructure
General Dynamics Information Technology — Fairfax, VA — Est. salary: $79,000 - $100,000 a year
Contact center systems architecture and design Information security as applied to computers and network Avaya ACD CRM CTI integration experience....
Workforce Management Analyst- Real Time
Enclara Pharmacia — Philadelphia, PA — Est. salary: $43,000 - $56,000 a year
1-2 years of WFM Real-Time Management experience in a centralized contact center environment and operational knowledge of Workforce Management and ACD...
Engineer, Network Tier 3 Help Desk/weekend shift - Saturday and Sunday 10am - 10pm
General Dynamics Information Technology — Arlington, VA — Est. salary: $67,000 - $89,000 a year
**This is a part time; weekend position. This position is 6am to 6pm Saturday and Sunday** Responsible for the design and development of voice; video; radio
Gannett — Phoenix, AZ — Est. salary: $37,000 - $51,000 a year
Coordinate with IT, Human Resources and other internal groups to ensure accuracy, maintenance, and data integrity within the workforce management system and ACD...
IT Manager - Telecommunications
International Cruise & Excursions, Inc. (ICE) — Scottsdale, AZ — Est. salary: $90,000 - $120,000 a year
Experience supporting call recording technology, and demonstrated working knowledge of ACD, automated attendant and IVR technology....
1st Shift Tier 3 Network Administrator
General Dynamics Information Technology — Arlington, VA — Est. salary: $66,000 - $90,000 a year
The Network Administrator participates as part of a Network Operations Service Center Team. This position is 6am to 3pm Monday to Friday • Monitor, maintain