Top 8208 Admin/customer support Jobs

Junior Document Management Specialist
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- $17 - $19 an hour
- Full-time
- High school diploma or GED
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Senior Records Specialist
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9d
Senior Yardi Consultant - Multifamily and Commercial Expert
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Customer Service Representative
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Customer Support Representative
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10d
Records Specialist
Abaco Strategy LLC —College Park, MD
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9d
Tech Support/Filemaker with some Admin/Accounting
Oishi's Property Management —Honolulu, HI
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Contract HR/Office Coordinator - Admin
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10d
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Project Admin/Dispatch
First Impressions Concrete Construction —Vancouver, WA
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2d
Vacation Coordinator (Reservations/Customer Service/Admin)
Carolina Mornings —Asheville, NC
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Specialized Recruiting Group —Cincinnati, OH
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Junior Document Management Specialist

Abaco Strategy LLC
Cincinnati, OH

Quick Apply

Job Details

Full-time
$17 - $19 an hour

Qualifications

Customer inquiry handling
High school diploma or GED
Records management
Document management
Document management systems

Full Job Description

Abaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology-enabled, results-oriented solutions. We build long-term business relationships by ensuring the availability of highly skilled and certified resources providing a broad range of capabilities that meet the unique needs of all customers. We leverage industry best practices and business innovations to provide measurable results. We are seeking a talented admin to join our team.

Overview

The Junior Document Management Specialist applies fundamental concepts, processes, practices, and procedures to support technical assignments associated with document and records management for the organization. This position requires practical experience and training and is performed under the supervision of senior staff. The specialist assists in the implementation and administration of enterprise-wide document management systems and related procedures to ensure the secure and efficient lifecycle management of electronic records and documents.

Responsibilities

Document Management: Assist in the implementation, configuration, and administration of enterprise document management systems (DMS) to support organizational needs for capturing, storing, retrieving, sharing, and disposing of electronic documents and records.
Records Lifecycle Support: Support the execution of document lifecycle processes, including version control, access permissions, archiving, and destruction according to established policies and schedules. Ensure all records are managed in compliance with applicable regulations and internal procedures.
User Support: Provide end-user support and troubleshooting for DMS applications as directed. Address user inquiries, escalate complex issues, and assist with training and onboarding for new users.
Data Entry and Quality Control: Conduct accurate data entry, indexing, and metadata tagging of electronic records. Review and validate document uploads to maintain data integrity within the system.
Policy and Procedure Compliance: Follow protocols for document retention, privacy, and security. Support audits and compliance reviews by providing requested documentation and participating in quality assurance activities under supervision.
Continuous Improvement: Recommend improvements to document management processes and assist with testing and implementation of new procedures or upgrades as directed by senior team members.
Documentation: Prepare and maintain logs, user documentation, and records of system administrative activities, changes, and incidents. Ensure documentation is accurate and up to date.

Education

Highschool Diploma or equivalent. Associate’s degree or higher in Information Management, Library Science, Information Technology, Business Administration, or a related field is preferred.

Abaco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Hiring decisions are based on merit, qualifications, and skills. We are a military-friendly organization, and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Application Question(s):

How many years of experience do you have supporting electronic records or document management systems?
Have you performed document indexing, metadata tagging, or electronic file uploads in a professional setting?
Are you comfortable working with version control, access permissions, and file organization standards?
Which document management systems have you used?
Have you worked in a government or regulated industry environment?

Work Location: In person

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