Top 40376 Advanced support representative Jobs

Clinical Systems Support Representative - FT
Pioneer Physicians Network —Uniontown, OH
- $22 - $24 an hour
- Extended hours
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
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- Full-time
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- Mid-level
- 2 years
- Health insurance
- Dental insurance
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Healthcare Software Support Representative
Nextech —Remote
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Healthcare Customer Service Representative - Remote
Teleperformance —Remote
- Full-time
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- Windows
- Health insurance
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Claims EDI Helpdesk Support
RADcube —Remote
- Full-time
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- Background check
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- 1 year
Registered Nurse - Flex Team
Uniontown Hospital —Uniontown, PA
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- Nursing
- RN License
- Hospital
Supervisor, Respiratory Care - Nights
University of Missouri Health Care —Columbia, MO
- $78,520.00 - $127,961.60 a year
- 12 hour shift
- Acute care
- Inpatient
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- Paid holidays
- Loan repayment program
Cat Scan Technologist
University of Missouri Health Care —Columbia, MO
- $32.82 - $53.57 an hour
- Full-time
- Mid-level
- Critical & Intensive Care
- Patient care
- Paid holidays
- Loan repayment program
RN, AL Director (LALD SPONSORED)
Illuminus —Chaska, MN
- $87,817.60 - $109,366.40 a year
- Full-time
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Medical Director
Bethel Family Clinic Inc. —Bethel, AK
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- Relocation assistance
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Vacation Sales Representative - Princeville, Kauai
Travel + Leisure Co. —Princeville, HI
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- Email
- Background check
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- Real Estate License
- Paid training
- Wellness program
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Structural Engineer
Kelvion Products Inc —Catoosa, OK
- Overtime
- Microsoft Outlook
- Bachelor of Science
- English
Quick Apply
Paramedic ($10,000 Sign On Bonus)
Mohawk Ambulance —Albany, NY
- $83,824 - $100,000 a year
- 12 hour shift
- 18 years or older
- Writing skills
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Nurse Practitioner/Physician Assistant
Monogram Health Professional Services —Florence, SC
- Hybrid work
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- RN License
- Paid parental leave
- Paid holidays
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House Supervisor (Registered Nurse), P/T, Nights
Amberwell Health Atchison —Atchison, KS
- Part-time
- Nursing
- RN License
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Sr. Commercial HVAC Service Technician/Foreman
Kelso Industries —Hamilton, OH
- 8 hour shift
- Clean driving record
- Management
- Construction site
Quick Apply
Physician
INNOVATIVE INTEGRATED HEALTH —Bakersfield, CA
- $250,000 - $280,000 a year
- Full-time
- CPR Certification
- Medicine
- Management
- Health savings account
- Health insurance
Physician- OB/GYN
Matrix Providers —Fort Carson, CO
- $159.60 - $168.00 an hour
- Full-time
- Surgery
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Registered Nurse - House Supervisor, ER
Amberwell Health Atchison —Atchison, KS
- Full-time
- Nursing
- RN License
- Mid-level
Veterinary Technician ER / ICU
Bridger Veterinary Specialists, Bozeman Montana —Bozeman, MT
- $25 - $36 an hour
- Multiple hires
- Background check
- Customer service
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply

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Clinical Systems Support Representative - FT

Pioneer Physicians Network -
Uniontown, OH

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Job Details

Full-time
$22 - $24 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Microsoft Word
Computer operation
Microsoft Excel
Microsoft Outlook
Presentation software
Computer literacy
HIPAA
Technology security practices
High school diploma or GED
Organizational skills
Clinical confidentiality policies
Associate's degree
Medical terminology

Full Job Description

Job Title: Clinical Systems Support Representative

Supervisor: Health Informatics Manager

Job Description

The Clinical Systems Support Representative provides support to users regarding

computer information systems and electronic medical record (EMR) applications. This role

collaborates with site and department personnel to identify, troubleshoot, and resolve

information system issues and workflow needs. If system issues require configuration,

development, or technical repair beyond the scope of this role, the Clinical Systems

Support Representative will escalate the issue to the Senior System Analyst or the Health

Informatics Manager, who will coordinate with the system vendor as needed to achieve

resolution.

The Clinical Systems Support Representative is responsible for maintaining advanced EMR

knowledge and attending educational sessions and training for professional development

related to job responsibilities. This position requires maintaining a comprehensive

understanding of eClinicalWorks (eClinicalWorks), including security settings, user

settings, local settings, and practice defaults. The Clinical Systems Support Representative

will manage incoming support requests through multiple communication methods in a

timely manner, ensuring complete documentation and accurate record keeping.

This position may require working extended business hours as operational needs require.

Qualifications

* High School Diploma required. Medical Assisting Diploma, Associate Degree,

Computer Science Degree, or Information Systems Degree from an accredited

institution preferred. Relevant experience may be considered in lieu of education.

* Must maintain continuing education as required by certifications.

* Basic knowledge of medical terminology and technical terminology required.

* Previous eClinicalWorks (eCW) experience preferred.

* Knowledge of computer functions required.

* Intermediate knowledge of Microsoft Word, Excel, Outlook, and PowerPoint

required; SharePoint experience preferred.

* Must demonstrate strong verbal and written communication skills across all levels

of the organization.

*Must demonstrate the ability to handle stressful or emergency situations

appropriately.

* Must be able to work flexible hours as needed.

* Must maintain patient confidentiality at all times.

* Ability to adapt work organization to changing priorities.

* Ability to travel between locations; must have reliable transportation.

* Ability to work independently and as part of a team.

General Duties

To perform this job successfully, an individual must be able to perform each essential

function satisfactorily, with or without reasonable accommodation.

* Provide technical and application support for clinical information systems and

electronic medical record systems.

* Troubleshoot system issues and work with users to resolve workflow and system

problems.

* Escalate system issues requiring advanced configuration, development, or vendor

support to the Senior System Analyst or the Health Informatics Manager.

* Manage user access, security settings, and system permissions for clinical

information systems.

* Assist with system configuration, customization, upgrades, and maintenance.

* Maintain system documentation, workflows, and procedures in coordination with

the trainer.

* Assist with information system data integrity.

* Ensure system use complies with organizational policies and regulatory

requirements including HIPAA and other applicable regulations.

* Manage and document support requests, ensuring timely response and resolution.

* Collaborate with departments, leadership, and vendors to improve system

functionality and workflows.

* Participate in committees, meetings, and projects related to clinical information

systems and technology initiatives.

* Maintain current knowledge of healthcare technology and interoperability

advancements.

* Maintain awareness of and comply with regulatory guidelines and government

programs including HIPAA, OSHA, HEDIS, Ohio Pharmacy regulations, and other

applicable requirements.

* Actively participate in the EMR Committee and other committees or meetings as

assigned.

* Train and assist staff on information systems, ensuring workflows, data entry, and

information retrieval are performed correctly.

* Document eClinicalWorks workflows for unique practice and department

scenarios.

* Manage user access to clinical information systems.

* Maintain interface result delivery with external entities and systems.

* Perform system checks to ensure organizational and regulatory policies and

workflows are being followed.

* Assist with EMR software upgrades, updates, and maintenance as necessary.

* Customize eClinicalWorks settings including working hours, letters, eCliniforms,

progress note templates, macros/keywords, messenger templates, pharmacies,

and other system configurations.

Physical Demands

* Requires standing or sitting for extended periods of time.

* Some bending, stretching, lifting, and stooping may be required.

* Requires manual dexterity sufficient to operate office equipment including, but not

limited to, telephone, keyboard, copier, and fax machine.

* Requires normal range of hearing and vision.

*Requires the ability to communicate with patients, office personnel, and the

community.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

advanced support representative jobs

Clinical Systems Support Representative - FT

Patient Experience Representative

Healthcare Software Support Representative

Healthcare Customer Service Representative - Remote

Claims EDI Helpdesk Support

Registered Nurse - Flex Team

Supervisor, Respiratory Care - Nights

Cat Scan Technologist

RN, AL Director (LALD SPONSORED)

Medical Director

Vacation Sales Representative - Princeville, Kauai

Structural Engineer

Paramedic ($10,000 Sign On Bonus)

Nurse Practitioner/Physician Assistant

House Supervisor (Registered Nurse), P/T, Nights

Sr. Commercial HVAC Service Technician/Foreman

Physician

Physician- OB/GYN

Registered Nurse - House Supervisor, ER

Veterinary Technician ER / ICU

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