Top 17707 Advanced technical service representative Jobs

Tier 1 Technical Support Representative (REMOTE WISCONSIN)
Aureon —La Crosse, WI
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
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Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon —West Des Moines, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
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Supervisor, Respiratory Care - Nights
University of Missouri Health Care —Columbia, MO
- $78,520.00 - $127,961.60 a year
- 12 hour shift
- Acute care
- Inpatient
- Mid-level
- Paid holidays
- Loan repayment program
Radiation Therapist
Radiation Billing Solutions Inc —Enterprise, AL
- Full-time
- Bachelor of Science
- BLS Certification
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Physician - Internal Medicine
Loyal Source Government Services —El Paso, TX
- $200 an hour
- Full-time
- CPR Certification
- Medicine
- Microsoft Excel
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Foreman - HVAC
Shapiro & Duncan —Rockville, MD
- $32 - $55 an hour
- Weekends as needed
- Construction site
- English
- High school diploma or GED
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Technical Sales Representative
Confidential —Milwaukee, WI
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health savings account
- Disability insurance
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Outside Sales Representative
Berendsen Fluid Power —Topeka, KS
- From $70,000 a year
- Full-time
- Clean driving record
- Sales
- Research
- Travel reimbursement
- Paid training
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6d
Sales Service Representative
Acutis Diagnostics Inc. —Springfield, IL
- $50,000 - $60,000 a year
- Full-time
- Business development experience
- Bachelor's degree
- In-person
- Paid training
- Mileage reimbursement
Quick Apply
Maintenance Technician I
Fairbanks, AK
- Full-time
- ASE Certification
- Mechanic experience
- English
- Paid holidays
- Health insurance
Quick Apply
Marine Electrical Systems Expert
Regal Boats —Orlando, FL
- Overtime
- 5 years
- Pass drug screening
- English
- Opportunities for advancement
Quick Apply
Senior Utility Engineer Water/Wastewater
Vikus Water —Orlando, FL
- $130,000 - $230,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Estate Planning Attorney
Stone Bybee & Associates PLLC. —Las Vegas, NV
- $80,000 - $150,000 a year
- Full-time
- Background check
- CPA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
Payroll Specialist
Select Sires Member Coopertive —Logan, UT
- $21.00 - $28.76 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Electrical SME - Field Consultant
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 6 years
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Diesel Mechanic Class A
Interstate Waste Services —Chester, NY
- $36 - $52 an hour
- Monday to Friday
- CDL B
- 5 years
- CDL A
Travel Radiologic Technologist
Fusion Medical Staffing —Slayton, MN
- $1,532 - $1,761 a week
- Full-time
- Hospital
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
Maintenance Technician II
Eastlake, OH
- Full-time
- ASE Certification
- Mechanic experience
- English
- Paid holidays
- Health insurance
Quick Apply

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Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Aureon -
La Crosse, WI

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Job Details

Benefits

Health insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Mobile device support
Customer relationship building
Basic math
Employee relationship building
High school diploma or GED
Desktop applications
Customer support
Stakeholder relationship building
Mobile devices

Full Job Description

Job Responsibilities:

Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact - including information and resolution achieved - is logged in the appropriate ticketing system.
E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
Focus on quality and customer satisfaction
Clear and thorough documentation of customer interactions required
Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Research and prepare detailed escalations to second level support
Review, manage and follow up on open issues as needed
Project work that includes long and short-term initiatives

What can Aureon offer you?

Opportunities for professional growth, development, and advancement within the organization
100% remote working employment model
Shift differential pay applied to evening and weekend shifts
Comprehensive training on hardware and software applications for qualified applicants
Knowledge and experience relating to basic computer applications
Competitive compensation and full benefits package for full-time employees
Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:

High school or equivalent

Required Skills:

Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
Excellent written and oral communication skills, including strong listening skills
Intermediate to advanced computer skills with emphasis on Internet knowledge
1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
Experience working in a customer Support Center
Experience working with Mobile Communications
Experience working with Transportation
Accounting or accounts receivable experience is a huge plus
Must exhibit dependability, adaptability and flexibility
Ability to diagnose and troubleshoot issues
Basic math skills
Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Primarily indoor work primarily in office environment
Frequent utilization of manual dexterity and visualizing of computer screen
No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

advanced technical service representative jobs

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Tier 1 Technical Support Representative (REMOTE IOWA)

Tier 1 Technical Support Representative (REMOTE IOWA)

Supervisor, Respiratory Care - Nights

Radiation Therapist

Physician - Internal Medicine

Foreman - HVAC

Technical Sales Representative

Outside Sales Representative

Sales Service Representative

Maintenance Technician I

Marine Electrical Systems Expert

Senior Utility Engineer Water/Wastewater

Estate Planning Attorney

Enterprise Imaging Informatics Supervisor

Payroll Specialist

Electrical SME - Field Consultant

Diesel Mechanic Class A

Travel Radiologic Technologist

Maintenance Technician II

I want to receive the latest job alert for advanced technical service representative

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