Top 13014 Agent technologies engineer Jobs

Contact Center Engineer
Brooksource —Remote
- $55 - $60 an hour
- Contract
- Remote
- Microsoft Excel
- Senior level
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
2d
– Google Cloud Data & AI Engineer
Suvia Technologies Ltd —Remote
- $70 - $75 an hour
- Urgently hiring
- Remote
- 3 years
- Senior level
Quick Apply
5d
AI Engineer
Valley National Bank —Morristown, NJ
- $98,400 - $171,900 a year
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Pre Commission Agent Senior
ENFRA LLC —Rayville, LA
- $32.10 - $42.88 an hour
- Overtime
- 8 years
- Mentoring
- Power tools
- Opportunities for advancement
Senior Analyst / Systems Engineer
A² Systems Engineering —El Segundo, CA
- $150,000 - $180,000 a year
- Computer Science
- Engineering
- Senior level
- Paid jury duty
- AD&D insurance
Patent Attorney or Patent Agent (AI, Machine Learning & Emerging Tech Industries)
Galvin Patent Law LLC —Remote
- From $150,000 a year
- Choose your own hours
- Remote
- Computer Science
- 5 years
- Analysis skills
Quick Apply
5d
Cloud Software Engineer Level 2 – AI/ML TS/SCI w/Poly
Peraton —Laurel, MD
- $135,000 - $216,000 a year
- Computer Science
- Java
- Analysis skills
- Health savings account
- Paid holidays
Engineering Manager
4Front Solutions —Erie, PA
- Full-time
- 5 years
- Engineering
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Cloud Software Engineer – AI/ML Project Top Secret/SCI w/Poly
Peraton —Laurel, MD
- $104,000 - $166,000 a year
- Computer Science
- Software troubleshooting
- Mid-level
- Health savings account
- Paid holidays
Hybrid: Commissioning Agent
Planate Management Group —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Team management
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Engineer
Brown Jordan —El Paso, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Spanish
- Azure
- English
- Health savings account
- Health insurance
Quick Apply
Resident Operational Engineer - Phoenix
Eletric80 —Phoenix, AZ
- $75,000 - $90,000 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Enterprise Architect-PLM & Digital Continuity
Capgemini —Seattle, WA
- $98,497 - $233,248 a year
- Full-time
- Hybrid work
- System design
- 11+ years
- Office
- Paid holidays
- Disability insurance
7d
Fire Alarm Designer
Hiller Companies —Phoenix, AZ
- Urgently hiring
- Schematics
- Customer service
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Commissioning Engineer
DataBank —Red Oak, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Schematics
Quick Apply
2d
AI Agent Engineer
Infosys —Irving, TX
- Mid-level
- Communication skills
Quick Apply
8d
Reliability Engineer, Truck Service
bp —Myrtle Point, OR
- Writing skills
- Engineering
- Pass drug screening
- Paid training
- Paid parental leave
Resident Operational Engineer - Albany
Eletric80 —Albany, GA
- $75,000 - $90,000 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Disability insurance
- Health insurance
AI Agent Engineer
Infosys —Irving, TX
- Mid-level
- Communication skills
Quick Apply
8d
Senior Quality Engineer
Votaw Precision Technologies —Santa Fe Springs, CA
- $160,000 - $200,000 a year
- Full-time
- CAD
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
5d

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Contact Center Engineer

Brooksource -
Remote

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Job Details

Contract
$55 - $60 an hour
2 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Technical editing
Systems integration
Teamwork
Microsoft Excel
Content creation for technical audiences
Technical documentation
Call center experience
Enterprise software
Visio
Software installation
Enterprise software support
Network infrastructure
RAID configurations
Hardware support
Server virtualization
Integration with Third-Party Services (system development)
SAN
Network routing
Productivity software
Technical writing experience within technology
Server hardware support

Full Job Description

Contact Center Engineer

We are seeking an Engineer to support our enterprise level contact or call center customer sites. The UC solution includes all components of Cisco (UC) solutions including Cisco Unified Communications Manager (CUCM), Unity Connections, Cisco Unified Presence Server (CUPS), Cisco Emergency Responder (CER) , Cisco Unified Contact Center Enterprise (UCCE), Cisco Intelligent Contact Management (ICM), CVP, and IP IVR plus other third party software, integrated peripheral systems, hardware administration & testing, network validation, remote administration, systems monitoring, and integration with other enterprise applications.

Must have experience in the following Areas:

· Advanced networking experience using multiple Ethernet cards on a single server.
· Experience doing numerous installations and upgrades of above core OS’s.
· Server hardware experience configuring varying levels of RAID and establishing SAN connectivity.
· Installation and Administration experience with VMWare or HyperV.
· Creating and Editing Documentation to include proficiency with Microsoft Word, Excel and Visio
· Experience in a service, support or technical delivery role for:
· Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
· Cisco’s IP IVR and Cisco’s Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
· Excellent written and verbal communication skills (technical documentation and client communication)
· Ability to troubleshoot installation related anomalies

Exposure or Experience with the following:

· Contact / Call Center
· Administration
· Operations
· Management
· Work Force Management (WFM)
· Customer Relationship Management (CRM)
· CTI Integration
· Screen Pop
· Third Party CTI Desktops
· CISCO Agent Desktop (CAD)
· CISCO CTI Toolkit (CTI OS) Agent Desktop
· Call Center Reporting
· Third Party Call Center Reporting Solutions
· Cisco Webview
· Cisco Unified Intelligence Suite (CUIS)
· Cisco Unified Intelligence Center (CUIC)
· Multi-Channel Contact Centers
· Web Collaboration
· Chat, Email (Exchange), Telephony
· Cisco Internet Application (CIS, CEM, CIM, EIM, WIM)
· Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
· Unified Contact Center Express (UCCX, IPCC Express)
· Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc…) and/or integration with Cisco Intelligent Contact Management (ICM)

Certifications or work related experience in two or more areas:

· Microsoft Microsoft Certified Solution Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)
· Routing and Switching, Voice, or Service Provider.
· Cisco Certified Internetwork Expert (CCIE)
· Cisco Certified Network Professional (CCNP)
· Cisco Certified Network Associate (CCNA)
· VMWare Certified Professional or higher.
· EMC Cloud or Data Center Architect
· NetApp Certification

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $55.00 - $60.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

agent technologies engineer jobs

Contact Center Engineer

– Google Cloud Data & AI Engineer

AI Engineer

Pre Commission Agent Senior

Senior Analyst / Systems Engineer

Patent Attorney or Patent Agent (AI, Machine Learning & Emerging Tech Industries)

Cloud Software Engineer Level 2 – AI/ML TS/SCI w/Poly

Engineering Manager

Cloud Software Engineer – AI/ML Project Top Secret/SCI w/Poly

Hybrid: Commissioning Agent

Help Desk Engineer

Resident Operational Engineer - Phoenix

Enterprise Architect-PLM & Digital Continuity

Fire Alarm Designer

Commissioning Engineer

AI Agent Engineer

Reliability Engineer, Truck Service

Resident Operational Engineer - Albany

AI Agent Engineer

Senior Quality Engineer

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