Top 798 Agent front desk pm Jobs

Hotel Front Desk Agent
Lodging Dynamics —Scottsdale, AZ
- From $18 an hour
- Overtime
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- Dental insurance
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Front Desk Agent PM/Overnight
Maison —New York, NY
- $24 - $25 an hour
- Overnight shift
- Hotel
- Organizational skills
- Front desk
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Agent - PM Shift
Embassy Suites Dallas Market Center —Dallas, TX
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent | AM & PM shifts
Hyatt Place Fort Worth/Hurst —Hurst, TX
- Full-time
- Windows
- Hotel
- High school diploma or GED
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Front Desk Agent | PM Shift
Donohoe Hospitality Services —Washington, DC
- $19 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Night Auditor/PM Front Desk Agent
DRIFTWOOD HOSPITALITY MANAGEMENT —Houston, TX
- Full-time
- Bar
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
PM Front Desk Agent
Warren Street Hotel —New York, NY
- $20 - $25 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Agent
Kimpton Hotels & Restaurants —New York, NY
- $32.85 - $43.81 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
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12d
Front Desk Agent AM/PM- Sheraton Indianapolis City Centre
Remington Lodging & Hospitality —Indianapolis, IN
- 8 hour shift
- Computer literacy
- Office
- Hotel
- Free parking
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Front Desk Agent (FT) (AM/PM) ("Agente de Recepción")
EVANS HOTELS LLC —La Jolla, CA
- $24.20 an hour
- Full-time
- Food service experience
- 1 year
- Ability to stand for extended periods
- Free parking
- Dental insurance
Quick Apply
Front Desk Agent (PM Shift)
Superhost Hospitality Management LLC —Glendale, AZ
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel —Seattle, WA
- $25.50 an hour
- Email
- Background check
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply
Front Desk Agent-AM/PM
AC Hotel by Marriott Tuscaloosa Downtown —Tuscaloosa, AL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Hilton Grand Vacations —Boyne Falls, MI
- $16.15 an hour
- Weekends as needed
- English
- US work authorization
- In-person
- Employee stock purchase plan
- Health insurance
Quick Apply
Front Desk Agent
G&M Properties LLC —Depoe Bay, OR
- $16.56 - $17.00 an hour
- Nights as needed
- Hospitality
- Customer service
- English
Quick Apply
Front Desk Agent $16/hour
Staybridge Suites Missoula —Missoula, MT
- From $16 an hour
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Heidel House Hotel and Conference Center —Green Lake, WI
- From $15 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Guest Services Agent (Part-Time Seasonal)| Field & Stream Lodge Co. | Bozeman, MT
PM Hospitality Strategies, Inc. —Bozeman, MT
- $21 - $22 an hour
- Part-time
- Sales
- Hotel
- Math
- Paid holidays
- Paid time off
Quick Apply
Sales & Leasing Agent (Manufactured Housing)
Kingsley Management Corporation —Palmetto, FL
- $19 - $20 an hour
- Part-time
- Background check
- Hospitality
- Google Workspace
- Paid time off
Quick Apply
Experienced Veterinary Assistant
Acacia Pet Clinic —San Jose, CA
- $22 - $28 an hour
- Full-time
- Clinic experience
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
12d

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Hotel Front Desk Agent

Lodging Dynamics -
Scottsdale, AZ

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Job Details

Full-time
From $18 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Flexible schedule
Pet insurance

Qualifications

Customer follow-ups
Buffet service
Report preparation
Objection handling (sales technique)
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Operator switchboards
Hotel policy compliance
Financial transaction processing
Greeting customers
Answering guest questions
High school diploma or GED
Hotel room assignment management
Store opening/closing procedures
Cash register operations
Accounting data entry
Fax machines
Property management systems (PMS)
Hospitality housekeeping
Laundry washing
Cleaning messes in dining areas
Telephone systems
Deposits
Hotel and accommodations guest complaints handling
Faxing
Marketing
Entry level
Office phone management
Under 1 year

Full Job Description

OVERALL RESPONSIBILITIES:

The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient.

**PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT PREFERRED**

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Books guest reservations and/or coordinates with reservation center
Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests
Handles confidential information, including guest records, with a high degree of integrity
Answers and routes call as appropriate; takes guest messages with accuracy
Assists with sales and marketing efforts as directed by the General Manager
Offers and properly handles requests for wake-up calls
Records pertinent guest information in the pass on log
Replenishes continental breakfast as needed and keeps area clean
Ensures common area/lobby is clean
Performs laundry functions as directed
Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
Answers phone in a prompt, efficient, and friendly manner.
Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.
Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.
Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs.
Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
Balances cash bag at open and closing of each shift.
Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard.
Provides a professional image at all times through appearance and dress.
Follow company policies and procedures.

POSITION DETAILS:

Applicant has ability to work flexible schedule; position is 30-40 hours per week
- AM Shift Hours: 6:00am to 2:30pm
- PM Shift Hours: 2:00pm to 10:30pm
Uniform
- Khaki Pants
- White Shirt/Blouse
- Navy Blue Blazer
- Navy Blue Dress (if applicable)
- Closed Toe Shoes

POSITION REQUIREMENTS:

High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience.
Ability to stand for 8+ hours a day.
Ability to work weekends, holidays, overtime (if available).
ONQ PMS and/or PEP PMS experience (not required but preferred).

About Lodging Dynamics Hospitality Group

Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com.

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Guest Services Agent (Part-Time Seasonal)| Field & Stream Lodge Co. | Bozeman, MT

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