Top 3539 Analyst intermediate Jobs

Real Time Analyst
Railbookers Group —Remote
- Remote
- Data entry
- 1 year
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Data Analyst Supporting the FBI
FSA Federal —Chicago, IL
- Customer service
- Mid-level
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Energy Analyst
Concentric Energy Advisors, Inc. —Marlborough, MA
- $93,000 a year
- Full-time
- Hybrid work
- Organizational skills
- 1 year
- Entry level
- Dental insurance
- 401(k)
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Business Systems Analyst - Intermediate
UChicago Medicine —Chicago, IL
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
Business Analyst (remote)
Velvetech —Remote
- Full-time
- Remote
- English
- Mid-level
- Master's degree
Data Analyst
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- SQL
- Continuous improvement
- Disability insurance
- Health insurance
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CONTRACTING ANALYST
City of New York —New York, NY
- $62,868 - $97,593 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Healthcare Data Analyst
Scalepex —Dallas, TX
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- SQL
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Technical Support Analyst
FacilityOS —Annapolis, MD
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Work from home
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Baseball Test Analyst
PlayStation Global —San Diego, CA
- $17.75 - $18.00 an hour
- Temporary
- 18 years or older
- Research
- Bachelor's degree
- Health insurance
- Dental insurance
Payroll Analyst
American Transportation —Long Beach, CA
- $68,000 - $73,000 a year
- Overtime
- Background check
- Employment & labor law
- Research
- Health insurance
- Dental insurance
Quick Apply
Senior Analyst
Movate —Remote
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
Client Finance Analyst I
Precision AQ —Gladstone, NJ
- $55,000 - $76,000 a year
- Online Application
- Remote
- Salesforce
- Writing skills
- Finance
Quick Apply
Psychometric Analyst
AICPA-CIMA —Durham, NC
- $70,000 - $80,000 a year
- Email
- Remote
- Computer Science
- Mid-level
- Math
- Health insurance
- Paid time off
Intermediate Cost Analyst
Naval Systems, Inc. —Lexington Park, MD
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Operations System Analyst
ATC —Indianapolis, IN
- Contract
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Business Application Analyst Intermediate
BrightSpring Health Services —Louisville, KY
- Full-time
- Mid-level
- 3 years
- Communication skills
9d
Data Analyst Supporting the US Attorney's Office
FSA Federal —Boston, MA
- Customer service
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
9d
Human Resources Analyst (contract)
KPMG —Remote
- $25 - $28 an hour
- Contract
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Records Examiner / Analyst Supporting the FBI
FSA Federal —Springfield, IL
- Customer service
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
10d

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Real Time Analyst

Railbookers Group -
Remote

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Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership
Life insurance
Referral program

Qualifications

Staff performance monitoring
Operations coordination
Spreadsheets
Staff scheduling
Performance Reporting
Team scheduling
Communication platforms
Employee attendance management
Internal employee customer service
Task prioritization
Resource scheduling coordination
Data entry
Call monitoring
Paycom
Microsoft Teams
Management reporting
1 year
Workforce management
Time & attendance systems
Communication skills
Entry level
Payroll record maintenance

Full Job Description

ABOUT US

Join the leading independent rail vacation provider in North America and beyond! Railbookers Group, home to both Railbookers and Amtrak Vacations, is passionate about delivering unforgettable train travel experiences. We take pride in crafting seamless, personalized itineraries for our guests and travel advisors, offering the largest selection of independent rail vacations worldwide.

POSITION PURPOSE

The Real-Time Analyst supports the day-to-day workforce operations of the Global Contact Center by helping maintain schedule accuracy, monitor real-time performance, and assist with staffing adjustments as needed.
This role focuses on executing established workforce processes to help ensure service levels are met. The Real-Time Analyst works closely with leadership and team managers to communicate updates, respond to scheduling inquiries, and support smooth daily operations across multiple regions and time zones.

RESPONSIBILITIES

Monitor call, chat, and queue activity throughout the day to track performance against service level goals.
Assist with real-time schedule adjustments (e.g., breaks, lunches, shift changes) based on guidance from leadership.
Track agent adherence and attendance, identifying variances and escalating concerns as needed.
Update schedules to reflect time-off requests, absences, and approved changes in a timely and accurate manner.
Respond to employee and manager inquiries related to schedules, attendance, and workforce processes via email and internal messaging tools (e.g., Teams).
Support coordination of team meetings, trainings, and events by updating schedules and communicating changes.
Maintain accurate records of intraday events, schedule changes, and attendance activity.
Assist with basic reporting on service levels, adherence, and attendance trends using established templates.
Review and process timecards and punches in Paycom, ensuring accuracy and escalating discrepancies when needed.
Follow established workforce management processes and guidelines to support consistent operations.
Provide support during high-volume periods or special projects as directed by leadership.

CORE COMPETENCIES

Attention to Detail: Maintains accuracy in schedules, timekeeping, and data tracking.
Communication: Shares updates clearly and responds to inquiries in a timely and professional manner.
Time Management: Effectively prioritizes tasks and manages responsibilities in a fast-paced environment.
Dependability: Follows through on assigned tasks and supports team needs consistently.
Adaptability: Remains flexible and responsive to changing priorities throughout the day.
Team Collaboration: Works well with team members and leadership to support daily operations.

1–3 years of experience in a contact center or similar operational environment preferred.
Exposure to workforce management, scheduling, or real-time monitoring is a plus.
Strong attention to detail and ability to follow established processes.
Basic to intermediate Excel skills (e.g., data entry, simple formulas, formatting).
Comfortable working with systems such as Paycom, Twilio, or similar tools (or ability to learn quickly).
Strong written and verbal communication skills.
Ability to multitask and stay organized in a fast-paced, real-time environment.

What we Offer

Work from Home
Generous PTO Package
Bonus and Incentive Plans
Medical, Dental, and Vision Insurance Including Optional HSA, Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna)
Employee Assistance Program
Short-term/Long Term disability Plan
Employer sponsored Life Insurance
Employer-Matched 401(k)
Familiarization Trips (Get paid to experience our vacations!)
Employee and Family/Friend Travel Discounts
Corporate Discounts through Working Advantage
Employee Referral Bonus
Cross-Departmental and Advanced Training Opportunities
Anniversary, Birthday, and Recognition Perks
Years of Service Awards
Annual Reimbursements for Home Office (office expenses, phone, internet)

Quick Apply

Refine Your Search

analyst intermediate jobs

Real Time Analyst

Data Analyst Supporting the FBI

Energy Analyst

Business Systems Analyst - Intermediate

Business Analyst (remote)

Data Analyst

CONTRACTING ANALYST

Healthcare Data Analyst

Technical Support Analyst

Baseball Test Analyst

Payroll Analyst

Senior Analyst

Client Finance Analyst I

Psychometric Analyst

Intermediate Cost Analyst

Operations System Analyst

Business Application Analyst Intermediate

Data Analyst Supporting the US Attorney's Office

Human Resources Analyst (contract)

Records Examiner / Analyst Supporting the FBI

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