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Application Support Engineer

Blue Rose Consulting Group, Inc. -
Remote

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Job Details

Full-time

Qualifications

3 years
Analysis skills
Senior level
Communication skills

Full Job Description

Application Support Engineer

Location: Remote – supporting federal cloud and application infrastructure operations

Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a skilled Application Support Engineer to support a federal client in sustaining and supporting mission-critical applications and services within Oracle Cloud Infrastructure (OCI) environments.

In this role, you will provide backend administration, application support, and infrastructure troubleshooting across cloud and virtualized environments. You will work closely with cross-functional teams to support secure, scalable application operations while helping ensure reliability, performance, and compliance for enterprise federal systems.

What You’ll Do

As an Application Support Engineer, you will:

Support the sustainment, administration, and operational support of enterprise applications and services within Oracle Cloud Infrastructure (OCI)
Assist with requirements definition, infrastructure design, technology component implementation, and testing activities
Install, configure, and maintain application client tools within VMware/Horizon VDI environments and image pools
Provide Level 2 and Level 3 support for application, connectivity, and integration issues
Diagnose and resolve application performance, authentication, and integration challenges
Configure and support load balancing for enterprise applications
Support SAML/SSO authentication and application-level identity integrations
Ensure systems comply with STIG requirements using tools such as Evaluate-STIG, Mitre SAF Heimdall, or equivalent solutions
Manage licenses, encryption keys, and sensitive credentials within approved vaulting solutions
Develop and maintain CDRL documentation and operational support materials
Create management plans and perform system sizing validation and forecasted capacity planning activities
Support operational stability, system availability, and performance optimization across enterprise application environments

Schedule & Shift Details

Full-time (40 hours/week)
Remote work supporting federal technology operations

Requirements

U.S. Citizenship required
Bachelor’s degree required
Must be eligible for T3/T5 background investigation processing
Minimum of 7–10 years experience with Linux administration, including Oracle Linux or Red Hat Enterprise Linux (RHEL)
Minimum of 3–5 years experience with Oracle Cloud Infrastructure (OCI)
Minimum of 3–5 years experience with VMware VDI/Horizon environments
Minimum of 3–5 years experience with Microsoft Windows Server Administration
Minimum of 7–10 years experience with Micro Focus ALM Octane or related application lifecycle management platforms
Experience administering at least two of the following tools: ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, or CyberArk
Experience in diagnosing and resolving application connectivity and integration issues
Knowledge of SAML/SSO authentication and application-level configuration for identity integrations
Experience supporting production application environments and operational sustainment activities
Strong analytical, troubleshooting, and problem-solving skills
Effective written and verbal communication skills

Preferred Qualifications

Experience supporting secure federal cloud or enterprise environments
Familiarity with DevSecOps, infrastructure automation, or enterprise monitoring tools
Experience supporting STIG compliance and vulnerability remediation activities
Experience supporting production application deployments and infrastructure modernization initiatives
Experience working in highly regulated or security-focused operational environments
Familiarity with enterprise monitoring, observability, or performance management tools

Why Join Blue Rose?

Support enterprise federal applications and cloud infrastructure critical to mission operations
Work with advanced OCI, virtualization, and enterprise application technologies
Collaborate with experienced cloud, infrastructure, and cybersecurity professionals
Opportunity to contribute to secure modernization and operational sustainment initiatives

Apply Today

Email: [email protected]
Website: www.bluerose-consulting.com/careers
LinkedIn: https://www.linkedin.com/company/blue-rose-consulting-group-inc/

Quick Apply

Refine Your Search

application/production support jobs

Application Support Engineer

Junior Developer

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Configuration Management Specialist , Job Posting # 148

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Application Support Engineer

What You’ll Do

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Why Join Blue Rose?

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