Top 9 Application analyst epic Jobs

IT Systems Support Technician
Epic Personnel Partners, LLC —Islandia, NY
- $39,000 - $41,000 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
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Data & Reporting Analyst
EPIC Health System LLC —Southfield, MI
- Full-time
- Mid-level
- Finance
- SQL
- Paid holidays
- Disability insurance
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Lead Insurance Data Scientist
EPIC Brokers —Dallas, TX
- $100 an hour
- Hybrid work
- Azure
- Computer Science
- Office
- Paid parental leave
- Paid holidays
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IT Systems Support Technician

Epic Personnel Partners, LLC -
Islandia, NY

Quick Apply

Job Details

Full-time
$39,000 - $41,000 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer service
Windows
Computer hardware
Organizational skills
IT

Full Job Description

Epic Personnel Partners is hiring an IT Systems Support Technician in Islandia NY, 11760!

IT Systems Support Technician: Systems Support Supervisor: Ensures the smooth operation and maintenance of IT systems, including workstations, servers, and network infrastructure, while providing technical support and troubleshooting. They also develop training materials, maintain confidentiality, and communicate effectively with leadership to implement solutions and preventive measures.

Pay-rate: $39,000 - $41,000 Yearly

Shift: 1st ,2nd & 3rd

Key Responsibilities:

Resolve and log emails sent to IT support.
Respond and resolve IT related issues over the phone.
Setup, maintain, troubleshoot company mobile phones
Desktop and laptop PCs:
Installation of operating system and user applications
Routine maintenance
Data recovery
Troubleshoot hardware and software issues
Implement anti-virus software and use for virus and spyware removal as needed
Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
Provide support to Autonomous Guided Vehicles (AGV).
Resolve any Microsoft imbedded OS configuration issues
Resolve any mobile and wireless devices.
Setup, configure, and troubleshoot network devices and infrastructure
Process approved "I. T Request" forms which could include:
Creating new user accounts for warehouse software
Creating new domain/AD accounts
Create and link shared folders
Relocating users and hardware within the facility
Changing users access within warehouse software
Maintain a clean, neat, organized work area.
Updating equipment inventory and maintaining assets.
Other duties as assigned.

Qualifications:

Strong in Windows OS and Office applications.
Have experience with network technologies such as switches, routers, access points, etc.
Strong written and oral communication skills, particularly the ability to explain technical concepts in non-technical terms.
Ability to work independently or as part of a team to achieve common goals.
Strong analytical and technical ability to solve complex problems.
Strong organizational skills needed. Strong customer service and interpersonal skills required.
Knowledge of Linux is a plus.
Warehouse experience and warehouse IT experience is a plus.
Logistics understanding and technology related to logistics within a warehouse environment is a plus.
Past work or understanding the process of AGVs is a plus.

#Long-1

Epic Personnel Partners is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you have held other job titles of IT Systems Support Specialist, Technical Support Analyst, Systems Administrator, Help Desk Technician, Network Support Technician, Desktop Support Engineer, IT Service Desk Specialist, IT Support Technician, Systems Support Engineer, IT Operations Technician

Job Type: Full-time

Pay: $39,000.00 - $41,000.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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IT Systems Support Technician

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