Top 948 Application support analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
GIS Analyst
McMahon Associates, Inc. —Neenah, WI
- From $70,000 a year
- Online Application
- Addiction Medicine
- 5 years
- SQL
- Profit sharing
- Disability insurance
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Application Analyst - IV
Brooksource —Charlotte, NC
- $70 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Application Production Support Engineer / Production Support Analyst (Charlotte)
Experis —Charlotte, NC
- $65.06 an hour
- Contract
- 5 years
- SQL
- Senior level
- Health insurance
- Dental insurance
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4d
Electronic Health Record Business Analyst
Adelphoi Village Inc —Latrobe, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply
Electronic Health Record Business Analyst
Adelphoi Village Inc —Greensburg, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
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Execution Services Analyst
Phillip Capital Inc. —Chicago, IL
- $95,000 - $115,000 a year
- Email
- Hybrid work
- Background check
- Computer Science
- 5 years
- Free parking
- Paid parental leave
Quick Apply
ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)
Sonsoft Inc —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Service Desk Analyst
Emergent Staffing —Washington, DC
- $35 - $50 an hour
- Full-time
- Mid-level
- 3 years
- SQL
Quick Apply
Service Desk Analyst
Emergent Staffing —Minneapolis, MN
- $35 - $50 an hour
- Full-time
- Mid-level
- 3 years
- SQL
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Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- Research
- In-person
- Communication skills
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Pega ( Analyst )
Sonsoft Inc —San Jose, CA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Regulatory Business Analyst - Regulatory Technology (Contract)
Vertex Pharmaceuticals —Remote
- $75 - $82 an hour
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
ServiceNow Business Analyst
Robert Half —Columbus, OH
- $110,000 - $120,000 a year
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
11d
Lead Business Analyst
AHU Technologies Inc —Washington, DC
- $61 - $66 an hour
- Full-time
- Microsoft Excel
- 5 years
- Research
Quick Apply
Technology Analyst
Sonsoft Inc —Stanton, CA
- Full-time
- Oracle
- Mid-level
- US work authorization
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Award Analyst
Kelly Services —Boston, MA
- $40.14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Call Center Analyst/Help Desk Analyst - Dauphin County, PA/On-Site
Software Technology Inc —Dauphin County, PA
- $16 an hour
- Research
- In-person
- Communication skills
Quick Apply
Product Analyst, Digital Experience
Insperity Services, L.P. —Kingwood, TX
- Full-time
- Microsoft Excel
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Release Management Process Analyst
Delta Dental —Alpharetta, GA
- $80,500 - $174,300 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Office
- Paid holidays
- Health insurance

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

application support analyst jobs

Application Support Analyst I (Remote Position)

GIS Analyst

Application Analyst - IV

Application Production Support Engineer / Production Support Analyst (Charlotte)

Electronic Health Record Business Analyst

Electronic Health Record Business Analyst

Execution Services Analyst

ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)

Service Desk Analyst

Service Desk Analyst

Help Desk Analyst

Pega ( Analyst )

Regulatory Business Analyst - Regulatory Technology (Contract)

ServiceNow Business Analyst

Lead Business Analyst

Technology Analyst

Award Analyst

Call Center Analyst/Help Desk Analyst - Dauphin County, PA/On-Site

Product Analyst, Digital Experience

Release Management Process Analyst

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