Top 887 Application support analyst Jobs

Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Senior Business Analyst
Genesis Capital LLC —Sherman Oaks, CA
- $120,000 - $160,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
- Health savings account
- AD&D insurance
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Business Analyst II
Ellwood Group, Inc. —Irvine, PA
- Computer science
- Computer Science
- 5 years
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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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Execution Services Analyst
Phillip Capital Inc. —Chicago, IL
- $95,000 - $115,000 a year
- Email
- Hybrid work
- Background check
- Computer Science
- 5 years
- Free parking
- Paid parental leave
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ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)
Sonsoft Inc —Milwaukee, WI
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
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Application Analyst - IV
Brooksource —Charlotte, NC
- $70 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
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Electronic Health Record Business Analyst
Adelphoi Village Inc —Greensburg, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
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Electronic Health Record Business Analyst
Adelphoi Village Inc —Latrobe, PA
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- 403(b) matching
- Dental insurance
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Claims Administrative Analyst
MetroPlusHealth —New York, NY
- $65,000 - $70,000 a year
- Hybrid work
- Inventory management
- Mid-level
- Analysis skills
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Application Support Analyst (BHJOB1435_35548)
Astyra Corporation —Richmond, VA
- $32 - $36 an hour
- Contract
- Background check
- Research
- 8 years
- Health insurance
- Dental insurance
Quick Apply
3d
.NET MVC AngularJS Analyst ( USC & GC ) ONLY
Sonsoft Inc —Bentonville, AR
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
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Lead Business Systems Analyst - CX
IDR, Inc. —Richardson, TX
- $58 an hour
- Full-time
- 3 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
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2d
Pega ( Analyst )
Sonsoft Inc —San Jose, CA
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Technical Business Analyst (BHJOB1435_35542)
Astyra Corporation —Harrisburg, PA
- $60 - $65 an hour
- Contract
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Technology Analyst
Sonsoft Inc —Stanton, CA
- Full-time
- Oracle
- Mid-level
- US work authorization
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Help Desk Analyst
Solu Technology Partners —Harrisburg, PA
- $40,000 a year
- Contract
- Research
- Windows
- Microsoft Office
Quick Apply
Workday Recruiting & Learning Analyst
INSPYR Solutions —Atlanta, GA
- $130,000 - $135,000 a year
- Hybrid work
- 5 years
- Organizational skills
- Senior level
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ServiceNow Business Analyst
Robert Half —Columbus, OH
- $110,000 - $120,000 a year
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
Call Center Analyst/Help Desk Analyst - Dauphin County, PA/On-Site
Software Technology Inc —Dauphin County, PA
- $16 an hour
- Research
- In-person
- Communication skills
Quick Apply

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Application Support Analyst I (Remote Position)

Omnigo Software LLC -
St. Louis, MO

Quick Apply

Job Details

Full-time

Qualifications

Report preparation
Customer communication
Technical documentation
Windows
High school diploma or GED
Firewall
Network switching
IP networking
Network routing
Windows Server administration

Full Job Description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.
Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.
Appropriately field or escalate incoming queries to ensure rapid and effective resolution.
Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.
Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.
Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.
Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.
Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.
Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.
Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.
Demonstrated focus on customer service and satisfaction.
Ability to analyze and solve problems both individually and as a team.
Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.
Positive and friendly demeanor

EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Quick Apply

Refine Your Search

application support analyst jobs

Application Support Analyst I (Remote Position)

Senior Business Analyst

Business Analyst II

Experienced Technical Support Analyst

Execution Services Analyst

ADOBE AEM Analyst (Only US Citizen, Green Card Holder can apply.)

Application Analyst - IV

Electronic Health Record Business Analyst

Electronic Health Record Business Analyst

Claims Administrative Analyst

Application Support Analyst (BHJOB1435_35548)

.NET MVC AngularJS Analyst ( USC & GC ) ONLY

Lead Business Systems Analyst - CX

Pega ( Analyst )

Technical Business Analyst (BHJOB1435_35542)

Technology Analyst

Help Desk Analyst

Workday Recruiting & Learning Analyst

ServiceNow Business Analyst

Call Center Analyst/Help Desk Analyst - Dauphin County, PA/On-Site

I want to receive the latest job alert for application support analyst

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