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Operational Technology and Information Technology Manager

ChocXO Chocolatier LLC.
Rockwall, TX

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Job Details

Full-time
$110,000 - $125,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Systems integration
IT management
ERP systems
English
Manufacturing facility experience
Bachelor's degree
Technology management experience
Enterprise Integration
Leading team collaboration initiatives
Supervisory control and data acquisition (SCADA)
Collaboration with manufacturing teams
IT
Manufacturing
Cross-functional team management
Manufacturing company experience
Cross-functional communication
IT department experience

Full Job Description

Company Overview
ChocXO Chocolatier LLC is a leading North American premium chocolate manufacturer, grounded in innovation, quality, and sustainability. Our fully automated, SQF Level 3, USDA-Organic and Gluten-Free Delta, British Columbia facility spans 60,000 sq ft and serves as our operational flagship, producing better-for-you confectionery with unmatched precision. Building on this success, we are expanding our U.S. presence with a new 225,000 sq ft manufacturing, office, and warehouse complex in Rockwall, Texas. Scheduled to open in 2026, this facility will significantly increase our capacity, broaden our capabilities, and position us for the next phase of growth across North America. Anchoring our broader footprint is our 35,000 sq ft facility in Indianapolis, home to the renowned Endangered Species Chocolate brand, which reinforces our legacy of responsible, mission-driven chocolate manufacturing. Together, these locations form a powerful, integrated manufacturing platform offering exceptional opportunities for professional growth.

We foster a culture of accountability, collaboration, and operational excellence. Our employees are expected to be disciplined, highly engaged, and results-driven professionals who thrive in structured environments, uphold rigorous standards, and embrace the challenge of building a best-in-class chocolate manufacturing business.

Truly Indulgent Low in Sugar Always Organic

The Role:

The Operational Technology and Information Technology (OT/IT) Manager & Technical Systems Lead will play a pivotal role in shaping the digital and automation backbone of our manufacturing operations. This individual will be responsible for the design, implementation, and ongoing management of automation, SCADA, Ignition, and ERP integration systems across our facilities. Acting as the technical bridge between operations and data, the OT/IT Manager will ensure that plant connectivity, system reliability, and real-time data visibility enable disciplined, best-in-class execution.

The successful candidate will work closely with the Plant Manager and Data Analyst to build an integrated, data-driven environment that supports productivity, safety, and quality. They will be expected to establish scalable technical standards that not only serve immediate needs but also position the company for long-term growth across a multi-facility platform. This role is critical to unifying operations at our Delta, BC; Rockwall, TX; and Indianapolis, IN plants into a single world-class manufacturing network. This role will require extensive travel during the 1st year between Rockwall, Indianapolis, and Vancouver, Canada.

Candidate Requirements:

Education: Bachelor’s degree in engineering, Computer Science, IT, or related field; Master’s degree or professional certifications (e.g., ISA CAP, PMP) an asset.
Experience: 8–10+ years in manufacturing systems, including 5+ years in senior OT/IT leadership. Strong background in SCADA, Ignition, PLCs, HMIs, and ERP integration (Syspro or similar). Chocolate, confectionery, or high-speed food production experience strongly preferred; CPG or pharmaceutical backgrounds considered.
Leadership & Collaboration: Skilled at leading cross-functional projects, partnering with plant leaders and analysts, and translating technical insights into business impact.
Communication: Fluent in English, with strong executive-level communication and presentation skills.
Professional Attributes: Disciplined, detail-oriented, and results-driven, with proven success delivering complex automation and integration projects.
Location & Travel: U.S.-based (preferably Rockwall, Texas) with ability to travel frequently to Delta (Vancouver) and Indianapolis. Immediate availability preferred.

Key Responsibilities:

Lead the design, implementation, and standardization of SCADA and Ignition systems across facilities.
Drive integration of automation platforms with Syspro ERP and other key operational systems.
Provide technical leadership and set standards for plant interconnectivity, ensuring seamless data flow and reliability.
Partner with the Data Analyst and Plant Manager to deliver actionable, real-time operational insights that support executive decision-making.
Develop and enforce long-term technical standards and infrastructure strategies to ensure scalability and sustainability.
Champion the use of automation and technology to improve efficiency, safety, and product quality across all sites.

ChocXO Chocolatier LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local laws. All employment decisions at ChocXO are based on business needs, job requirements, and individual qualifications.

ChocXO Chocolatier LLC is committed to providing reasonable accommodation to qualified individuals with disabilities throughout the recruitment process. Applicants who require accommodation during the application or hiring process will be considered on a case-by-case basis in accordance with applicable laws.

Job Type: Full-time

Pay: $110,000.00 - $125,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Manufacturing Systems: 8 years (Required)
Leadership: 8 years (Required)

Ability to Commute:

Rockwall, TX 75087 (Required)

Willingness to travel:

75% (Required)

Work Location: In person

Quick Apply

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