Top 19596 Assessment solutions representative Jobs

Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
11d
Remote Healthcare Call Center Representative
Conduent Commercial Solutions, LLC —Remote
- $16 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Community Registered Nurse (RN)
Center for Human Services —Sedalia, MO
- $29.87 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
RN - Integrated Medicine
University of Missouri Health Care —Columbia, MO
- $34.46 - $51.02 an hour
- 12 hour shift
- Nursing
- Patient monitoring
- RN License
- Paid holidays
- Loan repayment program
Registered Nurse (RN) – Adult Medical Care – Days or Nights
University of Missouri Health Care —Columbia, MO
- $34.46 - $51.02 an hour
- 12 hour shift
- Nursing
- RN License
- Inpatient
- Paid holidays
- Loan repayment program
Clinical Nurse Manager - Maternal Newborn - Children's Hospital
University of Missouri Health Care —Columbia, MO
- $108,971 - $177,590 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Health insurance
Legal Advocate
Mariposa House —Forks, WA
- $25.41 - $30.60 an hour
- Weekends as needed
- Background check
- Spanish
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Physical Therapist
Alternate Solutions Health Network —Zanesville, OH
- Full-time
- Management
- Current TB test
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Quick Apply
Speech Therapist (per diem)
AgeWell PACE —Rohnert Park, CA
- $55 - $70 an hour
- Per diem
- Background check
- Writing skills
- Adults
- Mileage reimbursement
- Employee assistance program
Quick Apply
Registered Nurse
Loyal Source —El Paso, TX
- $35.89 - $40.98 an hour
- Weekends as needed
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Registered Nurse (RN) | Pulmonary Clinic
Avera Health —Aberdeen, SD
- $27.75 - $41.25 an hour
- Online Application
- Vital signs
- OSHA
- RN License
- Loan repayment program
- Paid time off
Quick Apply
Production Manager - Fly Systems Technician
Alaska Center for the Performing Arts, Inc. —Anchorage, AK
- From $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
Automotive Technical Trainer (Technical Trainer) ( Nashville, TN)
Club Assist —Nashville, TN
- From $78,000 a year
- Extended hours
- Background check
- Classroom
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Senior Information Security Lead
Genesis Capital LLC —Sherman Oaks, CA
- $125,000 - $165,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Health savings account
- Health insurance
Quick Apply
Physician - Internal Medicine
Loyal Source —El Paso, TX
- $200 an hour
- Full-time
- CPR Certification
- Medicine
- Microsoft Excel
Quick Apply
Automotive Technical Trainer (Technical Trainer) (Louisville, KY)
Club Assist —Louisville, KY
- From $78,000 a year
- Extended hours
- Background check
- Classroom
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
On-Site Care Coordinator (RN) - Lancaster, SC
Community Health Solutions of America, Inc. —Lancaster, SC
- Full-time
- Spanish
- Nursing
- Microsoft Outlook
- Travel reimbursement
On-Site Care Coordinator (RN) - Rock Hill, SC
Community Health Solutions of America, Inc. —Rock Hill, SC
- Full-time
- Spanish
- Nursing
- Microsoft Outlook
- Travel reimbursement
Public Utilities/Water/Wastewater Operator
City of Detroit, TX —Detroit, TX
- $35,000 - $50,000 a year
- Overtime
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for assessment solutions representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assessment solutions representative jobs near

Registered Nurse jobs in Columbia, MO

Maternity Nurse jobs in Columbia, MO

Production Technician jobs in Anchorage, AK

Call Center Representative jobs in Remote

Registered Nurse jobs in Sedalia, MO

Technical Trainer jobs in Louisville, KY

Inbound Call Center Representative jobs in Remote

Wastewater Operator jobs in Detroit, TX

Registered Nurse jobs in El Paso, TX

Technical Trainer jobs in Nashville, TN

Physical Therapist jobs in Zanesville, OH

Clinical Supervisor jobs in Seattle, WA

Senior Living jobs in Denver, CO

Senior Information Security Analyst jobs in Duluth, MN

Senior Information Security Analyst jobs in Austin, TX

Senior Information Security Analyst jobs in Charlotte, NC

Housekeeping Senior Living jobs in Plano, TX

Senior Living Server jobs in Columbus, OH

Live On Site Caretaker jobs in California

Site Coordinator jobs in Burlington, MA

Inbound Call Center Representative

AnswerNet Remote -
Remote

Quick Apply

Job Details

Full-time
$16 an hour
11 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

Customer relationship building
Interpersonal skills
Phone communication
Call center experience
Computer literacy
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Attention to detail
Customer engagement
Customer relationship management
Emotional safety support
Telecommunications headsets
Typing
Client interaction via phone calls
Customer data entry

Full Job Description

About the Position:
AnswerNet is looking for remote, quality, and customer experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview: Customer Service Representatives (CSR) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls, and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Responsibilities include, but are not limited to:

Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Guide callers through basic troubleshooting, website navigation, and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other CSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

CSR Skills/Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shift to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

12:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week is required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
30-minute unpaid lunches

Language:

English as a primary language

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay: $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Application Question(s):

For placement purposes, what state do you reside in?
Do you have the following equipment to work efficiently from home in a quiet, dedicated work or office space?
A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Education:

High school or equivalent (Required)

Experience:

Call center: 1 year (Preferred)
Computer literacy: 2 years (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

assessment solutions representative jobs

Inbound Call Center Representative

Remote Healthcare Call Center Representative

Community Registered Nurse (RN)

RN - Integrated Medicine

Registered Nurse (RN) – Adult Medical Care – Days or Nights

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

Legal Advocate

Physical Therapist

Speech Therapist (per diem)

Registered Nurse

Registered Nurse (RN) | Pulmonary Clinic

Production Manager - Fly Systems Technician

Lead Clinical Supervisor - Night Shift, CDF

Automotive Technical Trainer (Technical Trainer) ( Nashville, TN)

Senior Information Security Lead

Physician - Internal Medicine

Automotive Technical Trainer (Technical Trainer) (Louisville, KY)

On-Site Care Coordinator (RN) - Lancaster, SC

On-Site Care Coordinator (RN) - Rock Hill, SC

Public Utilities/Water/Wastewater Operator

I want to receive the latest job alert for assessment solutions representative

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected