Top 3777 Assistant associate Jobs

Grants Transactions Processing Assistant, Associate
LCG, Inc. —Rockville, MD
- $21.06 - $24.42 an hour
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Kettering College Chair Associate Professor - Physician Assistant
Kettering Health —Kettering, OH
- Full-time
- Doctoral degree
- BLS Certification
- ACLS Certification
Assistant/Associate Director, Career Development
Hamilton College —Clinton, NY
- $62,354 - $66,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
12d
Life Enrichment Associate (Activities Assistant)
Cascades of the Sierra —Spanish Springs, NV
- $14 - $16 an hour
- Part-time
- Background check
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
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12d
Assistant Meat Cutter/Deli Associate
Fresh Foods-Manzanita —Manzanita, OR
- $20 - $22 an hour
- Overtime
- Sales
- Customer service
- Merchandising
- Store discount
- Health insurance
Quick Apply
11d
Apparal Production Assistant/Associate Coordinator
REFLEX PERFORMANCE RESOURCES INC —New York, NY
- $50,000 - $70,000 a year
- 8 hour shift
- Microsoft Excel
- ERP systems
- English
- Health insurance
- Dental insurance
Quick Apply
Sales Floor Associate/ Assistant Lead– Grocery
True Talent Management —Backus, MN
- $16 - $18 an hour
- Weekends as needed
- Merchandising
- Basic math
- Cleaning
- Health insurance
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Executive Assistant (Senior Associate, Medicine Security Operations)
Americares —Stamford, CT
- $56,420 - $62,000 a year
- Full-time
- Hybrid work
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Physician Assistant/Associate
Bluerock Care —Washington, DC
- $110,000 - $140,000 a year
- Part-time
- Primary Care
- Adults
- Mid-level
- COVID-19 protective measures
- Health insurance
Quick Apply
IRA & Roth Conversion Specialist – Associate, Concorde Virtual Assistant (CVA) Program
Concorde Investment Services —Boca Raton, FL
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Office Coordinator & Junior Client Service Associate
Cypress Wealth Services, LLC —Palm Desert, CA
- $20 - $25 an hour
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Certified Medical Assistant/ Patient Care Associate
Astera Cancer Care —East Brunswick, NJ
- $21 - $30 an hour
- Full-time
- Microsoft Excel
- Vital signs
- BLS Certification
- Profit sharing
- Health savings account
Quick Apply
11d
Assistant Manager/Sales Associate - Manufacturing
Confidential —Hanover, MA
- $24 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)
Whole Foods Market —Seattle, WA
- $23.55 - $36.08 an hour
- 8 hour shift
- 18 years or older
- Inventory management
- Merchandising
- Store discount
- Paid time off
13d
Retail Sales Associate and Assistant Manager-Whaler's Village
Crazy Shirts —Lahaina, HI
- $19 - $25 an hour
- Weekends as needed
- Merchandising
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Produce Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Seattle, WA
- $23.55 - $36.08 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
Associate, Concorde Virtual Assistant (CVA) Program
Concorde Investment Services —Boca Raton, FL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Associate Item Management Assistant
DPR Construction —Dallas, TX
- Full-time
- Research
- Office
- Administrative experience
Division Director, Assistant/Associate Professor, Clinical Geo, Hoxworth Transplantation Immunology
University of Cincinnati —Cincinnati, OH
- Full-time
- Medicine
- Office
- Doctor of Philosophy
- Paid parental leave
- Paid holidays
Associate Direct Support Manager (Assistant Manager)
Mosaic —Oakdale, CT
- $21.26 an hour
- Weekends as needed
- Management
- Mid-level
- Residential
- Dental insurance
- Vision insurance
Quick Apply

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Grants Transactions Processing Assistant, Associate

LCG, Inc. -
Rockville, MD

Quick Apply

Job Details

$21.06 - $24.42 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Retirement plan

Qualifications

Customer support
Customer information system software
Ticketing system technical support

Full Job Description

Job Description

Location: Rockville, MD (Remote)

Required Clearance: Ability to obtain Public Trust

Position Description: The Grants Transactions Processing Assistant, Associate is responsible for delivering high-quality customer service and operational support by responding to customer inquiries related to grant programs, model and program policies, technical issues, and program operations. This role requires the ability to independently analyze inquiries, apply established procedures, and provide accurate and timely resolutions using approved scripts, FAQs, User Guides, Knowledgebase Articles, and other authorized resources.

The Associate-level professional will support customer interactions across multiple communication channels, including phone, email, and live chat, while ensuring compliance with organizational policies and service standards. This position also involves assisting with process improvement efforts, mentoring junior staff when needed, and contributing to the overall efficiency and effectiveness of customer support operations.

Duties and Responsibilities

Respond to customer inquiries regarding grant programs, model and program policies, technical issues, and operational procedures.
Utilize approved scripts, FAQs, User Guides, Knowledgebase Articles, and other authorized resources to provide accurate, consistent, and timely information.
Research and resolve moderately complex customer inquiries while ensuring adherence to established policies and procedures.
Support customer interactions through phone, email, and live chat while maintaining professionalism and excellent customer service standards.
Document customer interactions, resolutions, and follow-up actions accurately in designated systems.
Update and maintain customer records and case information following each interaction.
Identify trends in customer issues and recommend process improvements or updates to documentation and knowledge resources.
Escalate unresolved or complex inquiries to the appropriate team or management when necessary.
Assist with onboarding and guidance of junior staff by sharing knowledge, best practices, and operational procedures.
Stay informed on updates to program policies, procedures, systems, and Knowledgebase content.
Participate in team meetings, training sessions, and quality assurance activities to support continuous improvement initiatives.
Troubleshoot and resolve basic to intermediate technical issues reported by customers.
Provide step-by-step guidance to customers to resolve technical and operational concerns efficiently.
Coordinate with technical support teams and other stakeholders to resolve escalated issues in a timely manner.
Ensure compliance with customer service metrics, service-level agreements (SLAs), and organizational standards.

Requirements

Associate’s degree or equivalent combination of education and relevant experience required; Bachelor’s degree preferred.
Minimum of 2–4 years of experience in customer service, helpdesk support, grants support, or a related operational environment.
Strong verbal and written communication skills with the ability to communicate effectively with diverse audiences.
Experience using helpdesk software, ticketing systems, CRM platforms, and customer support tools.
Working knowledge of IT support principles and troubleshooting methodologies.
Ability to interpret and apply policies, procedures, and approved documentation accurately.
Strong analytical, problem-solving, and organizational skills with attention to detail.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Demonstrated ability to work independently and collaboratively within a team environment.
Strong interpersonal skills and commitment to providing exceptional customer service.

Preferred Qualifications

Experience supporting federal grant programs or government customer service operations.
Demonstrated ability to effectively use Microsoft 365 Copilot to enhance productivity in daily customer service tasks, including drafting customer communications, generating reports, summarizing client interactions, and preparing training materials.
Experience guiding or supporting team members in leveraging Microsoft 365 Copilot and related collaboration tools to streamline workflows and improve customer support operations.
Familiarity with Public Trust environments and federal compliance requirements.

Compensation and Benefits

The projected compensation range for this position is $21.06/hr - $24.42/hr benchmarked in the Washington, D.C. metropolitan area. The salary range provided is a good faith estimate representative of all experience levels. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.

Devoted to Fair and Inclusive Practices

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at [email protected].

Securing Your Data

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or [email protected] emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Quick Apply

Refine Your Search

assistant associate jobs

Grants Transactions Processing Assistant, Associate

Kettering College Chair Associate Professor - Physician Assistant

Assistant/Associate Director, Career Development

Life Enrichment Associate (Activities Assistant)

Assistant Meat Cutter/Deli Associate

Apparal Production Assistant/Associate Coordinator

Sales Floor Associate/ Assistant Lead– Grocery

Executive Assistant (Senior Associate, Medicine Security Operations)

Physician Assistant/Associate

IRA & Roth Conversion Specialist – Associate, Concorde Virtual Assistant (CVA) Program

Office Coordinator & Junior Client Service Associate

Certified Medical Assistant/ Patient Care Associate

Assistant Manager/Sales Associate - Manufacturing

Specialty Associate Team Leader (Beer, Wine, Cheese & Chocolate Assistant Department Manager)

Retail Sales Associate and Assistant Manager-Whaler's Village

Produce Associate Team Leader (Assistant Department Manager)

Associate, Concorde Virtual Assistant (CVA) Program

Associate Item Management Assistant

Division Director, Assistant/Associate Professor, Clinical Geo, Hoxworth Transplantation Immunology

Associate Direct Support Manager (Assistant Manager)

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