Vehicle Wrap Installation Manager & Lead Technician
Acerbo’s Wraps & Graphics — Medford, NJ
Please ONLY CONTACT US THROUGH INDEED for this job application. Do not call our office.
Job Type: Full-time
Schedule: Monday–Friday
Pay: $28–$35 per hour, based on experience and demonstrated ability
Position Overview
Acerbo’s Wraps & Graphics is seeking an experienced Vehicle Wrap Installation Manager & Lead Technician to lead our installation department while remaining actively involved in vehicle wrap and graphics installations.
We are a busy, growing, family-owned wrap and graphics company established in 1979. Our work includes commercial fleets, municipal and emergency vehicles, full and partial wraps, reflective graphics, lettering, striping and specialty installations.
Quality is one of the most important parts of our reputation. We are not looking for someone whose only goal is to get vehicles out the door quickly. We need a skilled professional who takes pride in doing the job correctly, identifies potential problems before they reach the customer and holds the installation team to consistently high standards.
This is a hands-on leadership position. The right person will work directly with our General Manager to organize shop workflow, improve installation procedures, train and develop installers, assist with hiring and build a stronger, more accountable installation department.
Key Responsibilities for Vehicle Wrap and Graphics Installation
- Perform and lead professional installations of full and partial vehicle wraps, commercial graphics, reflective lettering, striping, decals and related products
- Review approved proofs, job paperwork, measurements, materials, placement instructions and special requirements before beginning each installation
- Properly prepare vehicles, including cleaning, surface inspection, hardware removal and identification of possible installation concerns
- Complete appropriate vehicle disassembly and reassembly when required
- Ensure proper installation techniques are followed around curves, rivets, channels, recesses, seams, edges and other challenging areas
- Complete all required finishing procedures, including trimming, edge sealing, post-heating and final detailing
- Identify installation defects and determine the appropriate repair or replacement solution
- Maintain a clean, organized, safe and efficient installation environment
Quality Control
- Perform thorough installer quality checks before vehicles are submitted for final management QC
- Ensure completed work matches the approved customer proof and job specifications
- Catch potential issues before the vehicle reaches the customer
- Oversee necessary repairs, corrections or reprints
- Make sure required measurements, photographs, job notes, time records and QC documents are completed accurately
- Help reduce avoidable installation failures, reprints, missed details and customer concerns
- Hold the installation team to consistent quality and finishing standards
Installation Department Leadership
- Direct the daily workflow of the installation team based on job priorities and production schedules
- Assign work according to each installer’s experience, abilities and the requirements of the job
- Monitor job progress and communicate scheduling concerns or delays before they become larger problems
- Set clear expectations for quality, efficiency, organization, communication and accountability
- Provide constructive feedback and address recurring performance or quality issues
- Lead by example with a calm, professional and solutions-focused management style
- Help create a work environment where employees communicate, follow procedures and take ownership of their work
Hiring, Training and Staff Development
- Assist the General Manager with interviewing, evaluating and selecting installation employees
- Help evaluate candidates through portfolios, technical discussions and working interviews
- Train new and developing installers in vehicle preparation, material handling, installation techniques, finishing procedures, safety and quality control
- Identify individual training needs and establish clear improvement goals
- Help develop installers into dependable technicians who can complete work independently
- Recommend tools, equipment, certifications or training that could strengthen the department
Process and Procedure Improvement
- Work closely with the General Manager to review and improve installation policies, procedures, checklists and quality standards
- Identify workflow problems and recommend practical solutions
- Help standardize how vehicles move through installation, quality control and customer pickup
- Participate in planning and process-review meetings
- Remain open to improved products, tools, materials, techniques and technology
- Help introduce improvements in a way that can be documented, communicated and consistently followed by the team
Required Qualifications
- Minimum of 3–5 years of professional vehicle wrap and graphics installation experience
- Ability to independently complete full and partial vehicle wraps
- Previous experience leading, training or supervising installers
- Strong understanding of printed vinyl, color-change vinyl, laminates, reflective films, application tapes and related materials
- Experience working with commercial vehicles, vans, trucks, trailers, fleets and multi-panel installations
- Strong knowledge of vehicle preparation, panel alignment, trimming, post-heating, edge finishing and installation-failure prevention
- Ability to diagnose installation problems and determine whether an issue requires repair, replacement or reprinting
- Ability to accurately read measurements, proofs, job orders, placement instructions and production notes
- Strong organizational, communication and time-management skills
- Valid driver’s license and dependable transportation
- Ability to provide photographs or a portfolio of completed installation work
- Professional references that can verify installation experience and work quality
Preferred Qualifications
- 3M, Avery Dennison, PDAA, UASG or similar industry training or certification
- Experience installing reflective graphics on police, fire, EMS, utility or municipal vehicles
- Experience with vehicle disassembly and reassembly
- Paint Protection Film (PPF) installation experience is a plus
- Familiarity with wrap production, printing, laminating, plotting and finishing
- Experience developing installation procedures, checklists, training programs or quality-control systems
- Previous experience managing a wrap, graphics, sign, automotive-restyling or installation department
What Success Looks Like
The successful candidate will:
- Produce installation work they are proud to put their name on
- Catch potential problems before they reach the customer
- Keep the installation team productive without sacrificing quality
- Communicate concerns early and clearly
- Hold employees accountable while continuing to teach and develop them
- Follow established procedures and help improve procedures that are not working
- Protect the company’s equipment, materials, customer vehicles, schedule and reputation
- Help the General Manager build an installation department that supports continued growth
Schedule and Work Environment
- Full-time, year-round position
- Primarily Monday through Friday
- On-site position in Medford, New Jersey
- Work is primarily performed inside our vehicle installation facility
- Occasional local off-site installations may be required
- Some schedule flexibility or overtime may be necessary during high-volume periods
- This is an active, hands-on position requiring regular standing, bending, reaching, climbing step ladders and lifting installation materials and equipment
Compensation and Benefits
- $28–$35 per hour
- Starting pay will be based on verified installation ability, leadership experience, portfolio, references and working-interview performance
- Closed on major federal holidays
- Company retirement plan
- Opportunities for industry training and professional growth
How to Apply
Please submit:
- Your current resume
- A brief description of your vehicle wrap installation and leadership experience
- Photographs or a portfolio of completed work emailed to "[email protected]"
- Any relevant certifications (will ask for copies in person)
Qualified candidates may be invited to participate in an in-person interview and paid working evaluation.
Acerbo’s Auto Trim & Lettering, Inc. is an equal opportunity employer.
Pay: $28.00 - $35.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Application Question(s):
- How many years of professional vehicle wrap installation experience do you have, and can you independently complete a full commercial vehicle wrap from preparation through final finishing?
- Please describe your experience leading, training, or supervising installation employees. How many team members have you managed or trained?
- Are you able to provide a portfolio or photographs of completed vehicle wraps? Please briefly describe the types of vehicles, materials, and installations represented in your work.
Work Location: In person
