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Showing 1-20 of 4,553
Call Center Analyst jobs

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W.W. GraingerPhoenix, AZ

Call Center, Cisco, Sales, Technology. Monitor and manage call center workload allocation objectives by adjusting associate skill priorities within the center....

STARTEKHamilton, OH

Expert knowledge of call center operations. Minimum 6 months of Call Center experience. Orkforce Forecast Analyst....

W.W. GraingerPhoenix, AZ

Call Center, Cisco, Sales, Technology. Monitor and manage call center workload allocation objectives by adjusting associate skill priorities within the center....

Pennsylvania Higher Education Assistance Agency (PHEAA)Mechanicsburg, PA

Maintain current on all call center industry trends and benchmarking data. Bachelor's degree and at least three years of experience analyzing call center...

eviCore healthcareMelbourne, FL

Advanced experience in NICE IEX or other Contact Center scheduling tools; The Forecasting Analyst leverages contacts and overhead plans to effectively determine...

Interactions LLCFranklin, MA

Fast-paced call center environment. Knowledge of call center staffing models. A Senior Forecast Analyst. Strong analytical skills in call volume, employee....

Interactions LLCFranklin, MA

Technology Center organization. A Workforce Management Analyst. Staffing targets, call volume trends and provide....

St. Michael's Inc.Camp Smith, HI

Provide FIAR Analyst :. System (DPAS), or iNAVY Audit Response Center (ARC) TOOL. Assist in the FIAR Methodology to achieve audit readiness and compliance....

TeleperformanceSalt Lake City, UT

Job Description: Subsidiary: Teleperformance USA Location: Salt Lake City, UT Department: Information Technology Position Title: Telecom Carrier...

Interactions LLCIndianapolis, IN

Call center environment. One year call center supervisory/leadership. Knowledge of call center staffing models. A Manager, Command Center....

Richmond University Medical CenterStaten Island, NY

Desktop Analyst is the primary contact for Help Desk Tickets. The primary function will be imaging and deploying various versions of Windows to desktops/laptops...

VerizonBasking Ridge, NJ

FP&A Center of Excellence Team. Being a part of the Center of Excellence (COE) team you will work alongside financial professionals and business leaders,...

Grand Circle TravelBoston, MA

Workforce Planning Analyst. Report on contact center shrinkage. The Workforce Planning Analyst is responsible for various forecasting, staffing, scheduling, and...

Salem Health, An OHSU PartnerSalem, OR

Salem Health is currently seeking a talented System Integration Analyst II to join our team! Our Salem hospital is a Magnet®-recognized facility, a regional...

Health Information Management Systems, LLCPhoenix, AZ

Outstanding telephone etiquette and call documentation. Regularly monitor Solution Center system to ensure customers are receiving quality support....

City of Fort CollinsFort Collins, CO

Please call (970) 221-6535 for assistance. Apply for the Police Systems Analyst position and become a member of an elite team of employees who value quality,...

Protective Life CorporationBannockburn, IL

Activities in center - any center. One year experience in call center customer service required. 2.5% Report system outages, adherence, skilling and service...

Colgate-PalmoliveNew York, NY

Contact Center Experience desired. The Global Technology Analyst is responsible for:. Ensures that telecommunications strategies including Electronic Call...

Builders Mutual InsuranceRaleigh, NC

Builders Mutual is seeking an Analytics Center of Excellence Manager who will work to define the enterprise-wide data and analytics strategy and educate data...

Salem Health, An OHSU PartnerSalem, OR

Salem Health is currently seeking a talented EPIC Analyst II to join our team! Our Salem hospital is a Magnet®-recognized facility, a regional referral center...


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