Top 11 Case manager/hth Jobs

Quality Improvement Manager - Residential
Community Connections, Inc —Washington, DC
- $65,000 - $75,000 a year
- Hybrid work
- Addiction Medicine
- Research
- Mid-level
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PSH Case Manager
MBI HEALTH SERVICES LLC —Washington, DC
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
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Case Manager Supervisor
United Planning Organization —Washington, DC
- $75,000 - $85,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Paid holidays
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4d
Peer Mentor, Justice & Recovery Services
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Sr. Peer Mentor (ATI)
Community Health Action of Staten Island —Staten Island, NY
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Relocation Manager
HousingToHome —Hagerstown, MD
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2d
Community Transportation Navigator (2 openings)
Hopelink —Redmond, WA
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PSH Case Manager Unit-Based
Housing Up —Washington, DC
- $50,000 - $55,000 a year
- Weekends as needed
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3d

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Quality Improvement Manager - Residential

Community Connections, Inc -
Washington, DC

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Job Details

$65,000 - $75,000 a year

Qualifications

Employee relationship building
Bachelor's degree
Data-driven problem-solving
Bachelor's degree in human services
Customer complaint resolution

Full Job Description

The Quality Improvement Manager – Residential is responsible for facilitating the integration of quality and compliance activities across residential programs, including Housing Support Care Management, Community Residential Facilities, Permanent Supportive Housing, the Coordinated Street Outreach Network, and voucher programs. This role emphasizes collaboration with multidisciplinary teams to promote high-quality, client-centered services and ensure adherence to regulatory standards. Key functions include audit preparation, investigations, monitoring, data collection and analysis, reporting, and overseeing grievances. This position also involves the development and implementation of relevant training.

Salary Range: $65,000 - $75,000

KEY RESPONSIBILITIES

Assist with the development, implementation & coordination of quality improvement/assurance systems
Collect and organize program data and provide recommendations for continuous program improvement
Support the implementation of regulatory standards to promote compliance for agency certification, accreditation, and contracts
Assist in researching evidence-based best practices in case management and housing, employment, life skills, youth, and mental health/substance abuse programming
Coordinate and complete reviews of individual client records (case reviews & internal audits) to assess compliance with contractual requirements and evaluate the quality-of-service provision
Manage client grievances and unusual incidents, review actions taken by program staff, and develop recommendations for corrective action
Review database systems for data quality management of electronic client records
Assist with audit preparation, reporting, and investigations
Develop and implement relevant trainings/ education materials and support online training initiatives
Attend internal and external meetings as required to stay abreast of agency program developments and industry best practices
Support Special Projects as assigned

In addition to role responsibilities, each staff member of Community Connections has the following responsibilities as a part of their employment:

Models and reinforces Community Connections mission to provide behavioral health, residential services, and primary health care coordination for marginalized and disenfranchised women, men, youth, and children living in the District of Columbia, many of whom are coping with challenges including mental illness, addiction, and the aftermath of trauma and abuse.
Models and reinforces Community Connections values of quality, innovation, respect, equity, and integrity daily.
Reinforces Community Connection’s commitment to diversity, equity, and inclusion.
Protects the privacy of our consumer’s protected health information by maintaining compliance with HIPAA and other relevant CC related IT security regulations.
Completes and stays current on role specific and organizational wide training.
Performs other duties as assigned on an as-needed basis.

DESIRED KNOWLEDGE/SKILLS/ABILITIES:

Qualifications

Bachelor's degree in a field related to human services required. Master’s degree in field related to human services preferred
Knowledge of residential regulatory standards, contracts, and policy strongly preferred
Strong written communication skills and attention to detail required
Demonstrated experience working with or within HUD (U.S. Department of Housing and Urban Development), DHS (Department of Human Services), or DBH (Department of Behavioral Health) programs, systems, or initiatives highly desired.
Experience working with HTH, HMIS, and/or Yardi database systems preferred
Direct experience supporting adults with mental health and/or substance use disorders preferred

Skills

Strong interpersonal skills with the ability to foster collaboration, build trust, and effectively partner with multidisciplinary teams
Ability to remain organized in a fast-paced environment while effectively managing priorities and meeting deadlines
Excellent problem solving and communication skills
Highly driven and self-directed, with the ability to proactively identify needs and independently execute tasks
Ability to maintain an appropriate level of authority while effectively engaging and collaborating with program leadership, clinical leadership, and frontline staff
Demonstrated skills collecting data, measuring outcomes, identifying themes, and communicating these in a clear and concise manner

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

case manager/hth jobs

Quality Improvement Manager - Residential

PSH Case Manager

Case Manager Supervisor

Peer Mentor, Justice & Recovery Services

Sr. Peer Mentor (ATI)

Relocation Manager

Community Transportation Navigator (2 openings)

PSH Case Manager Unit-Based

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