Top 8700 Certification admin support Jobs

Platform Support Specialist
Espresa —Remote
- Remote
- Computer Science
- Mid-level
- Microsoft Office
- Health insurance
- Paid time off
Quick Apply
IT Specialist (Tier 1)
Zap Solutions Europe —Remote
- $61,000 - $79,500 a year
- Remote
- Google Workspace
- High school
- Communication skills
- Disability insurance
- Dental insurance
Licensed Psychiatrist
Headway —Kahului, HI
- Up to $226.53 an hour
- Remote
- Private practice
- Medicine
- Psychiatry
Licensed Psychiatrist
Headway —Hilo, HI
- Up to $226.53 an hour
- Remote
- Private practice
- Medicine
- Psychiatry
Licensed Psychiatric Nurse Practitioner
Headway —New Jersey
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Licensed Psychiatric Nurse Practitioner
Headway —Jersey City, NJ
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Speech Language Pathology Assistant
Elite DNA Behavioral Health —Fort Myers, FL
- $50,000 - $55,000 a year
- HIPAA
- Outpatient experience
- Children
Quick Apply
Radiology Technologist
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Anatomy knowledge
- No experience needed
- Mid-level
Licensed Psychiatric Nurse Practitioner
Headway —Arlington, VA
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Physical Therapist
Stern At Home Therapy —Houston, TX
- $62 - $85 an hour
- PRN
- CPR Certification
- Doctoral degree
- Physical & Rehabilitation Medicine
Quick Apply
3d
Physician Assistant
ZoomCare —Portland, OR
- $135,000 - $200,000 a year
- Full-time
- Mid-level
- 1 year
- Leadership
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Occupational Therapist
Stern At Home Therapy —Manhattan, NY
- $55 - $85 an hour
- Choose your own hours
- CPR Certification
- BLS Certification
- Mid-level
- Travel reimbursement
- Continuing education credits
Quick Apply
Licensed Psychiatric Nurse Practitioner
Headway —Virginia Beach, VA
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Family Nurse Practitioner
ZoomCare —Portland, OR
- $135,000 - $200,000 a year
- Full-time
- Mid-level
- 1 year
- Leadership
- COVID-19 protective measures
- Paid parental leave
Quick Apply
Speech Language Pathologist Lead
MeBe —San Diego, CA
- $88,500 - $113,500 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- AD&D insurance
Quick Apply
Licensed Psychiatrist
Headway —Hawaii
- Up to $226.53 an hour
- Remote
- Private practice
- Medicine
- Psychiatry
Physical Therapist
Stern At Home Therapy —Long Branch, NJ
- $55 - $85 an hour
- Choose your own hours
- CPR Certification
- Doctoral degree
- BLS Certification
- Travel reimbursement
- Continuing education credits
Quick Apply
2d
Chiropractor
Joint Ventures LLC —Glendale, AZ
- $90,000 - $96,000 a year
- Full-time
- Background check
- Mid-level
- Clinic
- Profit sharing
- Continuing education credits
Quick Apply
10d
Director, ICU/Pathology - SMG
SMG System Medical Group —Morgantown, WV
- Overtime
- Hybrid work
- Hospital
- Urgent Care
- Master's degree
Board Certified Behavior Analyst (BCBA)
Applied Behavior Institute —Bedford, MA
- Up to $85,000 a year
- Part-time
- Hybrid work
- Spanish
- English
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
2d

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Platform Support Specialist

Espresa -
Remote

Quick Apply

Job Details

Benefits

Health insurance
Paid time off

Qualifications

SaaS platforms
SaaS

Full Job Description

Espresa is the only benefits platform that delivers a global and all-in-one experience for HR, People teams, and employees. With a core focus on Lifestyle Spending Accounts (LSAs) and a modular suite of solutions focused on total wellbeing, recognition, and community, Espresa powers Great Places to Work® while making heroes out of HR teams.

Join our growing team of tenacious builders, designers, and people igniters, and help transform the industry of personal benefits for good.

The opportunity

Espresa is looking for a Platform Support Specialist to serve as the primary technical resource for our enterprise customers. In this role, you will sit at the intersection of customer experience and deep platform expertise, helping administrators navigate our SaaS platform, diagnosing technical issues, and acting as a critical feedback loop between customers and our product and engineering teams.

This is a high-impact, individual-contributor role on the Customer Success team. You will own technical resolution across support channels (email, phone, and chat) while maintaining high CSAT scores and contributing to the continuous improvement of our support systems and documentation.

Key Responsibilities:

Diagnose and resolve platform issues across tickets, email, phone, and chat

- triaging configuration errors, integration failures, data discrepancies, and bugs while meeting CSAT and solve targets
Guide members and admins through platform features, configurations, and workflows; distinguish between user error, configuration issues, and product bugs and route each appropriately
Own escalated cases for enterprise and strategic accounts with urgency and cross-functional coordination, bringing in Engineering, Product, or CS as needed
Maintain deep, current knowledge of the Espresa platform and contribute to internal documentation, knowledge base articles, and help content
Surface recurring issues and support trends to Product and Engineering, and collaborate with CS and Implementation to support a unified customer experience
Deliver a consistently high-quality, empathetic experience that builds trust with both end users and enterprise stakeholder

Experience:

3-5 years in a technical support or customer-facing SaaS role
Proven ability to learn complex platforms quickly and troubleshoot issues end-to-end, communicating resolutions clearly to technical and non-technical audiences
Experience with enterprise customers and escalations; HR tech or benefits platform background strongly preferred
Proficiency with Zendesk (or similar), MS Office, and Google Suite
Experience with SSO, SFTP, and API integrations
Exceptional written and verbal communication with the ability to manage difficult conversations with empathy and professionalism
- shares knowledge and supports the broader CS team
Bachelor's degree in Computer Science, Information Systems, or a related field preferred; equivalent practical experience considered
Certifications a plus: CompTIA A+ or Network+ (foundational IT), ITIL Foundation (support operations), or Zendesk Support Administration

What We Offer:

Competitive compensation and benefits.
Opportunities for career growth and professional development.
A collaborative and innovative work environment.

Espresa's benefits

Espresa offers a comprehensive benefits package that is competitive with Silicon Valley/Bay Area employers, including health, retirement, a Lifestyle Spending Account, generous PTO, and more.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities.

We welcome wonderful, kind, and bright humans!

Quick Apply

Refine Your Search

certification admin support jobs

Platform Support Specialist

IT Specialist (Tier 1)

Licensed Psychiatrist

Licensed Psychiatrist

Licensed Psychiatric Nurse Practitioner

Licensed Psychiatric Nurse Practitioner

Speech Language Pathology Assistant

Radiology Technologist

Licensed Psychiatric Nurse Practitioner

Physical Therapist

Physician Assistant

Occupational Therapist

Licensed Psychiatric Nurse Practitioner

Family Nurse Practitioner

Speech Language Pathologist Lead

Licensed Psychiatrist

Physical Therapist

Chiropractor

Director, ICU/Pathology - SMG

Board Certified Behavior Analyst (BCBA)

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