Top 11451 Channel manager software Jobs

Technical Support Manager - HVAC Construction
Warmboard Inc. —Scotts Valley, CA
- $110,000 - $140,000 a year
- Full-time
- 5 years
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Communications Manager
Yocha Dehe Wintun Nation —Brooks, CA
- From $96,183.71 a year
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Channel Marketing Manager
Goods iQ —North Kingstown, RI
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Military
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Channel Maintenance Supervisor
Epic HR, LLC —Franklin, KY
- From $52,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Quick Apply
12d
Sales and Marketing Manager (Mid-Level)
MetaLINK Technologies —Defiance, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Outside Sales Rep (Ohio)
Neenah Foundry Company —Neenah, WI
- From $73,500 a year
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
Prairie Estates- Property Manager
CCI INC —Valentine, NE
- $23.55 - $24.66 an hour
- Online Application
- Writing skills
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Quality Manager
Keystone Powdered Metal Company —Lewis Run, PA
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Pricing Operations Manager
Hercules Sealing Products —Clearwater, FL
- $90,000 - $135,000 a year
- Full-time
- Background check
- Microsoft Excel
- ERP systems
- Paid holidays
- Relocation assistance
Quick Apply
Accounting Manager
NorthStar Learning Centers, Inc. —New Bedford, MA
- $39,000 - $47,000 a year
- Extended hours
- Background check
- Spanish
- Clean driving record
- Disability insurance
- Health insurance
Quick Apply
Senior Videographer & Social Media / Digital Marketing Manager
Madison Medical Sports & Rehabilitation Center —Madison, NJ
- $75,000 - $85,000 a year
- Weekends as needed
- HIPAA
- Driver's License
- Organizational skills
- Dental insurance
- 401(k)
Quick Apply
Terminal Manager
Diamond Line Delivery Systems Inc —Grand Junction, CO
- Forklift
- CDL
- Bachelor's degree
Quick Apply
Siding Project Manager – Field & Production Operations
A1 Home Improvement, LLC —Rocky Hill, CT
- $70,000 - $100,232 a year
- Full-time
- Construction site
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Sales Market Manager - Oil & Gas Industry
Swagelok Northwest —Anchorage, AK
- $120,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Schematics
- Health savings account
- Health insurance
Quick Apply
6d
Experienced Electrical Estimator
Connors Electric, Inc. —Bonita Springs, FL
- $27 - $32 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
17h
E-Commerce Manager
BILLY Footwear —Kent, WA
- $85,000 - $100,000 a year
- Full-time
- Marketing
- Inventory management
- Merchandising
- Paid holidays
- Health insurance
Quick Apply
3d
Development Manager--Annual Campaign
Tucson Symphony Orchestra —Tucson, AZ
- $47,500 - $52,500 a year
- Weekends as needed
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health savings account
- Health insurance
Quick Apply
3d
Plant Engineer
ZNDUS, Inc —Statesville, NC
- From $80,000 a year
- Overtime
- Customer service
- Writing skills
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
Digital Content and Engagement Coordinator
Ober Mountain —Gatlinburg, TN
- $50,000 - $60,000 a year
- Weekends as needed
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Social Media Manager
PM Research Inc —Wellsville, NY
- $25 - $30 an hour
- Full-time
- Marketing
- 5 years
- Mid-level
- Profit sharing
- Health savings account
Quick Apply

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Technical Support Manager - HVAC Construction

Warmboard Inc.
Scotts Valley, CA

Quick Apply

Job Details

Full-time
$110,000 - $140,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Technical support via phone
Phone communication
Residential construction experience
Team development
Problem-solving
Training & development
Process management
Client interaction via phone calls

Full Job Description

Technical Support Manager

Warmboard Inc., located in Scotts Valley, is the number one radiant floor heating brand in North America. We're renowned for the quality and performance of our products.

The ideal candidate has hands-on experience in residential construction. In addition to general construction knowledge, they will have knowledge of all aspects of HVAC, but especially radiant floor heating, boilers, heat pumps, air conditioning, ERV and HRV technologies, as well as the controls that are applied to these systems.

What you'll do:

Team Leadership & Execution

Lead ongoing training and development of Technical Support team members
Coach the team to deliver high-quality technical support
Serve as an escalation point for complex issues, stepping in directly when needed to support customers and the team
Guide day-to-day execution, ensuring issues are handled efficiently based on complexity

Technical Support Operations

Oversee daily support across phone and email channels, with a strong emphasis on a phone-first support model
Build and reinforce best practices for handling real-time customer interactions over the phone, including troubleshooting, communication, and de-escalation
Act as a hands-on leader, stepping in during peak times and complex situations
Drive effective troubleshooting across hardware, software, and system-related issues
Own and optimize case management workflows to improve resolution speed and consistency

Process & Cross-Functional Collaboration

Partner with Product, Engineering, and Quality to improve troubleshooting workflows and system reliability
Build and manage Help Center and knowledge base content to improve self-service and internal support
Identify trends and provide feedback to drive product and process improvements

Reporting & Continuous Improvement

Analyze support metrics to identify gaps and improve performance
Forecast staffing needs and ensure proper coverage
Continuously refine processes, tools, and documentation to improve efficiency and scale
Continuously look for opportunities to streamline workflow, automate repetitive tasks, and enhance customer experience

Who you are:

5+ years of experience in technical support or support engineering
3+ years leading teams in a hardware + software environment
Strong hands-on troubleshooting across devices, systems, and integrations
Experience in a phone-first support environment with real-time coaching
Proven ability to build and scale support processes, workflows, and infrastructure
Strong understanding of case management, escalations, and SLA-driven support
Experience building and maintaining Help Center / knowledge base content
Ability to partner with Engineering, Product, and Business Systems
Analytical mindset with a focus on improving performance through data

Bonus Points For:

Experience supporting connected devices, hardware, IoT or mission-critical systems
Background building or scaling a technical support organization in a high-growth environment
Experience developing Help Center / knowledge base strategy and content
Experience working cross-functionally with Engineering and Product to resolve systemic issues
Strong analytical background with experience using support metrics to drive improvements

Please submit your cover letter and resume for consideration. No phone calls or faxes please. To all recruitment agencies: Warmboard does not accept agency resumes.

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Residential construction: 2 years (Required)

Ability to Commute:

Scotts Valley, CA 95066 (Required)

Work Location: In person

Quick Apply

Refine Your Search

channel manager software jobs

Technical Support Manager - HVAC Construction

Communications Manager

Channel Marketing Manager

Service Channel Maintenance Supervisor

Sales and Marketing Manager (Mid-Level)

Outside Sales Rep (Ohio)

Prairie Estates- Property Manager

Quality Manager

Pricing Operations Manager

Accounting Manager

Senior Videographer & Social Media / Digital Marketing Manager

Terminal Manager

Siding Project Manager – Field & Production Operations

Sales Market Manager - Oil & Gas Industry

Experienced Electrical Estimator

E-Commerce Manager

Development Manager--Annual Campaign

Plant Engineer

Digital Content and Engagement Coordinator

Social Media Manager

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