Top 148 Cisco uc engineer Jobs

UC Engineer
Reliasource —Washington, DC
- 8 hour shift
- Travel
- Senior level
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Implementation Engineer - Service Delivery
Spectrotel —Neptune City, NJ
- Call employer
- Microsoft Excel
- Maintenance
- Mid-level
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UC Engineer - Senior
Amentum —Fort Meade, MD
- $180,000 - $210,000 a year
- Full-time
- System design
- In-person
- Senior level
- Health savings account
- Health insurance
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Principal Unified Communications Engineer
Amentum —Warrenton, VA
- $175,000 - $195,000 a year
- Overtime
- Microsoft Outlook
- 11+ years
- High school diploma or GED
- Health savings account
- Health insurance
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Senior Unified Communications Engineer
Amentum —San Antonio, TX
- $145,000 - $160,000 a year
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Health insurance
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Unified Communications / VoIP Engineer (Hybrid | Austin, TX)
The HT Group —Austin, TX
- Full-time
- Maintenance
- Mid-level
- 3 years
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Principal Unified Communications Engineer
Amentum —San Antonio, TX
- $160,000 - $180,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- 11+ years
- Health savings account
- Health insurance
Quick Apply
Unified Communications Engineer
MANTECH —Chantilly, VA
- Full-time
- Customer service
- Bachelor's degree
- Senior level
4d
Sr. Principal Voice Engineer
Northrop Grumman —Huntsville, AL
- $129,300 - $193,900 a year
- Overtime
- Microsoft Excel
- 6 years
- Management
- Paid holidays
- Disability insurance
UC/Telephony Software Engineer
General Dynamics Mission Systems, Inc —Dedham, MA
- $124,216 - $137,803 a year
- Full-time
- Maintenance
- 3 years
- Master's degree
- Paid parental leave
- Health insurance
Unified Communication Technical Engineer (Charlotte, NC)
Brighthouse Financial —Charlotte, NC
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
2d
Network Solutions Engineer
CACI —Washington, DC
- $105,100 - $231,100 a year
- Full-time
- 5 years
- System design
- Research
- Health insurance
Cisco UC Engineer
Digital Consultants, LLC —Hampton, VA
- Email
- System design
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
14d
Unified Communications (UC) Engineer
AHU Technologies Inc —Washington, DC
- $45 - $50 an hour
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Systems Engineer - UC
Konica Minolta Business Solutions, U.S.A., Inc. —Columbus, IN
- $61,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
10d
Unified Collaboration (UC) Engineer
Verizon —Norfolk, VA
- $109,500 - $209,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- AD&D insurance
Network Unified Communication Engineer
fluxtek Solutions —Remote
- Contract
- Remote
- Computer Science
- Bachelor's degree
- Senior level
Quick Apply
11d
Voice Engineer
BayCare —Clearwater, FL
- Full-time
- System design
- Mid-level
- Office
Sr Network Engineer
Vallen Distribution, Inc —Belmont, NC
- Overtime
- Remote
- Mentoring
- Senior level
- Ability to lift 25 pounds
Quick Apply
Cisco Unified Collaboration Engineer (Voice Engineer)
Leidos —Tampa, FL
- $59,150 - $106,925 a year
- Full-time
- System design
- Mid-level
- Analysis skills

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UC Engineer

Reliasource -
Washington, DC

Quick Apply

Job Details

Part-time

Qualifications

Feature validation testing
On-site technical support
Requirements design
Cisco Unified Communications
Test Case Documentation (Quality assurance practices)
Workflow management (operations management method)
Technical documentation
Implementing cloud migration projects
Network migration projects
Equipment installation
IVR
Post-sales client support
Cloud service support
System validation
User acceptance testing
Document review
Electronics test documentation
Voice over internet protocol (VoIP) configuration
System deployment
Telephone systems
Engineering functional testing
Senior level
Field engineering
Test Planning (Quality assurance practices)
VPN

Full Job Description

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency Responder.

WHAT YOU'LL BE DOING

Provide technical expertise to customers and partner engineering teams.
Work as a trusted advisor to customers in knowledge of Cisco collaboration technologies.
Support complex migrations as part of a team.
Support customers regarding cloud, collaboration, security, networking, mobility, end user devices, managed services, and workforce experience.
Support technical strategies that satisfy customer requirements based on Iron Bows capabilities.
Traveling to local customer sites in the DC Metro area.

LOCATION

Georgetown University Hospital located at 3800 Reservoir Rd NW, Washington, DC 20007

TRAVEL REQUIREMENTS

This position requires candidates to be based in the greater Washington, D.C. metropolitan area and be able to travel to customer sites within the Washington DC area.

IMPLEMENTATION TASKS

Iron Bow Engineers will perform the following tasks:
Oversee deployment of Cisco IP Phones and associated Key Expansion Modules (KEM)
Oversee deployment of Analog Gateways
Add mailboxes to Unity Connection
Oversee rack, install, and configure of Analog Gateways
Configure workbooks
Support Migration and Cutover
Perform Test and Acceptance

Workbook Planning

Workflows / Device Programming / Workbooks

o Capture end-user requirements and define the test plan.
o Detail required Workflows / functional user groups / operational units
o Each Workflow is based on one functional user group / community that shares the same call flow, main numbers, etc. as to not break the mainline / call flow dependency per workbook.
o Review and updated documents (Floor Plans, BAT)
o Functional Workgroup Design
o capture end-user requirements and define the test plan.
o Work with our clients to align existing capabilities to MedStar standard capabilities for example:
§ Line Appearances
§ DID vs non-DID
§ Main Line / Back Line
§ Required Device
§ Voicemail
§ IVR
§ Port List
§ E911 ELINs
§ E911 Emergency Contact Information
§ E911 RedSky User data
o Document call flow(s) and provide meeting notes to update workbook with data captured and provide to the Iron Bow PM within 3 business days
o Under the Iron Bow Lead Engineer direction facilitate technical discussions during workbook reviews with functional user groups.
o Within each workbook, a Test Plan will be created that details how the solution will be tested and what results are expected. The test plan will include items such as:
§ validating build
§ validating call flows
§ validating IVRs
§ desk set features/functions
§ failover testing
§ and integration testing (SME, UCCX, Unity Connection, etc.)
o
Device Programming

Program devices based on the final approved workbooks

o Voicemail Mailbox Creation
o Configure analog ports
o VoIP Phones
o KEM (only works with 8851, new or exsiting)

Cutover/Post-Cutover Support
On customer site supporting Cutover tasks

Execute and documents Tests with MedStar (Based on the Workbooks)
The installation anticipates a phased approach to minimize impact to staff and patients, and to fit into the MedStar Maintenance Windows.
Iron Bow plans for six (6) cutovers for telephones and analog ports, which will include migrating from 4 to 5 digits prior to or during the first cut-over.
Phased cutovers will cover the Unify multi-button IP Telephones.
A cutover for the analog station ports to take place with each phased phone station cutover. The hospital cutovers will be coordinated with MedStar and will involve configurations to both the CUCM and the Unify phone system, and to the PSTN connectivity from the PSTN providers. Additionally, a UCCX CSQ or Advanced IVR will be supported per cutover and requires Iron Bow support during cutover and support post cutover.
At a high level the cutover will include:

o Legacy PBX configuration to support Inter-system calling, meaning re-route of internal and PSTN calling to phones that have been migrated to CUCM via SIP trunks
o CUCM configuration to ensure inter-system calling to the legacy PBX and to the PSTN
o Porting DID extensions from the facilities in the legacy PBX to SIP trunking to the ISR4451 and the ASR1002X CUBE gateways
o Migration from 4 to 5 digit dialing prior to or during first cutover
o UCCX Basic and Advanced IVR updates and end-user support
o Telephone replacement as outlined in the sections above
o Test and Acceptance per design documentation

On customer site supporting Post Cutover tasks for 8 hours per day for three consecutive days following each cutover.

e911

Travel to site and test each ELIN (108) added to an ERL using the ?Test ERL? via VPN or Local test phone. The reason to test an ELIN is to ensure it will be displayed at the PSAP correctly. The ERLs and Discovery via IP Subnet have already been established. Once testing has been completed successfully, the ELINs will be added to their ERL as appropriate prior to phone go-live and documented for transition.

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Refine Your Search

cisco uc engineer jobs

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Sr Network Engineer

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