- 5-8+ years supporting enterprise IT infrastructure
- Hands-on Citrix experience
OUR GOAL:
Treat our consultants and clients the way we would like others to treat us!
Interested in joining our team? Check out the opportunity below and apply today!
Our Columbus, Ohio client is growing their infrastructure team and has a contract-to-hire opportunity for a
Senior Infrastructure Engineer - Citrix who will own the Citirx platform—not just keep the lights on, but drive it forward. As the Senior Infrastructure Engineer for Citrix and Digital Workspaces, you'll architect and operate CVAD, ADC/NetScaler, and Citrix Cloud at scale, lead performance and modernization initiatives, and be the Tier 3/4 anchor when things get genuinely hard.
This role requires deep expertise across Citrix technologies—including a clear-eyed view on where CVAD on-prem ends and Citrix DaaS / cloud-hosted delivery begins—alongside strong adjacent skills in virtualization, hybrid cloud, identity, and observability. If you get satisfaction from a fast logon, a clean ADC policy, and a session that never drops, we want to talk.
Responsibilities
Citrix and end-user computing platforms
- Architect, deploy, and maintain Citrix Virtual Apps and Desktops (CVAD), Citrix ADC (NetScaler), Citrix Cloud services, StoreFront or Workspace integration, and related components for resilient application and desktop delivery.
- Diagnose and remediate complex performance issues including ICA latency, HDX/EDT protocol behavior, profile and FSLogix/container issues, session reliability, and application publishing conflicts; tune Workspace Environment Management (WEM) policies for logon optimization and resource management.
- Ensure high availability, reliability, and scalability of Citrix and dependent services.
Infrastructure and cloud operations
- Deliver hybrid infrastructure services across on-premises and cloud (Azure/AWS) aligned to organizational standards.
- Administer VMware vSphere including clusters, host optimization, resource pools, and virtual networking for Citrix workloads.
- Oversee SAN/NAS provisioning, replication, and performance tuning for session hosts and user data patterns.
- Support enterprise backup and recovery platforms (for example Veritas, Commvault, Rubrik) for Citrix and infrastructure targets.
Service optimization and cost management
- Evaluate and optimize resource utilization across on-premises and cloud platforms.
- Implement cloud governance strategies for spending and workload lifecycle.
- Recommend cost-saving strategies for compute, storage, and cloud consumption.
- Analyze trends and propose improvements to service efficiency and availability.
Security, compliance, and risk management
- Maintain compliance with organizational, industry, and regulatory standards.
- Implement patch management strategies across Citrix, virtualization, and operating systems.
- Monitor and remediate vulnerabilities across on-premises and cloud workloads.
- Collaborate with cybersecurity on secure architecture, endpoint protection, and threat mitigation.
- Participate in business continuity and disaster recovery planning and testing.
Technical leadership and support
- Serve as subject matter expert for Citrix and related infrastructure technologies.
- Provide Tier 3/4 support for critical incidents and complex technical issues.
- Mentor junior staff and shape best practices across IT operations.
- Lead infrastructure projects, migrations, and modernization initiatives.
Performance monitoring, capacity, and documentation
- Monitor health and performance across Citrix, VMware, storage, and cloud platforms.
- Analyze usage trends to forecast capacity and plan scaling.
- Implement observability for proactive detection and clear escalation paths.
- Maintain architecture diagrams, SOPs, runbooks, dashboards, and stakeholder-ready RCAs.
Collaboration and stakeholder engagement
- Collaborate with application teams, security, network engineers, and business units.
- Participate in architectural reviews with actionable recommendations.
- Communicate impact and trade-offs clearly to non-technical stakeholders.
- Align infrastructure strategies with organizational goals and future-state architecture.
Leveraging AI for Citrix and digital workspace operations
Citrix environments generate rich telemetry—logon durations, ICA round-trip times, ADC traffic patterns, Director event streams—and AI can turn that signal into structured diagnostic hypotheses faster than any manual process. We use enterprise-approved tooling to compress time-to-root-cause, while engineers stay accountable for every change and customer outcome.
- Use approved tooling to cluster Director or monitoring events into timelines and probable causes; validate with packet captures, ADC traces, and controlled tests before change.
- Draft runbooks for common failure modes (StoreFront misroutes, broker overload, profile corruption, certificate expiry) for SME review and controlled publication.
- Apply coding assistants to accelerate PowerShell, Citrix automation SDK usage, and API integrations with peer review and no secrets in prompts.
- Summarize post-incident narratives and customer communications from structured notes; ensure factual accuracy and redact sensitive data.
- Explore vendor-supported or enterprise AIOps features for noisy alert reduction alongside traditional synthetic monitoring and capacity baselines.
Experience
- 5-8+ years supporting enterprise IT infrastructure in hybrid on-premises and cloud environments.
- Hands-on Citrix experience across installation, configuration, troubleshooting, and performance tuning.
- Proficiency with VMware vSphere, vCenter, ESXi, resource pools, and virtual networking.
- Knowledge of identity and access management (Active Directory, Microsoft Entra ID / Azure AD).
- Strong understanding of networking fundamentals (TCP/IP, DNS, load balancing).
- Experience with patching, vulnerability remediation, and hardware lifecycle management.
- Familiarity with backup and recovery systems and best practices.
Expert skills
- Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (NetScaler), StoreFront, and Workspace Environment Management.
- Troubleshooting complex Citrix performance issues including ICA latency, profiles, and application delivery.
- Hybrid cloud integration and workload migration, including Citrix DaaS / cloud-hosted delivery models and working awareness of Azure Virtual Desktop as an adjacent technology landscape.
- Automation and scripting: PowerShell, Citrix SDKs, API integrations.
- Enterprise security controls across virtual and cloud environments.
Advanced skills
- Azure or AWS cloud services: compute, networking, identity, storage.
- Enterprise storage provisioning, replication (for example SRDF, SnapMirror), and performance tuning.
- Monitoring tools such as Citrix Director, ControlUp, vRealize, SolarWinds, Azure Monitor.
- Documentation, diagrams, and architectural standardization at enterprise quality.
- ITIL-aligned service management: incident, problem, and change practices.
- Familiarity with approved AI assistants for log summarization and automation scaffolding is a plus.
Reference: 1060709
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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