Top 174738 Client experience manager Jobs

Client Experience Manager
Tixr —Remote
- $75,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
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Client Experience Manager
Market My Market —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Business development experience
- Organizational skills
- Health insurance
- Dental insurance
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12d
Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
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Client Experience Manager
Oregon Tilth, Inc. —Remote
- $73,000 - $84,000 a year
- Full-time
- 7 years
- Microsoft Office
- Analysis skills
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Crop Insurance Team Manager
Wraith Scarlett & Randolph —Woodland, CA
- $90,000 - $115,000 a year
- 5 years
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- Continuous improvement
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Commercial Lines Senior Account Manager-Agribusiness
Wraith Scarlett & Randolph —Woodland, CA
- $70,000 - $85,000 a year
- Full-time
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Veterinary Clinic Manager
LA Quality Pet Care —Lawndale, CA
- $70,000 - $80,000 a year
- Full-time
- OSHA
- Clinic experience
- Mid-level
- Health insurance
- 401(k)
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Trucking Account Manager
Oak Harbor Freight Lines —Mount Vernon, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
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DIGITAL SALES MANAGER - PAMAL BROADCASTING
Pamal Broadcasting —Albany, NY
- $70,000 - $85,000 a year
- Full-time
- Google Workspace
- Marketing
- Mid-level
- Health savings account
- Health insurance
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Sales Manager
Frantz Wholesale Nursery —Hickman, CA
- $150,000 - $200,000 a year
- Weekends as needed
- Marketing
- 5 years
- Computer literacy
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Account Manager II
Paylocity —Meridian, ID
- $23 - $26 an hour
- Full-time
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Senior Sales Manager
Lusamerica Foods, Inc. —Morgan Hill, CA
- $170,000 - $180,000 a year
- Full-time
- Background check
- Marketing
- Analysis skills
- Health insurance
- Dental insurance
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Station QHS Manager
Crane Worldwide Logistics LLC —Buckeye, AZ
- 5 years
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Health insurance
Regional Sales Manager
Brooklyn Bottling Company of Milton NY —Arkansas City, AR
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Analysis skills
- Travel
- Health insurance
- Dental insurance
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Banking Center Manager - Altus
MIDFIRST BANK —Altus, OK
- Extended hours
- Spanish
- Microsoft Excel
- Microsoft Outlook
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
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Trucking Account Manager
Oak Harbor Freight Lines —Woodinville, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
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Account Manager Specialty Commercial
Finance Insurance Ltd —Honolulu, HI
- $75,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
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Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Leads Manager
Hudson Valley Lighting Group —Wappingers Falls, NY
- $28.84 - $31.25 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Business development experience
- Paid holidays
- Disability insurance
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Client Experience Manager

Tixr -
Remote

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Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Professional ethics
Bachelor's degree

Full Job Description

About Tixr

Tixr is the world's largest, fastest-growing privately-held primary ticketing and live event commerce marketplace, headquartered in Santa Monica, CA. Born from a fan-focused frame of mind, our technology empowers large-scale events, music venues, and sports properties with modern, innovative solutions to their highly complex ticketing and e-commerce needs. Our unified commerce platform supports all types of events — from festivals to global arena tours — with an almost limitless suite of commerce offerings beyond admission tickets.

We are a founder-owned and led company with staff throughout the US, Canada, and UK, exclusively powering 500 of the most respected live entertainment brands in 40 countries — including Riot Fest, Acura Grand Prix of Long Beach, San Jose Earthquakes, Houston Dynamo, Sturgis Buffalo Chip, Lightning in a Bottle, and many more.

About Tixr Client Experience

At Tixr, we are redefining ticketing and event management from interface to business model — providing powerful tools to maximize event promotion and revenue while making it faster and more enjoyable for audiences to purchase tickets. Our Client Experience team serves tastemaker clients worldwide and the largest event producers across several key industry verticals.

The Opportunity

As a Client Experience Manager (CEM), you will serve as the day-to-day contact for clients, ensuring they achieve their goals with our platform and services. You will work closely with the Director of Accounts and Technical Solutions Managers (TSMs) to deliver a seamless and exceptional client experience. Your focus will be on managing the operational needs of client accounts, fostering long-term relationships, driving platform adoption, and identifying opportunities for account growth.

Key Responsibilities

Client success and relationship building

Build and maintain strong, trusted relationships with clients, serving as their advocate within the company.
Proactively communicate with clients to understand their goals, challenges, and upcoming initiatives.
Monitor client engagement and platform usage to identify opportunities for improved adoption, satisfaction, and account growth.
Identify and pursue upsell and expansion opportunities where they align with client goals.

Day-to-day client management

Act as the primary point of contact for assigned client accounts, managing their daily needs and inquiries.
Monitor and resolve client tickets promptly and effectively, ensuring a high standard of service.
Build client events as necessary on the Tixr platform.
Own coordination across internal teams to ensure client needs and goals are met on time.
Partner with Technical Solutions Managers to deliver new feature demos, resolve complex technical challenges, develop workarounds for unique client situations, and conduct client build audits.
Engage with the Director of Accounts on issue escalation, strategic guidance, complex financial or reporting needs, and account-level risk mitigation.

Collaboration with internal teams

Partner with Technical Solutions Managers to resolve product-specific, onsite, or technical challenges for clients.
Partner with Client Onboarding Lead to ensure clients are onboarded effectively, trained on platform use, and set up for long-term success.
Provide the Director of Accounts with regular insight into the health and status of client relationships.
Escalate complex issues to the appropriate internal teams and ensure timely resolution.
Share client feedback with Technical Solutions Managers and Support teams to help enhance platform functionality and the overall client experience.

Operational Excellence

Manage client projects, timelines, event builds, and deliverables, ensuring all commitments are met.
Maintain clear and organized client records in Notion and HubSpot, documenting interactions and updates.
Identify and implement process improvements to optimize client success workflows.

Qualifications Required

5+ years in client success, account management, or similar roles within ticketing, festivals, venues, or SAAS
Excellent communication, negotiation, and presentation skills
Strong problem-solving and analytical skills with high attention to detail
Strong organizational skills and the ability to deliver a high level of customer service
High ethical standards with a commitment to transparent and fair client interactions
Open to feedback, adaptable, and committed to continuous learning
A bachelor's degree in business or a related field
Ability to travel up to 20% of the time and to work on weekends as needed

Preferred

Proficiency in HubSpot, Notion, Slack, and Google Apps
Experience building and managing events, reporting, and digital marketing within a primary event ticketing platform
The ideal candidate is a self-starter with a creative problem-solving mindset, a genuine curiosity for asking questions, and a strong commitment to professionalism.

The Perks

Salary Range: $75,000 - $85,000 / Year + Bonus + Equity
100% Remote Okay with Hybrid Optional
Paid Health benefits
Dental, Vision, Life Plans
Flexible Vacation
401k (50% Match up to 3%)
Education Stipend
Paid Holidays & Birthdays Off
Parental Leave
Ticket Hookups!

The pay range for this role is:
75,000 - 85,000 USD per year(Remote (United States))

Quick Apply

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