Top 54520 Client implementation manager Jobs

Client Success Manager
GROW LEARNING MANAGEMENT SYSTEM LLC —Plano, TX
- Full-time
- Mid-level
- Office
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Client Success Manager
GROW LEARNING MANAGEMENT SYSTEM LLC —Chandler, AZ
- Full-time
- Mid-level
- Office
- Residential
- Health savings account
- AD&D insurance
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Senior Project Manager (Salesforce / SaaS Implementation)
Vaco by Highspring —Dallas, TX
- $75 - $100 an hour
- Contract
- Hybrid work
- HIPAA
- Office
- Mentoring
- Health insurance
- Dental insurance
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Client Success Manager
Salem Media Group, Inc —Quincy, MA
- Full-time
- Microsoft Outlook
- Mid-level
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Client Support Manager
Barrett Distribution Centers —Memphis, TN
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Client Success Relationship Manager
Vheda Health, Inc. —Remote
- $120,000 - $150,000 a year
- Remote
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
Client Success Manager
Used Cardboard Boxes Inc. —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
- Opportunities for advancement
Quick Apply
Client Experience Manager, Payment Integrity
Rialtic, Inc. —Remote
- Email
- Remote
- 5 years
- Mid-level
- Continuous improvement
- Health insurance
- 401(k) matching
Quick Apply
Client Success Manager
Homethrive —Remote
- Sales
- Mid-level
- Children
Senior Manager, Client Onboarding and Implementation
Vetcove —Remote
- $75,000 - $140,000 a year
- Full-time
- Background check
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Client Success Manager
Solovis —Remote
- Mid-level
- 1 year
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Client Success Manager
Renalogic —Remote
- $85,000 - $95,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Quick Apply
Manager, Client Success
GoodRx —Remote
- $124,000 - $216,000 a year
- Full-time
- 3 years
- Supervising experience
- Product management
- Employee stock purchase plan
- Paid holidays
6d
Client Success Relationship Manager
Vheda Health —Remote
- $120,000 - $150,000 a year
- Full-time
- Remote
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
Quick Apply
7d
Client Services Manager
American Financial Management, Inc. —Remote
- $55,000 - $75,000 a year
- Remote
- 5 years
- Writing skills
- Contracts
- Profit sharing
- AD&D insurance
Quick Apply
Senior Implementation Manager - Remote, US
Level AI —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- English
Quick Apply
Client Success Manager
NTT Global Data Centers —Remote
- $83,300 - $136,900 a year
- Weekends as needed
- Remote
- 5 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
9d
Senior Client Success Manager
Built Technologies —Remote
- $110,000 - $130,000 a year
- Email
- Remote
- Office
- Presentation skills
- Travel
- Health insurance
- Dental insurance
Manager, Client Implementation & Experience - Healthcare Workforce AI Startup
Alloy Partners —Atlanta, GA
- $73,000 - $86,000 a year
- Remote
- Microsoft Excel
- Hospital
- Mid-level
- Health insurance
Quick Apply
5d
Client Success & Implementation Manager
AJAIA —Fort Lauderdale, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
7d

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Client Success Manager

GROW LEARNING MANAGEMENT SYSTEM LLC
Plano, TX

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Application Integration
Managing customer accounts
Customer communication
Systems integration
Legal analysis
Spreadsheets
Managing clients in a customer support role
Math
Customer support ticket management
Sales management systems proficiency
Microsoft Teams
Experience with SaaS (as product category for technical sales engineers)
Managing projects
Budgeting
CRM system proficiency
Productivity software
SaaS
Account management experience

Full Job Description

About Inhabit

Inhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at, visit inhabit.com.

About GROW

Founded in 2015, GROW Learning Management System has been helping companies shift their training culture to a positive one. Through our tidbit training model, and dashboard customization, learner engagement increases tremendously. Through ongoing delivery of fresh content, GROW provides individuals with the skills they need to reach their potential and excel within their company and beyond. Our multifamily focused training helps prepare employees in sales, safety, leadership, risk management, compliance, student housing and more! We tailor the flow of training to company specifications, resulting in a positive, engaging learner experience.

Job Description Summary

The Client Success Manager (CSM) is responsible for owning the end-to-end success of assigned client accounts utilizing the company’s Learning Management System (LMS). Serving as the primary point of contact, the CSM ensures successful onboarding, adoption, engagement, retention, and growth of client accounts. This role delivers a high level of customer service by managing the full client lifecycle, including onboarding, ongoing communication, retention strategies, renewals, and accounts receivable. Acting as a trusted advisor, the CSM aligns the platform’s capabilities with client operational goals such as training compliance, employee development, and performance improvement across client portfolios. The CSM proactively anticipates client needs, identifies potential risks, and resolves issues before they escalate. All client interactions are conducted in a professional, transparent, and solutions-oriented manner. Additionally, the CSM may support special projects assigned by the General Manager or VP of Operations.

What You’ll Do (Functions & Responsibilities)

Serve as the primary point of contact for assigned client accounts, building strong relationships and acting as a trusted advisor on training strategy and LMS solutions.
Partner with Sales to support demos, client evaluations, and solution alignment.
Lead client onboarding and implementation, ensuring a smooth rollout through coordination, training, and system setup.
Drive client engagement and adoption by promoting platform capabilities and ensuring clients maximize the value of their LMS.
Proactively identify risks and opportunities within accounts, resolving issues and recommending improvements to support long-term success.
Manage client retention and growth through renewals, upsells and identification of opportunities to enhance training goals and services.
Support account operations including billing coordination, account updates, and portfolio changes while maintaining accurate records.
Monitor client usage and performance, providing insights and recommendations to improve engagement and outcomes.
Collaborate cross-functionally with Sales, Product, and Support teams to deliver a seamless and high-quality client experience.
Contribute to internal initiatives, documentation, and special projects as needed.
Any other projects or tasks assigned by the General Manager or other Inhabit team members.

What We’re Looking For (Minimum qualifications)

3+ years of Client Success, Account Management, or Customer Success experience in a SaaS environment.
Advanced working knowledge of all Microsoft Office products with a focus on Excel, Word and Teams.
Salesforce & ticketing system experience.
Strong understanding of support management principles.
Ability to perform mathematical calculations for creating business cases, budgets, Excel formulas, etc.
Proven ability to manage multiple client accounts and projects simultaneously.
Highly self-motivated and directed.
Exceptional attention to detail.
Experience supporting integrations or technical implementations.
Ability to read, analyze, and interpret common legal documents.
Extraordinary customer service skills.
Excellent verbal and written communication, as well as interpersonal skills.
Strong understanding of the multifamily housing or property management industry.
Experience working with Learning Management Systems (LMS) or training platforms, or Property Management System/Operation System is preferred.

Education Requirements

Bachelor’s degree or equivalent work experience.

Type

Full Time, Salaried, Exempt

Location

Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GA
We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.

Benefits Include

Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodation to applicants.

#Inhabithires

#LI-JJ1

Quick Apply

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