Top 19819 Client multi site manager Jobs

Client Success Manager
Fetch —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Google Workspace
- Senior level
- 4 years
- Paid holidays
- Disability insurance
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Senior Electrical Project Manager - DATA CENTERS
Posting on Behalf of another company —Columbus, OH
- $150,000 - $185,000 a year
- Full-time
- Construction site
- 5 years
- Office
- Relocation assistance
- Health insurance
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Client Account Manager
High Performance Computer Services —Ashland, KY
- Full-time
- Pass drug screening
- Office
- Business development experience
- Paid time off
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Project Manager Indiana
cGMPnow —Indianapolis, IN
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Construction site
- Customer service
- Profit sharing
- Paid training
Associate Architect / Architect III - Project Architect - Onsite in Madison, WI
Knothe & Bruce Architects, LLC —Middleton, WI
- $77,220 - $100,500 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Health savings account
- Health insurance
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Senior Architect / Senior Project Manager - Hotel and Hospitality Experience
LK Architecture —Wichita, KS
- Full-time
- Background check
- Hospitality
- 5 years
- Relocation assistance
- Health insurance
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Associate Architect / Architect IV - Project Architect - Onsite in Madison, WI
Knothe & Bruce Architects, LLC —Middleton, WI
- $89,940 - $120,630 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Health savings account
- Health insurance
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Mechanical/Electrical/Plumbing Construction Estimator
Hood Htg. Air Plg. Elec Inc —Manhattan, KS
- $52,694.75 - $100,000.00 a year
- 8 hour shift
- Hybrid work
- Construction site
- 5 years
- Computer literacy
- Paid holidays
- Relocation assistance
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CLINIC REGISTERED DIETITIAN (CLINIC RD) [Code: HCRD]
Northern Kentucky Health Department —Florence, KY
- $31.92 - $39.17 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Accounting Manager(Multi-facility organization)
Alamo Health Management —San Ramon, CA
- $110,000 - $120,000 a year
- Full-time
- Background check
- Oracle
- CPA
- Health insurance
- Dental insurance
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Amazon Account Manager
TargetPath, LLC —Wilsonville, OR
- Full-time
- Hybrid work
- Marketing
- Inventory management
- 5 years
- Health savings account
- Paid holidays
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Senior Estimator General Contractor/Construction Manager
Dale Corp —Glenside, PA
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
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- Health savings account
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Irrigation Manager
Confidential —Waco, TX
- $70,000 a year
- Full-time
- Schematics
- Basic math
- 11+ years
- Health insurance
- Dental insurance
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IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
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Lead Security Technician – Enterprise Access Control & CCTV (Lake County, FL)
Care Security Systems Inc. —Lake County, FL
- $25 - $35 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Disability insurance
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Business Development Manager
Lakehead Constructors Inc. —Saint Michael, MN
- $105,000 - $125,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Disability insurance
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Speech Language Pathologist
Easterseals Hawaii —Hilo, HI
- $40 - $43 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
Electrical Construction - Division Manager
Kelso-Burnett Co. - Rockford Branch —Rockford, IL
- $85,000 - $120,000 a year
- Full-time
- Microsoft Word
- Background check
- 7 years
- Health insurance
- Dental insurance
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Accounting & Compliance Specialist
Serigraphics Sign Systems, Inc —Golden Valley, MN
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Paid holidays
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Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
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Client Success Manager

Fetch -
Remote

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Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid holidays
Disability insurance
Unlimited paid time off
Dental insurance
401(k)
Vision insurance

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Customer retention strategy
Managing clients in a customer support role
Sales management systems proficiency
CRM system proficiency
Churn analysis
Productivity software
Community relationship building
Account management experience
Sales automation technologies
Sales growth target achievement

Full Job Description

Our Opportunity:

As a Client Success Manager (CSM) at Fetch, you’ll play a key role in growing and strengthening our most important client relationships—not just at the site level, but across entire ownership groups and management companies. This is a strategic, account-focused role built for a consultative partner who can think beyond individual communities and drive long-term value at scale.

Your focus is on building trust across the account—connecting with decision-makers, surfacing business insights through strategic business reviews, and becoming the go-to partner they rely on to help solve operational challenges and elevate resident experience.

Rather than managing isolated check-ins, you’ll work to influence portfolio-level outcomes by identifying champions, navigating organizational structures, and proactively positioning Fetch for land-and-expand success. Your ability to build account-level reputation will open doors for deeper adoption, internal referrals, and scalable impact.

What You'll Do:

Strategic Account Management: Regularly engage communities and ownership-group leadership to gauge sentiment, surface emerging needs, and keep the account aligned to a documented success plan.
Client Health Scoring & CRM Data Integrity: Score customer health against established guidelines to proactively flag risk and surface growth opportunities, and keep the CRM the trusted source of truth—accurate health scores, account notes, and interaction history that the broader team can rely on.
Issue Mitigation: Identify and mitigate recurring issues experienced by clients. To do this, you will have direct access to all communication channels needed to ensure problem areas are identified and triaged to the proper parties for resolution. Equally important is ensuring the customer is updated along the journey so that they can know that the matter is being handled by the proper channels.
Multi-Threaded Account Growth: Build relationships beyond day-to-day site contacts by identifying and nurturing champions and engaging executive decision-makers across the ownership group, so adoption is resilient to any single point of contact turning over and upsell or cross-sell paths stay open.
Customer Advocacy: Act as the voice of the customer—gathering feedback and partnering with Product, Support, and Marketing to shape the roadmap and communication strategy, not just logging concerns after the fact.
Retention Ownership: Own retention and net revenue retention (NRR) targets for your book of business. You’ll have authority to act on churn risk, take a consultative approach to resolving client concerns, and partner with Sales on account-planning to identify upsell and expansion opportunities.
Cross-Functional Collaboration: Work closely with Sales on expansion strategy and with Support and Operations to ensure a seamless client experience and effective issue resolution.
Business Reviews & Reporting: Lead strategic business reviews that report on ROI and account health, and provide regular reporting on satisfaction levels and identified opportunities for growth or improvement.

What You'll Need:

Experience: 4+ years of experience in customer success or account management, ideally with B2B SaaS. Multifamily or proptech experience is strongly preferred.
Industry Knowledge: Familiarity with multifamily operations and the broader proptech landscape, including how property management companies evaluate and adopt vendor solutions.
Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with clients.
Problem-Solving: Strong problem-solving skills and the ability to think critically and strategically about client needs.
Customer-Focused: A passion for helping clients succeed and a commitment to delivering exceptional service.
Organizational Skills: Ability to manage multiple clients and priorities simultaneously while maintaining a high level of detail.
Tech-Enabled: Experienced in leveraging customer relationship management (CRM) software, preferably Salesforce, engagement platforms (i.e.: Gong), and productivity software such as the Google G Suite.
Metrics-Driven: Comfortable owning and being measured against retention, NRR, and account-health benchmarks, with a track record of hitting targets.
Agility: Proven ability to pivot and take on new challenges or initiatives when they present themselves.

What We'll Deliver On:

We’ve got you covered with health, dental, and vision benefits
We want to keep time on your side, so we offer a 401k plan for employees
Comprehensive compensation as well as a benefits package
Just like we value hard work, we also value a great work-life balance with unlimited PTO
Paid Holidays
Variety of voluntary benefits, such as short-term disability and life insurance

At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you!

Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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