Pay range: $63,875 - $103,800 / year
Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.
A team of more than 400 professionals, Health System Information Services (HSIS) works to keep UAB Medicine’s IT systems and infrastructure running smoothly to deliver quality care to our patients. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes magazine.
To conduct business requirements reviews, technical systems specifications and systems process analysis. To develop detailed selection evaluation criteria. To analyze and re-engineer business processes using industry standard tools and methods with understanding of the technical and business environments. To partner with business process experts to learn and understand problems with software. To develop innovative IT solutions for risky and demanding business situations.
Key Duties and Responsibilities
- Provides 24x7x365 support of Enterprise Interface Engine and all of its components. Ensures High Availability.
- Assists with direction on system upgrades and changes affecting interfaces directly and indirectly.
- Assists with direction the testing and validation on all types of integration and interfaces for all systems.
- Assists in the assimilation of new software applications and programs into an organization's existing Health Information Technology environment and strategic goals.
- Assists in determining systemic needs, recommending changes, implementing new software solutions and instructing users about the interface function, mapping and processing.
- Assists in reviewing the processes of infrastructure and operating systems of the company and recommending options for developing process efficiency for assimilating data availability.
- Participates in the implementation process for outside software while also designing, coding and maintaining applications developed in-house.
- Contributes in providing recommendations on system integration techniques to the department heads for making operating activities more capable.
- Provides guidance on workflow improvements, conducting design training sessions, coordinating with data analysis and defining functional requirements.
- Monitors system efficiency, updates current software to correct errors and supports software system installation.
- Other duties range from maintaining internal websites and databases to account billing and communicating customization requests to vendors.
- Develops and makes improvements through scripting and automation.
- Assists in making client environment modifications within client's system constraints. Resolves and troubleshoot system issues in the client environment.
- Participate in analysis and design of business process, training development, and deployment planning.
- Present and evaluate end user capabilities and assemble data to conduct analysis.
- Interact with end user team members to complete project activities and deliverables.
- Conduct studies on automation techniques in interfacing functional areas.
- Provides integration assistance to colleagues.
- Performs on call duties when called upon as well as participates in an on call rotation with team members.
- Assist other groups, develop and maintain real-time HL7, web services and batch interfaces between core clinical applications, patient registration and financial applications.
- Supports EMPI user management, integration, maintenance and troubleshooting.
- Works well with others and understands staff and needs.
- Works well with internal and external customers such as Network, Server, Technical Support, Applications and Infrastructure teams to maintain a high availability computing environment.
- Maintains vendor relationships related to the task or project they are working on at the time as well as support.
- Attendance must be maintained at a higher than acceptable level. Must be available at any time to assist with issues, upgrades and on call support.
- Excellent writing and documentation skills related to interface/integration code, data transformation and support of the interface and documentation on problem resolution.
- Other duties as assigned.
Associate's degree in Information Systems or a related field and four (4) years of related experience required. Work experience may substitute for education requirement.
Preferred Skills
- Effectively communicate complex concepts with vendors, customers, co-workers and management, both verbally and in writing.
- An understanding of Healthcare in the areas of patient security and privacy(HIPAA)
- Must balance a self-motivated, independent work ethic with the desire to assist others.
- Must have the ability to organize, prioritize, and manage a variety of tasks and activities in a timely and effective manner.
- Must have the ability to perform basic to advanced project management planning and tasks.
- Requires strong analytical and problem-solving skills.
- Must possess the ability to verify and solve software shortcomings in addition to effective time management aptitude and communication skills. In order to complete the essential duties adeptly, the analyst mostly uses program-testing software.
- Must possess critical thinking, decision-making and problem-solving skills.
- Proficient with Microsoft Office.
- Understands the basic functions and importance of clinical and financial data in a Health System environment.
- Experience with SQL, PSQL, and other Oracle database mining and troubleshooting tools such as Toad, SQLPlus, WinSQL, MS Access or equivalents.
- Experience with indexing tools such as e-Index, Aligndex, Initiate, Nextgate and or other EMPI or MDM product and systems.
- Experience with other enterprise systems such as GE, McKesson (IIP/Comlink), Cerner (OpenEngine/OpenPort/OEManager).
- Experience with one or more enterprise interface engines (e-Gate, Rhapsody, Cloverleaf, Mirth) Rhapsody preferred.
- Experience in the design, development, deployment and support of healthcare standard interfaces using HL7, FHIR, X12, XML, WS, HTTPS, IHE, Web Services and custom formats.
- Knowledge of object oriented programming, standardization and re-use.
- Knowledge of Java, J2EE, Java Script, HTML, XML.
- Knowledge of UNIX, AIX, Solaris, cron, shell scripting, process monitoring and troubleshooting.
- Experience in how Interfaces and networks work together, public/private IP addressing, SFTP, DNS, port use, VPN tunnels.
- Knowledge of protocols such as FTP, SFTP, TCPIP, HTTPS.
- Knowledge of healthcare and financial message formats HL7, FHIR, X12, XML, PDF, RTF, IHE, Web Services and custom fixed and variable data formats.
- Knowledge of user, organizational and network level security models, purpose and use.
We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, more than 67 other sites of care, and a team of over 3,100 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.
UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.
