Top 47135 Client service analyst Jobs

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Client Risk & Reputation Analyst

Bain & Co. -
Washington, DC

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Job Details

Full-time
$64,000 - $84,000 a year

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
401(k) 5% Match
Vision insurance
401(k) matching

Qualifications

Research
Stakeholder relationship building

Full Job Description

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

The AMER Client Risk team supports Bain’s "Proceed with Pride" client selection and acceptance process. Developed in collaboration with Industry and Capability Practice Areas, this process guides client selection decisions and ensures Bain can stand behind the work it takes on. Regional Risk Officers (RROs), experienced Advisory Partners, lead Regional Risk teams and work closely with senior leadership including the Chief Risk Officer and Bain’s Board.

You will collaborate with Partners, Practice leaders, Legal, PR, and leadership across regions, supporting interactions with the Regional Managing Partner (RMP) and Bain’s Board Risk Sub-Committee.

WHERE YOU’LL FIT WITHIN THE TEAM

In this role, you will support the Americas Risk team to shape and execute the region’s approach to client selection and acceptance. You will act as a key driver of both strategic thinking and operational execution across risk efforts, helping ensure Bain can Proceed with Pride while enabling responsible growth.

WHAT YOU’LL DO

AMER Client Selection and Acceptance Process

Lead and manage end-to-end risk assessments across the AMER opportunity pipeline, identifying higher risk cases flagged by guidelines, including work in regulated and reputationally sensitive sectors. Support in-depth discussions with Partners on client context, strategy, reputational considerations, and risk trade-offs. Conduct research, frame key questions, and coordinate input from Legal, PR, and internal experts. Summarize decisions and mitigation plans, monitor implementation, and evaluate outcomes.

Risk Awareness, Education & Engagement

Own and produce reporting on client risk and reputational themes across AMER, highlighting strategic implications and external drivers. Design and develop briefing materials and coordinate leadership updates for senior stakeholders. Support engagement with Practice Area Managers to build awareness, surface risks, and strengthen consistent decision-making across the region.

Team Enablement & Innovation

Support initiatives to evolve the team’s mission, including leveraging AI to automate processes and improve insight generation. Refine frameworks and guidelines to remain effective in a changing environment. Identify and implement opportunities to improve efficiency, collaboration, and overall team impact.

ABOUT YOU

Experience

1-2 years of professional experience in consulting, corporate, legal, audit, risk, or a similar field.]
Passion for ethical leadership, helping Bain decide what work we do and ensure that we are proud of our work and able to Proceed with Pride
Strong analytical skills; ability to synthesize complex information and anticipate risks.
Excellent communication and stakeholder engagement skills, especially with senior leaders.
Interest in current affairs and geopolitical dynamics, and their implications for client strategy and reputational risk.

Education

Bachelor’s degree preferred, or equivalent combination of education and experience.

Knowledge, Skills and Abilities

Collaborative: Works effectively across teams and functions. Service-oriented.
Organised & Detail-Oriented: Keeps processes on track and ensures accuracy.
Pragmatic: Strong problem-solving ability with a practical sense of what’s achievable.
Articulate: Communicates clearly and with impact - both verbally and in writing.
Team player: Passionate, reliable, and great to work with.
Tech-savvy: Open to using AI tools and embracing new technologies with a growth mindset.
Preferred: Fluency in Portuguese or Spanish.

U.S. COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $70,000 - $84,000
In Massachusetts and Washington DC, the good-faith, reasonable annualized full-time salary range for this role is between $73,000 - $88,000
In Texas, the good-faith, reasonable annualized full-time salary range for this role is between $67,000 - $80,000
In Georgia, the good-faith, reasonable annualized full-time salary range for this role is between $64,000 - $76,000

Annual discretionary performance bonus
This role may also be eligible for other elements of discretionary compensation
4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.
Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
Generous paid time off, including parental leave, sick leave and paid holidays
Fully vested 401(k) company contribution
Paid Life and Long-Term Disability insurance
Annual fitness reimbursements

Quick Apply

Refine Your Search

client service analyst jobs

Client Risk & Reputation Analyst

Business Analyst - Junior

Conflicts Analyst (Remote)

Operations Analyst

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Compliance Analyst

Associate Compensation Analyst (Remote)

Insights Analyst

Implementation Analyst

Legal Analyst, Contracts

Entry Level BA

Operations Analyst

Client Solution Analyst

Program Support Analyst

Bswift System Analyst - Remote (EST)

Board Certified Behavior Analyst (BCBA)

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Behavior Analyst

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