Top 5041 Client services coordinator Jobs

Adoption & Client Services Coordinator
Geauga Humane Society's Rescue Village —Novelty, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
23h
Early Intervention Service Coordinator
A&I Avenues —Lafayette, CO
- $22.35 an hour
- Overtime
- Hybrid work
- Master of Social Work
- 5 years
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- Mileage reimbursement
- Paid holidays
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6d
Client Experience Coordinator
Seneschal Family Office —Tacoma, WA
- $31.25 - $38.46 an hour
- Full-time
- Background check
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health savings account
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7d
Client Services Account Coordinator
DS Graphics | Universal Wilde —Canton, MA
- From $25 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
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Technical Services Coordinator
Sterling St James LLC —Charlotte, NC
- $95,000 - $110,000 a year
- Full-time
- Bilingual
- Engineering
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Client Support & Relations Coordinator – Crane Services
Paradise Crane Consultants LLC —Remote
- $25 - $31 an hour
- Full-time
- Remote
- Bilingual
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
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Service Coordinator
MARCURAS WATER TREATMENT INDIA PVT LTD —Remote
- $18,000 - $35,000 a month
- Full-time
- Customer service
- English
- Mid-level
Quick Apply
13d
Client Services Representative
American Financial Management, Inc. —Remote
- $35,000 - $50,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Profit sharing
- AD&D insurance
Quick Apply
Client Success Coordinator
Comscore —Remote
- $60,000 - $65,000 a year
- Remote
- Marketing
- Administrative experience
- Bachelor's degree
Client Relations Coordinator
Craft & Communicate —Remote
- $23 - $27 an hour
- Full-time
- Google Workspace
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
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13d
Client Success Coordinator
TechnologyAdvice —Remote
- $50,000 - $59,000 a year
- Remote
- Mid-level
- US work authorization
- Internship
- Paid parental leave
- AD&D insurance
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Client Support Coordinator
The Hilb Group —Remote
- $22 an hour
- Overtime
- Remote
- Microsoft Excel
- Administrative experience
- Analysis skills
- 401(k)
- Paid time off
Family Services Coordinator
CorneaGen —Remote
- $24 - $27 an hour
- 8 hour shift
- Remote
- Anatomy knowledge
- Surgery
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
6d
Client Services Project Coordinator
Resource Innovations —Chicago, IL
- $18 - $20 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Writing skills
- Commuter assistance
- Paid holidays
Quick Apply
Client Coordinator
EPIC Brokers —Seattle, WA
- $34.87 - $38.46 an hour
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
Client Development Coordinator
FEDlogic Group —Remote
- $60,000 - $70,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Paid parental leave
- Disability insurance
Quick Apply
14d
NYC Early Intervention- Initial Service Coordinator
Metro Therapy, Inc —Brooklyn, NY
- $50 - $54 an hour
- Part-time
- Remote
- Mid-level
- Experience working with children
- Pediatrics
- Health insurance
- Dental insurance
Client Video Production Coordinator: US
Claire Bahn Group —Remote
- $30 an hour
- Part-time
- Writing skills
- Mid-level
- US work authorization
- Flexible schedule
Inbound Patient Account Services Coordinator (Remote)
CVS Health —Pennsylvania
- $17.00 - $28.46 an hour
- 8 hour shift
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
8d
MSP Service Coordinator
CW IT SUPPORT INC —Remote
- $39,000 a year
- Full-time
- Remote
- Writing skills
- Windows
- Training & development
- Paid training
- Paid holidays
Quick Apply

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Adoption & Client Services Coordinator

Geauga Humane Society's Rescue Village -
Novelty, OH

Quick Apply

Job Details

Full-time
23 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Companion animal handling
High school diploma or GED
Driver's License

Full Job Description

Position Summary

The Adoptions & Client Services Coordinator oversees daily adoption and client‑service functions within Rescue Village’s Shelter Services Department, including the welcome desk, adoption workflow, animal introductions, client communication, dog licensing, records, service recovery, and front‑of‑house volunteers.

Rescue Village follows a barrier‑free, counseling‑based adoption model. Adopters are treated as individuals and receive complete known medical, behavioral, and care information to make informed decisions. The Coordinator ensures this model is applied consistently and without unauthorized screening practices or unnecessary barriers.

The Coordinator provides functional direction to employees assigned to public‑facing duties and daily direction to front‑of‑house volunteers. The Shelter Care Supervisor retains direct supervision of Shelter Specialists.

Essential Duties and Responsibilities

Adoption and Client Service

Coordinate welcome‑desk operations, client flow, appointments, staff coverage, and unresolved needs.
Manage adoptions from initial contact through counseling, introductions, disclosure, documentation, payment, licensing, and completion.
Reinforce individualized counseling focused on the adopter’s household, expectations, resources, and the animal’s needs.
Ensure adopters receive complete and understandable medical, behavioral, and care information, including known risks, restrictions, medications, and follow‑up needs.
Prevent personal standards, stereotypes, or unauthorized screening practices from becoming adoption barriers.
Require staff to pause, verify, and escalate incomplete or inconsistent animal information.
Track incomplete adoptions, holds, pending documents, returns, and follow‑up matters through completion.
Resolve routine client concerns and support staff during difficult or emotionally charged interactions.

Communication and Referrals

Ensure Shelter Services phone, voicemail, email, and visitor inquiries receive timely responses or are routed appropriately.
Train employees and volunteers to provide clear handoffs without interpreting another department’s procedures, predicting decisions, assigning urgency, or making commitments on its behalf.
Ensure humane‑law and owner‑surrender inquiries are handled seriously and calmly without speculation, unauthorized promises, or premature advocacy.
Recognize and escalate immediate safety concerns through the proper channel.
Correct inaccurate information, poor handoffs, repeated transfers, or unrealistic expectations.

Staff and Volunteer Coordination

Provide functional direction to Shelter Specialists assigned to public‑facing duties and coordinate coverage through the Shelter Care Supervisor.
Coach employees on adoption counseling, disclosure, documentation, referrals, communication, and service standards.
Address immediate service deficiencies and report recurring concerns to the Shelter Care Supervisor and Shelter Services Director.
Serve as the primary day‑to‑day contact for greeters, front‑desk volunteers, and other public‑facing Shelter Services volunteers.
Keep the welcome desk and greeting functions staff‑led.
Ensure volunteers perform only approved roles and do not direct employees, control workflow, establish procedures, or drift into other departments.
Receive volunteer ideas respectfully while remaining aligned with current Shelter Services and Rescue Village direction.
Work with External Affairs on volunteer recruitment, selection, onboarding, and significant performance or conduct concerns.

Records and Coordination

Ensure adoption, client, animal‑status, payment, licensing, disclosure, and follow‑up records are complete, accurate, and timely.
Oversee routine dog‑license and payment transactions; coordinate discrepancies with Finance.
Maintain approved forms, scripts, handouts, signage, supplies, and client‑service resources.
Protect confidential information and follow approved payment‑security and data‑handling procedures.
Coordinate with the Shelter Services Director, Shelter Care Supervisor, Intake Coordinator, Shelter Animal Hospital, External Affairs, and other departments as responsibilities overlap.
Perform other related duties as assigned.

Decision‑Making Authority

The Coordinator may direct routine adoption and client‑service workflow, coach assigned employees and volunteers, enforce approved procedures, resolve routine client concerns, and pause an activity when information is incomplete or requires review.

The Coordinator may not independently create adoption eligibility standards, change policies or fees, override medical or behavioral determinations, make intake or humane‑investigation decisions, formally discipline employees, override the Shelter Care Supervisor’s authority, or permanently remove volunteers.

Qualifications

High school diploma or equivalent required; additional education in business, communications, nonprofit management, animal welfare, hospitality, social services, or a related field preferred.
Minimum of three years of relevant public‑facing, adoption, hospitality, animal‑welfare, or client‑service experience.
At least one year of coordination, lead, training, workflow‑direction, or supervisory experience required.
Animal shelter, veterinary, rescue, or other animal‑care experience preferred.
Knowledge of adoption counseling, barrier‑free adoption, informed disclosure, animal behavior, safe handling, and shelter operations preferred.
Strong communication, organization, judgment, recordkeeping, and problem‑solving skills.
Ability to manage expectations, de‑escalate difficult situations, and maintain respectful volunteer boundaries.
Experience with ShelterLuv or another shelter‑management database preferred.
Valid Ohio Driver’s License, reliable transportation, and an insurable driving record required.
Ability to pass a background check and drug screening required.

Physical and Work Environment

Work is performed in an active animal shelter operating seven days per week, with frequent public interaction and exposure to animals, noise, odors, cleaning agents, zoonotic disease risk, and emotionally difficult situations.

The position requires frequent standing, walking, sitting, bending, computer use, telephone communication, and movement throughout the shelter. Must be able to safely handle animals and lift or move animals, supplies, or objects weighing up to 40 pounds with assistance.

Schedule and Benefits

This is a full‑time, salaried, exempt position. The schedule includes regular weekend coverage and may include evenings, holidays, emergency coverage, and adjusted hours based on operational needs.

Rescue Village is an equal opportunity employer.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client services coordinator jobs

Adoption & Client Services Coordinator

Early Intervention Service Coordinator

Client Experience Coordinator

Client Services Account Coordinator

Technical Services Coordinator

Client Support & Relations Coordinator – Crane Services

Service Coordinator

Client Services Representative

Client Success Coordinator

Client Relations Coordinator

Client Success Coordinator

Client Support Coordinator

Family Services Coordinator

Client Services Project Coordinator

Client Coordinator

Client Development Coordinator

NYC Early Intervention- Initial Service Coordinator

Client Video Production Coordinator: US

Inbound Patient Account Services Coordinator (Remote)

MSP Service Coordinator

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