Top 14151 Client transition manager Jobs

S/4 HANA RISE Client Delivery Manager
SAP NS2 —Remote
- $113,965.47 - $237,248.73 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
Quick Apply
Defense Fuels Program Manager
EX FIS US, INC —Durham, NH
- $40,000 - $50,000 a year
- Full-time
- Military
- Office
- Project management
Quick Apply
Bilingual Full-Time Licensed Clinical Lead (LCSW, LMFT, LMHC, LPCC)
Positive Development —Whittier, CA
- $80,000 - $100,000 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- Paid parental leave
- Paid holidays
Quick Apply
13d
Full-Time Licensed Clinical Lead (LCSW, LMFT, LMHC, LPCC)
Positive Development —Whittier, CA
- $80,000 - $100,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Senior HVAC Estimator
Anron Air Systems Inc. —West Babylon, NY
- From $180,000 a year
- Full-time
- 5 years
- Experience equivalent to degree accepted
- In-person
- Health insurance
- 401(k)
Quick Apply
13d
Attorney (2 Year Legal Fellow)
The Formation Project —North Charleston, SC
- $58,000 - $80,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Analysis skills
- Flexible spending account
- Paid time off
Quick Apply
Plaintiff Personal Injury Attorney
MW Law Firm —Chino, CA
- $90,000 - $120,000 a year
- Full-time
- Writing skills
- Mentoring
- In-person
- Paid time off
Quick Apply
12d
Special Educator
Easterseals Hawaii —Lihue, HI
- $63,500 - $68,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Current TB test
Revenue Operations Manager
Homestyle Direct —Franklin, TN
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Clinical Director: Community Support & ECM
Newlife Discovery Project, Inc. —Redding, CA
- $150,000 - $170,000 a year
- Full-time
- Background check
- LMFT
- RN License
- Health insurance
- Dental insurance
Quick Apply
Licensed Mental Health Professional - (CTI)
Interborough Developmental and Consultation Center —Brooklyn, NY
- $75,000 a year
- Full-time
- Word processing
- Mid-level
- Master's degree
- Profit sharing
- Loan repayment program
Quick Apply
Commercial Construction Project Manager (Drywall/Metal Framing)
Ironwood Commercial Builders, Inc. —Concord, CA
- $110,000 - $165,000 a year
- Full-time
- Carpentry
- Microsoft Word
- Construction site
- Profit sharing
- Paid holidays
Quick Apply
RN-Full Time PM or NOC Registered Licensed Nurse -$12,000SignOnBonus(Full Time)
Prairie St. John's —Fargo, ND
- From $34 an hour
- Overtime
- RN License
- Inpatient
- Adolescents
- Health insurance
- Dental insurance
Quick Apply
13d
Full-Time Licensed Clinical Lead (LCSW, LMFT, LMHC, LPCC)
Positive Development —Los Angeles, CA
- $80,000 - $100,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Case Manager 3/Driver (Masters Degree)
U.S.Vets Wai'anae —Waianae, HI
- $53,361 - $55,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- BLS Certification
- Mileage reimbursement
- Health insurance
Quick Apply
Nurse Care Manager w/ Homeless Population (FT ONSITE, FLEX HOURS)
Kelly Collaborative Medicine —Rockville, MD
- $76,000 - $80,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Free parking
- Health insurance
Quick Apply
Clinical Lead – Field-Based/Travelling In-Home Autism Services (LCSW, LMFT, LPC-S, LMHC)
Positive Development —Annapolis, MD
- $80,000 - $100,000 a year
- Full-time
- LMFT
- Management
- Licensed Clinical Social Worker
- Mileage reimbursement
- Paid parental leave
Quick Apply
Registered Nurse / Case Manager – Hybrid $5000 Sign-on
A & D Home Health Care —Saginaw, MI
- From $67,500 a year
- Full-time
- Hybrid work
- Nursing
- RN License
- HIPAA
- Travel reimbursement
- Mileage reimbursement
Quick Apply
11d
Clinical Case Management and Wellness Counselor (Korean, ASW) (1.0 FTE)
Korean Community Center of the East Bay —San Leandro, CA
- $75,000 - $80,000 a year
- Email
- Hybrid work
- Background check
- School experience
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
Senior Project Manager
Tomball Controls —Von Ormy, TX
- Full-time
- Engineering
- High school diploma or GED
- Travel
Quick Apply

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S/4 HANA RISE Client Delivery Manager

SAP NS2 -
Remote

Quick Apply

Job Details

Full-time
$113,965.47 - $237,248.73 a year

Qualifications

Customer relationship building
Application systems
Incident Escalation
Managing clients in a customer support role
IT infrastructure
Schedule management
Bachelor's degree
Customer relationship management
Organizational skills
Managing projects
Business Administration
Escalation handling

Full Job Description

The Client Delivery Manager (CDM) serves as primary point of contact for SAP NS2 Cloud Customers of NS2 Cloud Services, mainly focusing on S/4 HANA RISE Private Cloud Edition (PCE) in the Commercially Regulated Environment (CRE) and Cloud Application Services (CAS). The CDM drives end-to-end customer engagement from signature onwards, particularly customer onboarding, continuous service delivery, release and maintenance project initiation, architecture and governance coaching, relationship management, and renewal initiation.

The Client Delivery Manager is expected to maintain customer satisfaction through issue mitigation and escalation management, to build strong relationships with key customer stakeholders and helping customers maximize the value of their partnership with SAP NS2. Additionally, the CDM bears commercial responsibility for the engagement and creates upsell opportunities.

Engagement Management:

Conducts regular quarterly business review meetings with the customer to discuss the service quality
Delivers a quarterly balanced scorecard with KPI’s to ensure overall customer satisfaction (performance review)
Proposes and discusses improvement potential
Conducts service and business planning meetings to understand customer business needs
Explains aspects of SAP NS2's overall cloud strategy and the growing portfolio to ensure adoption of S/4HANA and cloud standardization and to drive transformation towards SAP NS2 Cloud Solutions

Delivery Management:

Orchestrates onboarding and transition projects
Manages overall service and project delivery according to planned scope, budget and milestones
Single point of contact for service and support requirements of the customer regarding SAP NS2 cloud solutions
Supports delivery and operations teams to perform and drive root cause analysis to completion
De-escalates critical customer situations
Supports critical customer situations in conjunction with teams from Mission Control Center (MCC) and Operations Control Center (OCC) if applicable
Supports the preparation of proposals, solution assessments and service scoping exercises
Ensures feedback loop into development and operations unit
Plans and manages customer release and maintenance activities (establish a customer IT calendar)
Develops & implements quality plans for the customer
Ensures service plan execution for Enhanced Managed Services and Cloud Application Services
Creates and delivers monthly service reporting

Account Management:

Identify upsell opportunities
Collaborates with sales to ensure upsell and renewal (participate in the deal review meetings if applicable)
Enable & ensures customer satisfaction surveys
Drive & reviews SLA service credit cases
General overview of commercial responsibility (SLA credit vs. profit)
Supports commercial change requests
General overview of sizing and pricing of upcoming change requests
Runs Cloud Application Services operating profit reviews
Liaises with different SAP NS2 stakeholders involved in the accounts, to ensure success and integration with neighbored teams

Education and Experience Requirements:

Minimum Bachelor’s Degree or equivalents in Business Administration, Computer Science, Technical Engineering, Economics or related field. Years of experience may be used in lieu of a degree.
At least 5+ years of customer facing experience, with demonstrated expertise in escalation handling and procedures.
Ability to quickly understand NS2 Cloud business and services
Excellent customer focus / Networking / Relationship Building / Results-driven / Self-organized / Decision making
Knowledge of one or more functional business processes (Logistic, Finance, etc.)
Project Management
Fundamentals / Infrastructure know-how and technical understanding and perspective on current IT trends
Ability to manage multiple customers, proactive engagement to reduce escalations
Technical and application developing skills for different cloud solutions – S/4 HANA, BTP, SAC preferred.
Demonstrated openness to adopting new technologies, including AI and automation, with a willingness to evolve processes and ways of working as the organization advances.
Experience with SAP preferred

Desired Professional Training & Certification:

ITIL knowledge and skills are beneficial (Foundation Level)
SAP NS2 Cloud models / solutions / operation processes

Pay: $113,965.47 - $237,248.73 per year

Work Location: Remote

Quick Apply

Refine Your Search

client transition manager jobs

S/4 HANA RISE Client Delivery Manager

Defense Fuels Program Manager

Bilingual Full-Time Licensed Clinical Lead (LCSW, LMFT, LMHC, LPCC)

Full-Time Licensed Clinical Lead (LCSW, LMFT, LMHC, LPCC)

Senior HVAC Estimator

Attorney (2 Year Legal Fellow)

Plaintiff Personal Injury Attorney

Special Educator

Revenue Operations Manager

Clinical Director: Community Support & ECM

Licensed Mental Health Professional - (CTI)

Commercial Construction Project Manager (Drywall/Metal Framing)

RN-Full Time PM or NOC Registered Licensed Nurse -$12,000SignOnBonus(Full Time)

Full-Time Licensed Clinical Lead (LCSW, LMFT, LMHC, LPCC)

Case Manager 3/Driver (Masters Degree)

Nurse Care Manager w/ Homeless Population (FT ONSITE, FLEX HOURS)

Clinical Lead – Field-Based/Travelling In-Home Autism Services (LCSW, LMFT, LPC-S, LMHC)

Registered Nurse / Case Manager – Hybrid $5000 Sign-on

Clinical Case Management and Wellness Counselor (Korean, ASW) (1.0 FTE)

Senior Project Manager

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