Top 1295 Communications representative Jobs in Frederick, Md

Help Desk Representative
Smart Start —Frederick, MD
- Full-time
- Remote
- Microsoft Excel
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
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9h
Communications Representative - Switchboard - Full-time
Frederick Health —Frederick, MD
- $17.51 - $20.93 an hour
- Overtime
- Hospital
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
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Communications Representative - Switchboard - Part time
Frederick Health —Frederick, MD
- $17.51 - $20.93 an hour
- Overtime
- Hospital
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
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6d
Class A CDL Driver, M-F, Home for Dinner, Regional Routes!
Conservit —Hagerstown, MD
- $24 an hour
- Full-time
- Clean driving record
- Customer service
- DOT physical examination
- Disability insurance
- Health insurance
Inside Sales Representative
The Daston Corporation —Leesburg, VA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
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Sales Representative
Power Home Remodeling —Frederick, MD
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
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Entry Level Sales Representative
Power Home Remodeling —Frederick, MD
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
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Heavy Equipment Operator III, IV: Year Round Work
Conservit —Hagerstown, MD
- $22 - $30 an hour
- 8 hour shift
- Pass drug screening
- English
- Mid-level
- Disability insurance
- Health insurance
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Sales Representative
Power Home Remodeling —Gaithersburg, MD
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
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Entry Level Sales Representative
Power Home Remodeling —Gaithersburg, MD
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
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HVAC Sales Representative
NAC Mechanical Services —Gaithersburg, MD
- From $125,000 a year
- Full-time
- Salesforce
- Mid-level
- Microsoft Office
- Health savings account
- Disability insurance
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Commercial Tire Sales Representative
McCarthy Tire Service —Hagerstown, MD
- $65,000 - $80,000 a year
- Background check
- Microsoft Outlook
- Customer service
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4d
Product Promoter
MSI —Dulles, VA
- Weekends as needed
- Microsoft Outlook
- Up to 50% travel
- Merchandising
- Disability insurance
- Health insurance
Veterinarian - Managing
National Veterinary Associates —Frederick, MD
- $125,000 - $150,000 a year
- Email
- 5 years
- Surgery
- Mentoring
- Continuing education credits
- Disability insurance
Outside Sales Representative
Primary Solutions Corp —Frederick, MD
- $99,400.21 - $226,611.00 a year
- Part-time
- Background check
- Driver's License
- US work authorization
- Paid training
- Mileage reimbursement
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Account Executive- Hagerstown
Electronic Merchant Systems —Hagerstown, MD
- From $40,000 a year
- Full-time
- Background check
- Sales
- Business development experience
- Health insurance
- Dental insurance
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Maintenance Sales Representative
NAC Mechanical Services —Gaithersburg, MD
- $74,000 - $90,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
8d
Outside Sales Representative
AmeriPro Roofing —Gaithersburg, MD
- Weekends as needed
- Mid-level
- Driver's License
- Driving
Quick Apply
2d
Project Manager
Fitzgerald's Heavy Timber Construction Inc. —Thurmont, MD
- $70,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Construction site
- Pass drug screening
- Paid time off
Quick Apply
Outside Sales - MD
Presidential Exteriors —Rockville, MD
- $150,000 - $250,000 a year
- Urgently hiring
- Bachelor of Science
- Public speaking
- Mid-level
- Wellness program
- Paid parental leave
Quick Apply
14d

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Help Desk Representative

Smart Start -
Frederick, MD

Quick Apply

Job Details

Full-time
9 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
Life insurance

Qualifications

Microsoft Excel
High school diploma or GED
Productivity software

Full Job Description

Help Desk Representative

_______________________________________________________________

DEPARTMENT: Service Call Center

REPORTS TO: Help Desk Manager

FLSA: Full Time, Non-Exempt (Hourly)

Schedule: Monday-Friday, 6:30am-9:00pm CST

Saturday 7:00am-8:00pm CST

Sunday 1:00pm-5:00pm CST

*This is a fully remote position, and all necessary equipment will be provided to ensure a productive and comfortable work environment*

Why You Should Join Us!

A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading, innovative technology

Position Summary

The Help Desk Representative is responsible for handling the Care Center’s inbound calls, primarily from technicians in the field, and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Specialist, Technical Services will uphold Smart Start’s credible reputation in the alcohol monitoring community.

Essential Duties and Responsibilities

Answer incoming calls, primarily from Smart Start’s client facing technicians in the field, and respond appropriately.
Provide product and service information to callers and clients.
Identify, research, and resolve clients’ complaints using applicable resources appropriately.
Partner internally and externally with a positive and collaborative attitude and professional communication.
Identify and escalate issues appropriately.
Route calls to appropriate resources.
Conduct follow up client calls when necessary.
Upsell products, programs, and services to existing clients.
Complete call logs and reports.
Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly.
Analyze, consolidate, validate, enter, and track data.
Organize and maintain records and filing systems.
Gather data from multiple technology systems.
Handle documents utilizing various office equipment.
Adhere to company policies, procedures, and expectations of confidentiality.
Provide general Care Center support as needed.
Perform other duties as assigned.

Qualifications

High school diploma or equivalent
6+ months relevant experience
Computer skills including Microsoft Office suite: Word, Excel, and Power Point
Professional verbal, non-verbal, and written communication skills
Strong attention to detail and sense of urgency for successful multitasking
Courteous yet courageous interpersonal skills
Adaptability and resourceful thinking for potentially challenging or high stress situations
Self and audience awareness

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

#LI-Remote

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Refine Your Search

communications representative jobs in frederick, md

Help Desk Representative

Communications Representative - Switchboard - Full-time

Communications Representative - Switchboard - Part time

Class A CDL Driver, M-F, Home for Dinner, Regional Routes!

Inside Sales Representative

Sales Representative

Entry Level Sales Representative

Heavy Equipment Operator III, IV: Year Round Work

Sales Representative

Entry Level Sales Representative

HVAC Sales Representative

Commercial Tire Sales Representative

Product Promoter

Veterinarian - Managing

Outside Sales Representative

Account Executive- Hagerstown

Maintenance Sales Representative

Outside Sales Representative

Project Manager

Outside Sales - MD

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