Top 388 Complex case manager Jobs in Warren, Mi

Benefits Account Manager
NFP Corp —Sterling Heights, MI
- $52,000 - $92,000 a year
- Full-time
- Hybrid work
- Background check
- Public speaking
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Physician and Community Liaison - Full Time
RestorixHealth —Warren, MI
- Full-time
- Hospital
- Bachelor's degree
- In-person
- Health savings account
- AD&D insurance
Quick Apply
10d
Physical Therapist
Sevita —Farmington Hills, MI
- $40 - $53 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Bachelor's degree
Home Health RN Clinical Manager
Optimal Care —Bingham Farms, MI
- $93,500 - $104,000 a year
- Overtime
- Background check
- Nursing
- RN License
- Mileage reimbursement
- Health savings account
Quick Apply
Primary Care Physician
ChenMed —Detroit, MI
- $221,141 - $315,915 a year
- Weekends as needed
- Medicine
- Microsoft Outlook
- BLS Certification
- Opportunities for advancement
Primary Care Physician
ChenMed —Southfield, MI
- $221,141 - $315,915 a year
- Weekends as needed
- Medicine
- Microsoft Outlook
- BLS Certification
- Opportunities for advancement
Registered Nurse Care Manager
Internal Medicine - Multiple Offices —Bloomfield Hills, MI
- From $35 an hour
- Full-time
- RN License
- Computer literacy
- Primary Care
- Health savings account
- Health insurance
Quick Apply
Program Manager
D-Riven Engineered Solutions —Canton, MI
- $90,000 - $135,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist
Sevita —Farmington Hills, MI
- PRN
- Management
- Physical & Rehabilitation Medicine
- Mid-level
- Paid holidays
- Paid time off
Registered Nurse - Case Manager - Detroit Michigan
Oak Street Health —Detroit, MI
- $66,575 - $142,576 a year
- Full-time
- Nursing
- RN License
- Primary Care
- Health insurance
- Dental insurance
Social Worker Care Manager- Contingent
McLaren Oakland —Pontiac, MI
- From $28.45 an hour
- Per diem
- BLS Certification
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
7d
Primary Care Physician
ChenMed —Eastpointe, MI
- $221,141 - $315,915 a year
- Full-time
- Microsoft Outlook
- Primary Care
- English
- Opportunities for advancement
Associate Center Clinical Director
ChenMed —Eastpointe, MI
- $238,832 - $341,189 a year
- Weekends as needed
- Medicine
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Director of Quality Improvement
Jewish Family Service of Metropolitan Detroit —West Bloomfield Township, MI
- Mid-level
- 3 years
- Master's degree
Quick Apply
Clinical Liaison
Select Specialty Hospital - Oakland —Pontiac, MI
- Full-time
- RN License
- Mid-level
- Critical & Intensive Care
- Dental insurance
- Paid time off
Quick Apply
Area Director
Sevita —Livonia, MI
- $110,000 - $125,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Paid time off
8d
Residential Supervisor
Sevita —Farmington Hills, MI
- $42,000 - $53,000 a year
- Full-time
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Paid time off
Patient Access Liaison- Tepezza- Detroit, MI
Amgen —Detroit, MI
- $158,394 - $222,256 a year
- Weekends as needed
- Doctoral degree
- Up to 50% travel
- HIPAA
- Disability insurance
- Health insurance
3d
Independent Contractor - Adult Mental Health Outpatient Case Manager/Support Coordinator
Pulse Community Health —Detroit, MI
- $25 - $40 an hour
- Part-time
- Hybrid work
- Clean driving record
- Writing skills
- Adults
Quick Apply
4d
Customer Success Manager, Tier 1 (Central)
Eltropy Inc. —Detroit, MI
- $125,000 - $140,000 a year
- Remote
- 5 years
- Analysis skills
- Travel

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Benefits Account Manager

NFP Corp -
Sterling Heights, MI

Quick Apply

Job Details

Permanent | Full-time
$52,000 - $92,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Vendor relationship building
Life & Health Insurance License
Stakeholder relationship building

Full Job Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

The Account Manager is responsible for working with Agents to service client accounts. This role involves managing the renewal process from start to finish, leading open enrollment presentations, and taking an active role in client relationship building. The Account Manager will also be responsible for day-to-day client service, project management, and vendor coordination.

Essential Duties and Responsibilities:

Client Interaction and Relationship Management:

Day-to-Day Client Point of Contact: Serve as the primary contact for clients, addressing their needs and concerns promptly and effectively. Maintain regular communication with clients to ensure their satisfaction and address any issues that arise.
Relationship Building: Build and deepen relationships with clients, fostering trust and long-term partnerships. Engage in client relationship-building activities, including in-person meetings and events.
Client Meetings: Take an active role in client meetings, presenting information and addressing client questions. Prepare materials for presentations and communications, ensuring they are clear and professional.

Project and Deliverable Management:

Delivery and Execution of Deliverables: Own the delivery and execution of all client deliverables, ensuring they are completed accurately and on time. Coordinate with internal teams to ensure all client requirements are met.
Project Management: Manage the lifecycle and renewal process for client accounts, including planning, execution, and follow-up. Develop and maintain project plans to ensure successful completion of all client-related projects.
Implementation Lead: Lead the implementation of new business and open enrollment processes, ensuring smooth transitions and successful outcomes. Coordinate with clients and vendors to manage implementation timelines and deliverables.

Vendor and Shared Services Coordination:

Vendor Coordination: Coordinate with vendors to ensure seamless service delivery and address any issues that arise. Develop and maintain strong relationships with vendor representatives to enhance service quality.
Shared Services Coordination: Ensure shared services and other support functions are executing effectively to meet client needs. Collaborate with internal teams to ensure all aspects of client service are covered.

Compliance and Regulatory Support:

Benefit Plan Reviews: Review benefit plan summaries and carrier source documents for accuracy, ensuring compliance with regulatory requirements. Understand and articulate complex regulatory language and rules to clients.
Compliance Support: Partner with the Compliance Team to support client needs and ensure compliance with plan documents and summary plan descriptions. Stay informed about relevant legislative guidelines and updates, including COBRA, HIPAA, ERISA, Section 125, and Health Care Reform.
Oversees the 5500 process in coordination with vendors and partners when necessary.

Renewal and Marketing Process:

Renewal and Marketing Process: Manage the renewal and marketing process from start to finish, negotiating with carriers and recommending renewal actions. Develop and execute marketing plans in collaboration with Consultants and Analysts.

Client Resources:

Update employee and client communications and ensure all information is current after enrollment or coverage changes. Enter client data promptly into CRM systems (e.g., Salesforce).

General Administrative Support:

Documentation and Reporting: Maintain accurate and up-to-date documentation of client interactions, deliverables, and project progress. Prepare regular reports for internal and client review.
Team Collaboration: Work closely with team members to ensure cohesive and efficient service delivery. Participate in team meetings and contribute to the development of best practices and process improvements.

Knowledge, Skills, and/or Abilities:

Strong understanding of benefits administration, industry trends, and carrier products and services.
Proven ability to manage client relationships and anticipate client needs.
Excellent communication skills, both written and oral.
Strong Microsoft Excel and PowerPoint skills.
Project management skills with the ability to manage multiple priorities effectively.
Ability to work independently and as part of a team.
Effective time management and decision-making skills.
Presentation and public speaking abilities.
Diligent follow-up skills

Education and/or Experience:

3+ years of experience in benefits account management or a related field.
Preferably a bachelor's degree.

Certificates, Licenses, Registration: Life & Health Insurance License

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $52,000 to $92,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Job Types: Full-time, Permanent

Pay: $52,000.00 - $92,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Sterling Heights, MI 48310

Quick Apply

Refine Your Search

complex case manager jobs in warren, mi

Benefits Account Manager

Physician and Community Liaison - Full Time

Physical Therapist

Home Health RN Clinical Manager

Primary Care Physician

Primary Care Physician

Registered Nurse Care Manager

Program Manager

Physical Therapist

Registered Nurse - Case Manager - Detroit Michigan

Social Worker Care Manager- Contingent

Primary Care Physician

Associate Center Clinical Director

Director of Quality Improvement

Clinical Liaison

Area Director

Residential Supervisor

Patient Access Liaison- Tepezza- Detroit, MI

Independent Contractor - Adult Mental Health Outpatient Case Manager/Support Coordinator

Customer Success Manager, Tier 1 (Central)

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