Top 181629 Complex service manager Jobs

Retail Banking Manager
Dairy State Bank —Rice Lake, WI
- Full-time
- Background check
- Management
- Customer service
- Health savings account
- Health insurance
Quick Apply
Finance/Budget Manager
Washington State University —Pullman, WA
- $4,942.10 - $7,569.55 a month
- Online Application
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Engineered Wood Products (EWP) Manager
INTERNATIONAL WOOD PRODUCTS LLC —Tumwater, WA
- $100,000 - $130,000 a year
- Full-time
- 7 years
- Construction site
- Customer service
Quick Apply
Principal-in-Charge/Vice President - Public Works
Huitt-Zollars —Oklahoma City, OK
- Full-time
- Bachelor of Science
- Research
- Office
- Commuter assistance
- AD&D insurance
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Maintenance & Reliability Manager
Poclain Hydraulics Inc —Sturtevant, WI
- $125,000 - $150,000 a year
- 7 years
- Engineering
- Mentoring
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Rehab Supervisor (Physical Therapist) - Home Health
NEOGREEN Solutions —Los Angeles, CA
- $130,000 a year
- CPR Certification
- Management
- BLS Certification
- Paid holidays
- Health insurance
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Assistant Branch Manager (Creedmoor Branch)
Atlantic Union Bank —Raleigh, NC
- $48,517 - $72,721 a year
- Computer literacy
- Writing skills
- Mid-level
- Profit sharing
Commercial Launch & Deployment Manager
Mill —San Bruno, CA
- $160,000 - $200,000 a year
- Computer literacy
- Residential
- 3 years
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Fabrication Operations Manager
Sanmina Corporation —Fremont, CA
- $150,000 - $200,000 a year
- Supervising experience
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Business Manager
East Allegheny School District —North Versailles, PA
- $100,000 - $115,000 a year
- Full-time
- Background check
- School experience
- CPA
- Health insurance
- Dental insurance
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Senior Accountant
Hawaiian Properties —Honolulu, HI
- $70,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Research
- Windows
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Project Manager - Engineering
Catalent —Madison, WI
- Email
- 5 years
- Organizational skills
- Senior level
- Paid holidays
- Health insurance
Banking Loan Operations Manager (5yrs banking exp required)
Ozark Bank —Ozark, MO
- $41,000 - $60,000 a year
- Full-time
- Management
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d
Program Manager
Vallen Distribution, Inc —Phoenix, AZ
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
FPGA Design Manager / Section Lead
BAE Systems Inc. —Totowa, NJ
- $153,377 - $260,743 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer Science
- Master's degree
- Health savings account
- Paid holidays
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Service Operations Manager
Cox-Powell Corporation —Williamsburg, VA
- $70,000 - $120,000 a year
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Procurement Manager
RokPower Utilities —Phoenix, AZ
- $130,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Lead Finance Manager
Cornell Cooperative Extension —Voorheesville, NY
- $85,000 a year
- Full-time
- Office
- Finance
- GAAP
- Travel reimbursement
- Paid holidays
IT Manager of Service & Support
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply

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Retail Banking Manager

Dairy State Bank
Rice Lake, WI

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Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Customer service
High school diploma or GED
Attention to detail
Bank experience
Financial services
Training & development
Leadership

Full Job Description

We are seeking an energetic and detail-oriented Retail Banking Manager specializing in the financial sector to lead our customer support team. In this pivotal role, you will drive excellence in client interactions, oversee service operations, and ensure the delivery of top-tier financial customer experiences. Your leadership will inspire a motivated team, foster strong client relationships, and uphold our commitment to exceptional service standards. This position offers a dynamic environment where your project management skills will shine, empowering you to make a meaningful impact every day.

Duties

Manage and oversee daily customer service activities. Monitor and document errors to ensure efficiencies and reduce errors
Responsible for ensuring compliance is adhered to for customer service-related policies, procedures and standards. Ensure that customer service staff are also in compliance
Knows all features and benefits of the Bank’s service and products. Ensure that staff is trained.
Recruit, train, coach, and motivate customer service staff; create schedules, manage and evaluate performance.
Acts as an escalation point for customer complaints, answering complex inquiries and solving problems relating to the Bank’s products and services
Train or arrange training for employees relating to their job duties or in company policies, procedures
Works together with Management to ensure compliance and training needs are being met
Identify recurring issues in support processes and implement policy changes to improve the overall customer experience
Interpret and communicate company policies and procedures to customer service employees
Assist customers with accounts – opening personal and business accounts including checking, savings, money market, IRAs, HSAs, CDs, and IntraFi.
Assist customers with banking services - including personal and business safe deposit boxes, online and mobile banking, mobile and remote deposit, bill pay, overdraft protection, phone banking, and managing account, debit card and travel alerts.
Assist customers with debit/ATM cards including ordering and cancelling cards, lost and stolen cards, processing customer transaction disputes, travel exemptions, limit increases, CAMS alerts, and related reports and customer questions.
Assist internal and external auditors, internal Bank personnel with any compliance requests for exams or audits
Work with staff to complete year end tasks (reporting, filing, mailings, etc.)
Represent the Bank at local events and build referral networks
Other duties/projects as assigned.

Experience

5-7 years of management or supervisory experience within a customer service environment, preferably in financial services or banking
Strong project management skills with a track record of leading initiatives from conception through execution
Demonstrated leadership capabilities with the ability to motivate teams and manage diverse groups effectively
Experience reading and interpreting legal documents
Excellent communication skills—both verbal and written—to convey complex information clearly and persuasively
Skilled in analysis and problem-solving to assess situations swiftly and develop strategic solutions

Join us to be part of a forward-thinking organization committed to delivering outstanding financial customer service. Your expertise will help shape memorable client experiences while advancing your career in a vibrant, supportive environment.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Financial services: 5 years (Required)
managerial: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

complex service manager jobs

Retail Banking Manager

Finance/Budget Manager

Engineered Wood Products (EWP) Manager

Principal-in-Charge/Vice President - Public Works

Maintenance & Reliability Manager

Rehab Supervisor (Physical Therapist) - Home Health

Assistant Branch Manager (Creedmoor Branch)

Commercial Launch & Deployment Manager

Fabrication Operations Manager

Business Manager

Senior Accountant

Project Manager - Engineering

Banking Loan Operations Manager (5yrs banking exp required)

Program Manager

FPGA Design Manager / Section Lead

Program Manager

Service Operations Manager

Procurement Manager

Lead Finance Manager

IT Manager of Service & Support

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