Top 162728 Complex service manager Jobs

Global Transportation Senior Manager
OTR Engineered Solutions —Rome, GA
- Weekends as needed
- Hybrid work
- Background check
- Customer service
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
13d
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Director of Project Management
CCI Industrial Constructors —Brighton, MI
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Generator Service Manager
C & R Electric —Shepherd, MI
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Senior Account Executive
Preferred Electric —Bloomingdale, IL
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Plumbing Field Supervisor / Manager
Werner Plumbing & Heating —Cheboygan, MI
- $90,000 - $110,000 a year
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Service Operations Manager
Cox-Powell Corporation —Williamsburg, VA
- $70,000 - $120,000 a year
- Ability to walk for extended periods
- ERP systems
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Route Technician
FAMILY ENTERTAINMENT GROUP LLC —Philadelphia, PA
- $25 an hour
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Branch Manager
Midwest Restoration —Wausau, WI
- $70,000 - $80,000 a year
- Full-time
- Construction site
- Office
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Payroll Manager
University of Tennessee Medical Center —Knoxville, TN
- Full-time
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Outside Sales Rep (Ohio)
Neenah Foundry Company —Neenah, WI
- From $73,500 a year
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Branch Operations Manager-Charleston, SC
Raymond James Financial, Inc. —Columbia, SC
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Print Production Manager (PPM) - Customer Service & Project Management
Hudson Printing —Carlsbad, CA
- $24 - $27 an hour
- Full-time
- English
- Mid-level
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- Health insurance
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3d
Traveling Automotive Technician
Vintage Broncos, LLC —Buford, GA
- $70,000 - $90,000 a year
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- ASE Certification
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Global Transportation Senior Manager

OTR Engineered Solutions -
Rome, GA

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Export management
General freight transportation
Rail transportation
Customs regulations compliance
Teamwork
Confidential information handling
Air freight
Operations management
Less-than-truckload (LTL) transportation
Customer service
Team leadership
Air cargo operations
Ocean freight
Logistics
Intermodal transportation
Transportation management systems
Managing budgets in a finance role
Multimodal transportation
Bachelor's degree
Supply chain management solutions (enterprise solutions)
Distribution management
Air transportation logistics
Financial data management
Leading team collaboration initiatives
Logistics
Air cargo transportation
Project leadership
International trade regulations
Data analytics technologies
Logistics planning

Full Job Description

The Global Transportation Senior Manager leads the development and execution of OTR’s global transportation strategy, ensuring the efficient, cost-effective, and compliant movement of goods across domestic and international markets. This role provides enterprise-level leadership across transportation operations, carrier management, freight procurement, logistics optimization, and continuous improvement, while advancing customer service, inventory, trade compliance, and financial objectives. The position partners closely with Supply Chain, Operations, Sales, Customer Service, Finance, and third-party logistics providers (3PLs) to build and sustain a world-class transportation network.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Transportation Strategy

o Develops and executes a global transportation strategy aligned with OTR’s growth agenda.

o Defines and implements long-range transportation road maps for domestic and international distribution.

o Identifies and prioritizes opportunities to improve service performance, reduce transportation costs, and increase network efficiency.

o Leads transportation network design and optimization initiatives across the enterprise.

Carrier & Freight Management

o Builds and maintains strategic relationships with global ocean, air, rail, parcel, LTL, FTL, and intermodal carriers.

o Leads transportation sourcing events, carrier negotiations, and contract management activities.

o Evaluates carrier performance through scorecards, service-level metrics, and quarterly business reviews.

o Diversify the carrier portfolio to mitigate capacity, service, and geopolitical risk.

Global Logistics Operations

o Provides oversight of daily transportation execution across all regions.

o Partners with business units and carriers to ensure reliable on-time pickup and delivery performance.

o Oversees freight planning, routing, shipment visibility, and exception management processes.

o Manages transportation management systems (TMS) and logistics technology capabilities.

Performance Management & Analytics

o Develops and tracks key SIOP metrics such as forecast accuracy, service levels, and inventory health.

o Provides executive reporting and insights to drive informed decision-making.

o Leverages data visualizations and analytics tools to communicate trends, risks, and opportunities.

Cost Management

o Develops and manages annual transportation budgets.

o Delivers freight savings through network optimization, modal conversion, and continuous improvement initiatives.

o Monitors freight spends against budget and provides executive-level reporting on performance trends.

o Analyzes transportation cost drivers and implements corrective actions to improve financial performance.

International Trade & Compliance

o Ensures compliance with global import and export regulations.

o Oversees customs brokerage activities and related operational controls.

o Partners with Trade Compliance on tariffs, duties, Incoterms, and regulatory changes.

o Maintains compliance with government transportation regulations and security programs.

Continuous Improvement

o Leads Lean and Six Sigma Initiatives within transportation operations.

o Leverages transportation analytics and KPIs to improve service, cost, and operational performance.

o Deploys best practices across global logistics operations.

o Drives automation and digital transformations across transportation processes.

o Other duties can be assigned based on company needs and employee capabilities.

Competencies:

1. Strong Problem-Solving and Decision-Making Skills

2. Critical Thinking Skills

3. Communication and Presentation Proficiency

4. Time Management

5. Collaboration Skills

6. Personal Effectiveness/Credibility

7. Ethical Responsibility

8. Customer Service

9. Data Analytics

Required Skills / Abilities:

1. Strong analytical and problem-solving skills; ability to interpret complex data and communicate actional insights.

2. Exceptional leadership and facilitation skills; adept at driving alignment across multiple functions

3. Ability to handle highly sensitive business data and other information with confidentiality and discretion.

4. Ability to establish relationships of strong communication and network within OTR Engineered Solutions.

5. Ability to speak clearly and succinctly relative to needs, questions, goals, etc.

6. Able to act independently, operating on accurate details and excellent judgment.

7. Ability to collect, analyze, and present large amount of data.

Supervisory Responsibility:

This position does not have supervisory responsibilities. At times, the role will need to coordinate a group or a team in order to achieve company goals on an interim/project basis.

Work Environment:

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. At times, employee might be exposed to manufacturing environment, including forklift traffic, fumes, noise, and operating manufacturing equipment.

Physical Demands:

1. Prolonged periods of sitting at a desk and working on a computer.

2. Must be able to lift up to 15 pounds at times.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00AM to 5:00PM. In order to meet our customer demands and internal objectives, at times this role will be required to work outside of the normal schedule, including weekends.

Travel:

There may be occasional local day travel or overnight travel as it is related to training activities or support of assigned plants/locations.

Required Education and Experience:

· Bachelor’s degree in supply chain, Logistics, Business Administration, Engineering, or a related field.

· 10–15+ years of progressive transportation and logistics leadership experience.

· 5+ years leading global transportation operations.

· Experience managing annual transportation budgets exceeding $25M.

· Experience with international freight forwarding and customs operations.

· Strong knowledge of ocean freight, air freight, truckload (FTL), less-than-truckload (LTL), rail, parcel, and intermodal transportation.

· Experience with Transportation Management Systems (TMS).

· Advanced analytical and financial capabilities.

Preferred Education and Experience:

· Experience working in a fast pace, high-growth company.

· APICS certification or other related Supply Chain certifications

· Project Management experience.

· Manufacturing, distribution or global supply chain experience.

· Master’s degree in supply chain, Business Administration, or related field.

Preferred Certifications

· Council of Supply Chain Management Professionals SCPro™ certification.

· Association for Supply Chain Management Certified Supply Chain Professional (CSCP).

· Institute for Supply Management Certified Professional in Supply Management (CPSM).

· Lean Six Sigma Green Belt or Black Belt certification.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other job duties and responsibilities may also be assigned by the incumbent’s manager at any time based upon Company need.

OTR Engineered Solutions is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Logistics: 4 years (Required)
Transportation management systems: 3 years (Required)

Work Location: Hybrid remote in Rome, GA 30161

Quick Apply

Refine Your Search

complex service manager jobs

Global Transportation Senior Manager

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