Top 187493 Complex service manager Jobs

Retail Banking Manager
Dairy State Bank —Rice Lake, WI
- Full-time
- Background check
- Management
- Customer service
- Health savings account
- Health insurance
Quick Apply
Settlement Manager (Legal)
Prestige Legal Solutions, P.C. —Los Angeles, CA
- From $70,000 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Free parking
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Chemist
ITW Global Brands —Houston, TX
- Full-time
- Master's degree
- Bachelor's degree
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Manager, Maintenance
Premium Waters —Riverside, MO
- Full-time
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- 5 years
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Property Claim Specialist
Colorado School Districts Self Insurance Pool —Centennial, CO
- $99,886 - $129,101 a year
- Full-time
- Microsoft Word
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Accounting Manager
Chalk Mountain Services —Fort Worth, TX
- Full-time
- Background check
- CPA
- 5 years
- Disability insurance
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Regional Sales & Customer Service Manager
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
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Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Accounting Manager
Gerdau —Jackson, MI
- From $136,960 a year
- Full-time
- Microsoft Excel
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- Health savings account
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10d
Country Club Office Manger
Quidnessett Country Club —North Kingstown, RI
- Full-time
- Microsoft Excel
- Writing skills
- Basic math
- Health insurance
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Construction Manager
Energy Transfer Partners —Houston, TX
- Full-time
- Clean driving record
- Construction site
- Engineering
- Profit sharing
- Paid time off
Quality Manager
GNS North America —Holland, MI
- Overtime
- Background check
- 5 years
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Quick Apply
Procurement Manager
RokPower Utilities —Phoenix, AZ
- $130,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Customer service
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- Health insurance
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Controller Finance & Operations Manager
CASH DEPOT LTD —Green Bay, WI
- $36 - $40 an hour
- Full-time
- 5 years
- Analysis skills
- GAAP
- Profit sharing
- Paid holidays
Quick Apply
Plumbing/Mechanical Project Manager (2+ Years Prior Experience)
Cooper Mechanical Solutions —Willow Grove, PA
- $80,000 - $125,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
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- Health savings account
Quick Apply
Senior Vice President - Operations
Confidential —Broward County, FL
- From $180,000 a year
- Full-time
- Background check
- Master's degree
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
9d
Quality Manager
Applied Laser Technologies —Schofield, WI
- Full-time
- Computer literacy
- Bachelor of Science
- ERP systems
- Health savings account
- Health insurance
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Mission Critical Construction Manager - Data Center
RF Services —Herndon, VA
- $170,000 - $180,000 a year
- Full-time
- Background check
- OSHA
- Construction site
- Health savings account
- Health insurance
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10d
Registered Nurse Case Manager - Bilingual Spanish
Oak Street Health —Bronx, NY
- $72,627 - $155,538 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Yacht Service Technician
Sun Country Marine —Seattle, WA
- From $75,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Retail Banking Manager

Dairy State Bank
Rice Lake, WI

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Customer service
High school diploma or GED
Attention to detail
Bank experience
Financial services
Training & development
Leadership

Full Job Description

We are seeking an energetic and detail-oriented Retail Banking Manager specializing in the financial sector to lead our customer support team. In this pivotal role, you will drive excellence in client interactions, oversee service operations, and ensure the delivery of top-tier financial customer experiences. Your leadership will inspire a motivated team, foster strong client relationships, and uphold our commitment to exceptional service standards. This position offers a dynamic environment where your project management skills will shine, empowering you to make a meaningful impact every day.

Duties

Manage and oversee daily customer service activities. Monitor and document errors to ensure efficiencies and reduce errors
Responsible for ensuring compliance is adhered to for customer service-related policies, procedures and standards. Ensure that customer service staff are also in compliance
Knows all features and benefits of the Bank’s service and products. Ensure that staff is trained.
Recruit, train, coach, and motivate customer service staff; create schedules, manage and evaluate performance.
Acts as an escalation point for customer complaints, answering complex inquiries and solving problems relating to the Bank’s products and services
Train or arrange training for employees relating to their job duties or in company policies, procedures
Works together with Management to ensure compliance and training needs are being met
Identify recurring issues in support processes and implement policy changes to improve the overall customer experience
Interpret and communicate company policies and procedures to customer service employees
Assist customers with accounts – opening personal and business accounts including checking, savings, money market, IRAs, HSAs, CDs, and IntraFi.
Assist customers with banking services - including personal and business safe deposit boxes, online and mobile banking, mobile and remote deposit, bill pay, overdraft protection, phone banking, and managing account, debit card and travel alerts.
Assist customers with debit/ATM cards including ordering and cancelling cards, lost and stolen cards, processing customer transaction disputes, travel exemptions, limit increases, CAMS alerts, and related reports and customer questions.
Assist internal and external auditors, internal Bank personnel with any compliance requests for exams or audits
Work with staff to complete year end tasks (reporting, filing, mailings, etc.)
Represent the Bank at local events and build referral networks
Other duties/projects as assigned.

Experience

5-7 years of management or supervisory experience within a customer service environment, preferably in financial services or banking
Strong project management skills with a track record of leading initiatives from conception through execution
Demonstrated leadership capabilities with the ability to motivate teams and manage diverse groups effectively
Experience reading and interpreting legal documents
Excellent communication skills—both verbal and written—to convey complex information clearly and persuasively
Skilled in analysis and problem-solving to assess situations swiftly and develop strategic solutions

Join us to be part of a forward-thinking organization committed to delivering outstanding financial customer service. Your expertise will help shape memorable client experiences while advancing your career in a vibrant, supportive environment.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Financial services: 5 years (Required)
managerial: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

complex service manager jobs

Retail Banking Manager

Settlement Manager (Legal)

Chemist

Manager, Maintenance

Property Claim Specialist

Accounting Manager

Regional Sales & Customer Service Manager

Program Manager

Accounting Manager

Country Club Office Manger

Construction Manager

Quality Manager

Procurement Manager

Controller Finance & Operations Manager

Plumbing/Mechanical Project Manager (2+ Years Prior Experience)

Senior Vice President - Operations

Quality Manager

Mission Critical Construction Manager - Data Center

Registered Nurse Case Manager - Bilingual Spanish

Yacht Service Technician

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