Top 186729 Complex service manager Jobs

Retail Banking Manager
Dairy State Bank —Rice Lake, WI
- Full-time
- Background check
- Management
- Customer service
- Health savings account
- Health insurance
Quick Apply
Chemist
ITW Global Brands —Houston, TX
- Full-time
- Master's degree
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Manager, Maintenance
Premium Waters —Riverside, MO
- Full-time
- Customer service
- 5 years
- Word processing
- Wellness program
- Disability insurance
Quick Apply
HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
Quick Apply
Property Claim Specialist
Colorado School Districts Self Insurance Pool —Centennial, CO
- $99,886 - $129,101 a year
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
Accounting Manager
Chalk Mountain Services —Fort Worth, TX
- Full-time
- Background check
- CPA
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Accounting Manager
Gerdau —Jackson, MI
- From $136,960 a year
- Full-time
- Microsoft Excel
- CPA
- Finance
- Health savings account
- Disability insurance
Quick Apply
10d
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Procurement Manager
RokPower Utilities —Phoenix, AZ
- $130,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Quality Manager
Applied Laser Technologies —Schofield, WI
- Full-time
- Computer literacy
- Bachelor of Science
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Regional Sales & Customer Service Manager
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
Quality Manager
GNS North America —Holland, MI
- Overtime
- Background check
- 5 years
- Office
Quick Apply
Occupancy Manager
North Fork Rancheria Indian Housing Authority —North Fork, CA
- $45,638 - $65,930 a year
- Full-time
- Writing skills
- Basic math
- Pass drug screening
- Health insurance
- Paid time off
Quick Apply
5d
IT Manager of Service & Support
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Program Manager
Vallen Distribution, Inc —Phoenix, AZ
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Plumbing/Mechanical Project Manager (2+ Years Prior Experience)
Cooper Mechanical Solutions —Willow Grove, PA
- $80,000 - $125,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Asset Manager II
Brockton Housing Authority —Brockton, MA
- $67,985 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Fabrication Project Manager
AKJOHNSTON Group —Anaheim, CA
- From $90,000 a year
- Full-time
- Background check
- Up to 50% travel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Tax Manager
SD Associates PC —Elkins Park, PA
- $120,000 - $160,000 a year
- Full-time
- Hybrid work
- CPA
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Materials Manager
AGC/ GarKenyon —Meriden, CT
- Full-time
- Background check
- 5 years
- Writing skills
- Health insurance
- Dental insurance
Quick Apply

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Retail Banking Manager

Dairy State Bank
Rice Lake, WI

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Customer service
High school diploma or GED
Attention to detail
Bank experience
Financial services
Training & development
Leadership

Full Job Description

We are seeking an energetic and detail-oriented Retail Banking Manager specializing in the financial sector to lead our customer support team. In this pivotal role, you will drive excellence in client interactions, oversee service operations, and ensure the delivery of top-tier financial customer experiences. Your leadership will inspire a motivated team, foster strong client relationships, and uphold our commitment to exceptional service standards. This position offers a dynamic environment where your project management skills will shine, empowering you to make a meaningful impact every day.

Duties

Manage and oversee daily customer service activities. Monitor and document errors to ensure efficiencies and reduce errors
Responsible for ensuring compliance is adhered to for customer service-related policies, procedures and standards. Ensure that customer service staff are also in compliance
Knows all features and benefits of the Bank’s service and products. Ensure that staff is trained.
Recruit, train, coach, and motivate customer service staff; create schedules, manage and evaluate performance.
Acts as an escalation point for customer complaints, answering complex inquiries and solving problems relating to the Bank’s products and services
Train or arrange training for employees relating to their job duties or in company policies, procedures
Works together with Management to ensure compliance and training needs are being met
Identify recurring issues in support processes and implement policy changes to improve the overall customer experience
Interpret and communicate company policies and procedures to customer service employees
Assist customers with accounts – opening personal and business accounts including checking, savings, money market, IRAs, HSAs, CDs, and IntraFi.
Assist customers with banking services - including personal and business safe deposit boxes, online and mobile banking, mobile and remote deposit, bill pay, overdraft protection, phone banking, and managing account, debit card and travel alerts.
Assist customers with debit/ATM cards including ordering and cancelling cards, lost and stolen cards, processing customer transaction disputes, travel exemptions, limit increases, CAMS alerts, and related reports and customer questions.
Assist internal and external auditors, internal Bank personnel with any compliance requests for exams or audits
Work with staff to complete year end tasks (reporting, filing, mailings, etc.)
Represent the Bank at local events and build referral networks
Other duties/projects as assigned.

Experience

5-7 years of management or supervisory experience within a customer service environment, preferably in financial services or banking
Strong project management skills with a track record of leading initiatives from conception through execution
Demonstrated leadership capabilities with the ability to motivate teams and manage diverse groups effectively
Experience reading and interpreting legal documents
Excellent communication skills—both verbal and written—to convey complex information clearly and persuasively
Skilled in analysis and problem-solving to assess situations swiftly and develop strategic solutions

Join us to be part of a forward-thinking organization committed to delivering outstanding financial customer service. Your expertise will help shape memorable client experiences while advancing your career in a vibrant, supportive environment.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Financial services: 5 years (Required)
managerial: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

complex service manager jobs

Retail Banking Manager

Chemist

Manager, Maintenance

HVAC Service Manager

Property Claim Specialist

Accounting Manager

Accounting Manager

Program Manager

Procurement Manager

Quality Manager

Regional Sales & Customer Service Manager

Quality Manager

Occupancy Manager

IT Manager of Service & Support

Program Manager

Plumbing/Mechanical Project Manager (2+ Years Prior Experience)

Asset Manager II

Fabrication Project Manager

Tax Manager

Materials Manager

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