Top 164687 Complex service manager Jobs

Client Support Manager
Barrett Distribution Centers —Olive Branch, MS
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
HVAC Service Technician (Journeyman)
MTech Mechanical —Eagle, CO
- $42 - $55 an hour
- On call
- Clean driving record
- Mid-level
- Ability to climb stairs
- Fuel card
- AD&D insurance
Quick Apply
Electrical Service Manager
Bright Future Electric —Huntsville, AL
- $80,000 - $110,000 a year
- Full-time
- Construction site
- System design
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
Senior Project Manager HCAI - Health Care
EPIC HCM —Santa Rosa, CA
- $185,000 - $205,000 a year
- Full-time
- Schematics
- Construction site
- 5 years
- Health insurance
- 401(k)
Quick Apply
Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
Service Manager
Ruan Transportation Management Systems —Marianna, FL
- Mid-level
- Math
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
Construction Superintendent
Aurora Launch Services —Kodiak, AK
- $110,186 - $134,368 a year
- Extended hours
- Background check
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Commercial HVAC field supervisor
MK Mechanical, LLC —Charlotte, NC
- $60,000 - $75,000 a year
- Full-time
- Clean driving record
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Foreman - HVAC
Shapiro & Duncan —Rockville, MD
- $32 - $55 an hour
- Weekends as needed
- Construction site
- English
- High school diploma or GED
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Regional Sales & Customer Service Manager
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
HVAC & Refrigeration - Service Technician - Commercial
Maintenx International Service Management Group Inc —Savannah, GA
- $25 - $38 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- 3 years
- Health insurance
- Paid time off
Quick Apply
Senior Account Executive
Preferred Electric —Bloomingdale, IL
- $140,000 - $210,000 a year
- Email
- Background check
- 7 years
- Construction site
- Paid holidays
- Health insurance
Quick Apply
Production Manager Data Center Infrastructure
Sanmina Corporation —Fremont, CA
- $120,000 - $160,000 a year
- 7 years
- Master's degree
- Supervising experience
- Paid holidays
- Disability insurance
Histocompatibility Lab- Manager
Vanderbilt University Medical Center —Nashville, TN
- Customer service
- Mid-level
- Bachelor's degree
- Health insurance
Materials Manager
DeKALB Molded Plastics —Butler, IN
- From $75,000 a year
- Extended hours
- 5 years
- DOT physical examination
- ERP systems
- Health savings account
- Health insurance
Quick Apply
Residential Construction Manager
Pennmark Management —Harrisburg, PA
- $120,000 - $130,000 a year
- Full-time
- Construction site
- 11+ years
- Residential
- Health insurance
- Dental insurance
Quick Apply
Certified Industrial Hygienist - Senior Project Manager
SevenGen —Dallas-Fort Worth, TX
- $90,000 - $120,000 a year
- Full-time
- Background check
- Up to 50% travel
- Office
- Health savings account
- Disability insurance
Quick Apply
11d
Commercial Launch & Deployment Manager
Mill —San Bruno, CA
- $160,000 - $200,000 a year
- Computer literacy
- Residential
- 3 years
Quick Apply
Yacht Service Technician
Sun Country Marine —Seattle, WA
- From $75,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Project Manager
Briggs Electric —Carson City, NV
- $140,000 - $180,000 a year
- Full-time
- Construction site
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply

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Client Support Manager

Barrett Distribution Centers -
Olive Branch, MS

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

complex service manager jobs

Client Support Manager

HVAC Service Technician (Journeyman)

Electrical Service Manager

Senior Project Manager HCAI - Health Care

Technical Services Manager

Service Manager

Construction Superintendent

Commercial HVAC field supervisor

Foreman - HVAC

Regional Sales & Customer Service Manager

HVAC & Refrigeration - Service Technician - Commercial

Senior Account Executive

Production Manager Data Center Infrastructure

Histocompatibility Lab- Manager

Materials Manager

Residential Construction Manager

Certified Industrial Hygienist - Senior Project Manager

Commercial Launch & Deployment Manager

Yacht Service Technician

Senior Project Manager

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